Jobs at respond.io

The Account Manager will engage with self-service customers, manage key accounts, run experiments to drive retention, and collaborate with Sales Ops and support teams to improve customer experience.

The Account Manager will develop the Account Management function for LATAM, focusing on customer engagement, retention strategies, and managing high-potential accounts, while working collaboratively across teams.

The Account Manager will build the Account Management function from scratch, engaging self-service customers, managing key accounts, and collaborating on CRM workflows and customer insights.

The Partnerships Manager will acquire resellers, manage partner relationships, develop strategies, and achieve sales targets while supporting partner success.

As a Product Manager, you will own the end-to-end product delivery, manage AI and non-AI initiatives, ensure stakeholder alignment, and drive successful GTM execution.

The Frontend Developer will focus on developing web applications, optimizing performance, and collaborating with backend teams while ensuring code quality and providing mentorship to juniors.

The Customer Success Manager will ensure successful product adoption and retention by collaborating with customers, managing onboarding, and addressing customer needs to maximize their experience with Respond.io.

The Customer Success Manager ensures product adoption and retention, collaborates with customers, handles onboarding, addresses issues, and maintains satisfaction.

Qualify and engage prospective customers across EMEA, create personalized outreach to stakeholders, convert leads into meetings for Account Executives, maintain CRM records, become a product expert, support demand-generation campaigns, and recommend process optimizations.

Drive new revenue and expand mid-market accounts across LATAM by owning the full sales cycle. Qualify leads, present solutions, negotiate and close deals, handle inbound inquiries, manage multiple relationships, collect customer feedback for product improvements, and collaborate with Customer Success and cross-functional teams to identify upsell and retention opportunities.

Qualify and engage LATAM prospects, create personalized outreach, record activity in CRM, articulate product value, collaborate with Sales Executives to drive pipeline, and help optimize demand-generation efforts.

The Technical Customer Support Associate provides high-quality support for a SaaS product, addresses technical inquiries, empowers customers, and collaborates with cross-functional teams to enhance customer satisfaction.

The Account Executive will drive B2B sales processes, manage customer relationships, and identify opportunities for new business and upselling in mid-market accounts in EMEA.

Provide high-quality support for our SaaS product, addressing technical inquiries, collaborating with teams, and ensuring customer satisfaction through effective communication.

Technical Customer Support role focused on providing high-quality assistance and solutions for customers using the company's SaaS products, while communicating via various channels.