The Role
About PayJoy
PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.
This role
The Global Payroll Director is responsible for developing and executing the global payroll strategy across multiple countries and regions on a global scale, ensuring compliance with payroll regulations, and driving process improvements and systems.
Responsibilities
- Lead the global payroll function, ensuring accurate and timely processing for multiple countries and regions ( Latam, United States, Africa and SE Asia)
- Ensure compliance with local labor laws, tax regulations, social security and statutory requirements in each jurisdiction.
- Drive the implementation, optimization, and integration of payroll systems and technology to improve efficiency, accuracy, accuracy, and data integrity.
- Collaborate with cross-functional teams, including HR, Finance, legal and IT, to align payroll processes with organizational objectives.
- Prepare and oversee payroll audits, managing relationships with external auditors, tax authorities, and other stakeholders for audits and compliance checks.
- Stay ahead of changes in global payroll regulations and practices, adapting policies and processes as needed.
- Develop and implement global payroll policies, procedures, and controls to ensure consistent practices and compliance.
- Develop and monitor key performance indicators (KPIs) and metrics to assess payroll performance and ensure service level agreements (SLAs) are met.
- Act as a strategic advisor to leadership on payroll-related matters, including cost management and process improvements.
Qualifications
- Bachelor’s degree in Accounting, Finance, Human Resources, or a related field.
- Minimum of 8+ years of experience in managing relationships with global payroll service providers, with at least 3 years in a global or multi-country payroll role; in a dynamic, fast-growing environment.
- Proven experience implementing and scaling payroll systems in a multinational environment.
- Strong knowledge of global payroll compliance, statutory deductions, tax rates, social security requirements, and benefits regulations in multiple countries, particularly in LATAM and the US.
- Exceptional project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
- Excellent understanding of HRIS systems and their integration with payroll systems.
- Strong analytical skills to assess payroll data, identify trends, and make data-driven decisions.
- Exceptional attention to detail and accuracy.
- Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
- Understanding of data protection regulations and confidentiality requirements in handling employee information.
- Proficient in using G-suite and MS Office applications, particularly Excel and google sheets, for data analysis and reporting.
Benefits
- *Local benefits will depend of the country of hiring
- $2,000 USD annual Co-working Travel allowance
- $2,000 USD annual Professional Development allowance
- $500 USD annual Fitness allowance
- $500 USD Phone Finance allowance
- $250 USD Home Office equipment allowance
- $200 USD Headphones allowance
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
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The Company
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
