Teams at SchoolsFirst FCU

Resolves delinquent vehicle loans through calls, correspondence, repayment plans, settlements, repossession actions, account maintenance, and collection referrals. Reviews accounts, prepares required notices, coordinates with tow yards and government agencies, negotiates fees, audits vendor invoices, and supports reporting and compliance activities. Provides personalized assistance to members while following applicable regulations and organizational procedures.

Provides technical leadership for the enterprise endpoint security program, securing and maintaining Windows, macOS, and mobile device fleets. Designs endpoint architecture, security configurations, EDR and EPP solutions, vulnerability management processes, and zero-trust-aligned controls. Leads endpoint lifecycle and refresh projects, integrates endpoint systems with identity and networking platforms, and automates deployment, configuration, inventory, and management tasks using PowerShell, Python, and Bash. Mentors administrators and drives standardization, compliance, troubleshooting, and process improvement.

Leads strategic marketing initiatives focused on website effectiveness, personalization, content roadmaps, SEO, paid search, analytics, and member experience. Manages marketing projects, reports on channel performance, recommends KPI improvements, resolves project issues, and collaborates with cross-functional stakeholders. Provides advanced marketing expertise, mentors junior professionals, and delivers data-driven outcomes supporting business growth.