Search the 4 jobs at Mountain America Credit Union

The Resolution Specialist is responsible for resolving past due loan balances by providing personalized service and payment options to members. Duties include collecting on loans, communicating with members regarding delinquency, adhering to legal collection procedures, and ensuring compliance with regulatory guidelines while maintaining effective partnerships with various departments.

The VP of Human Resources provides strategic leadership for the company's human resource programs, ensuring alignment with organizational goals. They develop HR policies, drive employee engagement, mentor staff, maintain compliance with employment laws, and identify talent to meet organizational needs.

The Network Operations Administrator is responsible for the daily operation and administration of Network Infrastructure. Responsibilities include assisting business units, mentoring employees, configuring network equipment, troubleshooting issues, and creating documentation. The role may require occasional travel and requires strong communication and customer service skills.

The Senior Complaint Analyst is responsible for implementing and overseeing the credit union's Complaint Management Program, conducting investigations and root-cause analyses of complaints, and ensuring compliance with regulatory requirements. This role involves coordinating with various teams, generating trend reports, and maintaining knowledge of relevant laws and regulations.