Jobs at PayJoy

Support FX derivatives back-office operations including documentation, settlement support, maturity tracking, and reconciliation in Kyriba and internal trackers. Maintain hedge documentation and effectiveness evidence, support SOX treasury controls, standardize processes and SOPs, and assist banking controls (access reviews, token management, beneficiary validations, account documentation) to mitigate operational and fraud risk.

Design, build, test, deploy, and maintain scalable, secure backend services and Vue.js frontends. Develop RESTful APIs and microservices, optimize PostgreSQL databases, collaborate across teams, participate in architecture and code reviews, and mentor engineers.

Design, build, test, and deploy full-stack fintech features including secured-credit locking technology, web frontends, backends, relational databases, and partner APIs. Collaborate with Product and global teams, ensure secure handling of customer data, mentor engineers, participate in code reviews, and support Agile/TDD engineering practices.

Design, build, deploy and monitor ML models for fraud detection, credit risk, churn, cross-sell and collections. Handle large datasets, feature engineering, production-grade code, and scalable feature/model pipelines. Collaborate with risk, fraud, engineering and product teams and integrate new data sources to improve model performance in international markets.

Develop, deploy, and monitor production ML models and infrastructure for fraud detection across global markets. Own feature engineering, model lifecycle, scalable pipelines, and collaborate with fraud, product, engineering, and risk teams to improve model performance and decisioning.

Support commercial, operations, and fraud teams by building dashboards and KPIs, performing data cleaning and validation, administering and optimizing Zoho CRM, automating processes with low-code, and presenting actionable insights to stakeholders.

Lead day-to-day operations for Customer and Clerk support teams in Mexico. Monitor and improve support KPIs, optimize resources and tools, align fraud prevention with Risk, manage BPO relationships, and co-design global performance metrics, QA, training, and incentives to standardize and scale support across countries.

The Principal Product Manager for Identity will lead the strategy and execution of customer verification and onboarding, working cross-functionally to create secure identity solutions that balance risk and user experience.

The Telesales Manager will lead the sales channel's transformation to an AI-driven model, optimizing customer journeys and driving growth with analytics and automation tools while collaborating with multiple teams to improve customer experiences and performance metrics.

Handle high-volume inbound/outbound calls, emails, WhatsApp and social chats to resolve product and service issues, escalate complex problems, document interactions in CRM, recommend products, and provide feedback for continuous improvement while maintaining professional, empathetic service.

The Strategy & Performance Analyst executes strategic initiatives, conducts business analysis, and provides insights for data-driven decision-making through reporting and performance tracking.

Serve as highest technical escalation for support, perform deep root-cause analysis, liaise with Engineering/Product on fixes, implement data/trend tracking, mentor L2 team, and optimize ticket backlog lifecycle.

Support PayJoy's Strategy & Corporate Development team by building complex Excel financial models, evaluating M&A and investment opportunities, conducting market and performance analysis, designing executive presentations, and coordinating cross-functional due diligence to inform strategic decisions for new markets, products, and investments.

The Promoter Agencies Manager will oversee field marketing agencies to drive customer engagement and sales through a national demand generation strategy. Responsibilities include managing agency relationships, analyzing marketing metrics, and coordinating marketing initiatives.

The Risk Manager will analyze credit risk for PayJoy’s Philippines business, monitor performance, build analytical tools, and ensure compliance with regulations while communicating findings effectively.

As a Software Development Engineer in Test, you will develop automated tests, collaborate with teams to ensure software quality, and maintain testing frameworks for financial service applications.

Develop and maintain PayJoy's secured-credit locking technology and full-stack features. Build front-end and back-end code, design and modify SQL schemas, create partner APIs, ensure proper handling of customer data, collaborate with product and global teams, participate in code reviews and TDD, mentor and hire engineers, and support deployments for international markets.

Lead definition and launch of internal financial products (reconciliation, settlement, transaction matching). Build roadmap, prioritize automation, manage stakeholder alignment, run prioritization sessions, drive reductions in manual reconciliation, and manage product launches with engineering, FinOps, and operations.

Support implementation and execution of compliance controls: monitor local regulations, draft and review contracts, respond to legal/compliance queries, design and monitor compliance initiatives, identify and mitigate regulatory risks, and coordinate with departments to ensure operational alignment with legal requirements.

The Sales Representative will enhance originations of phone finance sales by building relationships with retail and distribution partners, ensuring compliance, and meeting productivity objectives through strategic plans and fieldwork.