Sam Daley

Updated on April 29, 2026

From smart virtual assistants and self-driving cars to checkout-free grocery shopping, here are examples of AI innovating industries.

Taylor Rose

Updated on May 14, 2026

Leaders from Findigs, Regal, Order.co, Northslope and Agora share how their teams differentiate through product design, customer focus, speed, technical depth and measurable business outcomes.

Taylor Rose

Updated on February 18, 2026

See how companies translate core values into team behaviors and recognition practices employees care about.

Taylor Rose

Updated on October 29, 2025

Discover how women leaders from top tech companies built their careers, found mentorship and led their team to success

Olivia McClure

Updated on September 02, 2025

Technologists from each organization describe a recent project they were proud to work on and how their employers encourage them to be innovative.

Taylor Rose

Updated on May 16, 2025

How these teams use — and build — industry-leading AI. 

Olivia McClure

Updated on April 29, 2025

CSMs from Regal.ai, EliseAI, Templafy and Yieldmo share the metrics they prioritize to gauge customer satisfaction and reengage at-risk clients.

Conlan Carter

Updated on March 12, 2026

From 3D-printed fashion to precision advertising, these 9 New York businesses are harnessing new technologies to redefine industries and enhance customer experiences.

Taylor Rose

Updated on April 10, 2025

How Regal is changing the recipe for hybrid work to fit NYC life.

Conlan Carter

Updated on April 10, 2025

From interview to onboarding, these companies made a consistently strong impression on new hires. Built In NYC asked them what made the difference.

Ashley Bowden

Updated on May 28, 2026

Global organizations of all types are hiring customer success managers to keep up with the evolving needs of their customers.