Jobs at PayJoy

Own Philippines tax compliance and regional tax infrastructure across India, Indonesia, and future markets. Review tax provisions, transfer pricing, filings, advisor deliverables, audits, and intercompany transactions. Support financing product launches, tax controls, reporting, and planning while partnering with Finance, Legal, Product, and Operations. Lead through technical expertise without direct reports and advise global leadership on tax risks, opportunities, and implementation.

Drive lead generation, qualification, and pipeline growth for Admin customers. Responsibilities include researching and validating leads, conducting outreach through calls, email, and WhatsApp, prioritizing opportunities, maintaining CRM records, improving sales handoffs, supporting onboarding, and partnering with Marketing and GTM teams on inbound and outbound campaigns. The role also uses analytics and sales metrics to identify pipeline gaps and accelerate conversion.

Senior legal counsel supporting Finance, Capital Markets, and the Board on corporate governance, transactions, regulatory documentation, disclosures, and corporate legal operations. The role manages board materials, entity governance, equity documentation, transaction readiness, and corporate records while monitoring corporate and securities law developments and advising executive leadership.

Supports the CFO by managing inboxes, calendars, external meetings, travel, expenses, and follow-ups. The role coordinates across international time zones, prepares meeting materials, screens requests, manages logistics, and handles confidential information. It requires strong judgment, organization, discretion, bilingual English and Spanish fluency, and experience supporting C-level executives.

Support a six-month Rippling data cleanup initiative by auditing, validating, correcting, and documenting employee records. Track exceptions, root causes, and progress; maintain audit trails; produce data-quality reports; and escalate unclear or high-risk discrepancies. The role requires careful handling of confidential information, strong spreadsheet skills, analytical judgment, and adherence to People Operations data standards.

Leads PayJoy’s national offline expansion and commercial strategy, including site selection, market research, lease negotiations, store openings, merchandising, logistics, staff training, sales execution, and P&L ownership. Builds and manages high-performing sales teams, develops SOPs, governs partner and vendor relationships, coordinates cross-functional initiatives, mitigates risks, and reports performance to senior leadership.

Lead PayJoy Indonesia’s key commercial initiatives, including expansion planning, KPI development, flagship project delivery, partnership management, performance monitoring, and leadership reporting. The role combines project management, strategy, business development, sales performance, marketing oversight, store functionality, and smartphone OEM collaboration. Success requires strong data analysis, commercial growth, sales leadership, and relationship-management skills.

Manage global day-to-day People Operations, including onboarding, offboarding, PTO, benefits, compensation support, HR systems administration, audits, compliance, employee guidance, and process improvements. Serve as the People systems administrator and regional contact for Southeast Asia while coordinating People projects, maintaining accurate records, resolving issues, and improving HR processes.

Supports foreign exchange derivatives back-office operations, including documentation, settlements, maturity tracking, reconciliations, and hedge data maintenance in Kyriba. Assists with SOX treasury controls, approval workflows, evidence retention, bank access reviews, token management, beneficiary validation, and account documentation. The role also contributes to improving treasury policies, procedures, controls, and standard operating processes while coordinating with Finance, Accounting, banks, and internal stakeholders.

Reviews and investigates card transactions, merchants, clerks, and customers for potential fraud. The role documents and resolves cases, develops prevention procedures, assesses fraud risks, collaborates with cross-functional international teams, prepares trend reports, and supports fraud-prevention training.

Designs and builds a reliable, observable communications platform supporting SMS, email, and WhatsApp. Responsibilities include centralized contact data, notification APIs, vendor routing and failover, compliance controls, streaming telemetry, zero-downtime migrations, monitoring, resilience, testing, documentation, and engineering mentorship. Requires backend infrastructure and distributed systems expertise, messaging platform experience, event-driven architecture, cloud and Kubernetes proficiency, and strong software engineering practices.

Develop and maintain PayJoy’s secured-credit locking technology, including frontend, backend, APIs, database schemas, and partner integrations. Design, test, debug, and deploy full-lifecycle features using PHP, JavaScript, Vue or AngularJS, HTML, CSS, and SQL. Collaborate with product and global engineering teams, protect sensitive customer data, participate in code reviews and Agile practices, and mentor or interview engineers.

Leads regional field marketing strategy, agencies, and more than 1,500 promoters to drive demand, sales, productivity, and profitable growth. Responsibilities include setting targets, managing budgets, validating invoices, addressing underperformance, mitigating fraud risks, and coordinating with sales, finance, marketing, and risk teams. The role requires hands-on leadership, agency management, team development, and consistent delivery within budget.

Own and optimize PayJoy’s AI-powered telesales channel, including voice bot operations, agent deployment, vendor integration, customer journey improvements, and channel experimentation. The role establishes quality and compliance standards, analyzes customer conversations, tracks KPIs, and collaborates with Marketing, Product, Product Marketing, and Analytics to improve conversion, retention, and engagement.

Drives sales growth initiatives across PayJoy’s Philippines merchant network. Responsibilities include improving field execution systems, expanding merchant partnerships, analyzing city and merchant performance, increasing store originations, leading cross-functional programs, and developing scalable playbooks, operating cadences, and SOPs. The role coordinates field and central teams to translate strategy into measurable execution improvements and supports geographic expansion, merchant acquisition, and productivity growth.

Manage and grow strategic SMB accounts across the country by developing account plans, maintaining partner relationships, forecasting performance, optimizing sales and marketing efforts, and overseeing kiosk functionality. Lead sales professionals, drive KPI achievement, collaborate cross-functionally, identify partnership opportunities, and use market and customer insights to improve commercial outcomes.

Reviews daily accounting transactions, reconciles accounts and balance sheets, records complex transactions in NetSuite, supports audits, prepares financial reports, and assists with month-end and year-end close. The role also helps establish accounting policies, ensure local regulatory compliance, verify tax returns, maintain financial records, and improve accounting processes with local teams.

Leads the Customer Onboarding engineering team supporting a high-availability platform across nine or more countries. Owns the technical roadmap, architecture, reliability, and delivery of onboarding features processing millions of loans. Manages hiring, team growth, mentoring, performance feedback, task allocation, and cross-functional collaboration with product and engineering stakeholders. Provides technical direction across system boundaries and drives pragmatic architectural decisions.

Analyze HR data and manage compensation programs, including total rewards design, market benchmarking, pay equity, merit and promotion cycles, regulatory reporting, and process automation. The role partners with stakeholders globally, ensures compensation compliance, communicates compensation decisions, and handles confidential employee information.

Leads and develops a distributed engineering team responsible for payment and financial infrastructure. The role drives technical excellence, system reliability, security, observability, roadmap planning, hiring, operational practices, and cross-functional delivery across multiple markets. It requires strong backend and distributed-systems expertise, cloud infrastructure experience, and the ability to balance technical leadership with people management.