Jobs at PayJoy

The Senior Corporate Counsel will manage corporate governance, oversee complex transactions, and ensure compliance with regulatory requirements, partnering with the General Counsel and Finance teams.

The Promoter Coordinator supports Brand Ambassadors by handling onboarding, performance tracking, sales monitoring, agency liaison, and training coordination.

The Senior Tools & Metrics Manager will develop and maintain the tooling ecosystem for Operations, ensure effective data management, and collaborate with technical teams to enhance reporting and workflows.

The Key Account Manager oversees operations, manages strategic partnerships, optimizes sales, and leads a sales team, aiming for account growth and performance.

The Country Manager will lead PayJoy's growth in India, managing P&L, building teams, ensuring regulatory compliance, and developing partnerships.

Lead Mexico commercial contracting strategy and a small contracts team. Draft, negotiate, and standardize customer, partner, vendor, and licensing agreements. Advise on Mexican corporate governance, manage secretarial filings, ensure regulatory and contract compliance, run CLM operations, support dispute resolution and litigation, and partner with cross-functional teams including marketing and product. Mentor staff and implement efficient contracting processes to mitigate legal risk and support business growth.

Lead investigations into credit line and card fraud, monitor transactions, implement prevention strategies, collaborate cross-functionally, perform risk assessments, document cases and reports, and train team members on detection and mitigation.

Lead identification and delivery of AI-augmented process automations across PayJoy Ecuador: map pain points, design and build LLM/OCR-based workflows and no-code automations, integrate with CRMs and APIs, create dashboards, measure impact, and drive adoption cross-functionally.

The Partner Success Operations Analyst ensures efficient merchant operations through process optimization, portfolio management, and communication with partners, while also providing insights for continuous improvement and risk management.

Perform preventive monitoring and investigations of fraud and partner misconduct for the Phone Finance product. Analyze risk indicators, resolve fraud cases, develop prevention strategies, collaborate cross-functionally, run periodic risk assessments, produce reports, and support team training to mitigate portfolio risk.

Coordinate and supervise field promotional staff and third-party agencies to increase sales application volume across accounts. Design scalable service models, monitor strategies, manage budgets and incentives, deliver devices, measure initiative results, and collaborate with training and fraud teams to improve sales quality, profitability, and reduce fraud and overdue accounts.

The Counsel will manage legal affairs, ensuring compliance and risk mitigation, review and negotiate contracts, advise teams, and lead audits.

The Senior iOS Engineer will design and implement the iOS app, ensuring high code quality, system health, and effective feature delivery for underserved communities.

The Sales Representative is responsible for increasing partner origination, maintaining relationships with merchants, training staff, and achieving sales targets through field work and direct sales.

The Strategy & Performance Analyst will support execution of strategic initiatives, conduct business analysis, maintain dashboards, and enhance performance tracking, ensuring alignment with business goals.

The Performance Marketing Partner will drive customer acquisition and revenue growth through managing paid advertising campaigns and collaboration with creative teams.

Own partner technical integrations end-to-end from Discovery to live transactions. Scope and run integration plans, lead technical walkthroughs and partner syncs, drive delivery across teams, coordinate launches and certification, and track post-launch originations and gross margin to resolve underperformance.

The Tools & Metrics Manager will configure and maintain tooling and automation for PayJoy's operational teams, ensuring data quality and reporting.

The CX Tools & Automation Analyst will automate customer support tickets using APIs, optimize authentication methods, and enhance tooling efficiency while collaborating with stakeholders and documenting changes.

Monitor and investigate flagged transactions and early-risk signals across the India portfolio. Perform manual reviews, analyze fraud trends, recommend and implement mitigation controls, collaborate with Risk, Data Science, GTM and Collections, and maintain weekly and executive fraud reporting.