Jobs at Milestone Systems

Design, build, and validate AI PoCs and prototypes using LLMs, RAG, and agent systems. Translate business challenges into measurable AI solutions, define success criteria, ensure security, privacy, governance, and Responsible AI, integrate solutions with enterprise systems, and hand over validated solutions to delivery teams.

Lead global strategy to identify, negotiate, and close ethical data-sharing partnerships for AI training. Build novel licensing agreements, manage legal and compliance engagement, ensure privacy/anonymization, oversee secure data transfer, and represent the company with senior stakeholders and data providers.

Supports planning, coordination, promotion, execution, and optimization of 40+ B2B marketing events across the Americas. Responsibilities include managing vendors, venues, logistics, budgets, event inventory, swag, communications, lead data, CRM follow-up, reporting, and on-site operations. The role collaborates with marketing and sales teams and uses event, marketing automation, project management, CRM, and analytics platforms.

Supports the Corporate Strategy Office through market, competitor, company performance, and strategic analyses. Conducts desk research, reviews external reports, synthesizes stakeholder interviews, and translates complex data into insights and recommendations. Develops executive-ready PowerPoint presentations and collaborates with teams across functions and geographies on strategic priorities while gaining experience in corporate strategy and management consulting.

Monitor and triage real-time IT events and alerts, execute standardized tasks using runbooks and automated workflows, determine when manual intervention or escalation is needed, follow escalation controls, document actions, and collaborate with senior team members. Provide rotating 12-hour day-shift coverage while supporting operational excellence and continuous improvement.

Design, build, and operate scalable automation solutions and CI/CD pipelines for functional and non-functional testing. Ensure reliability, performance, and observability of automated validation systems through monitoring, dashboards, alerts, and KPIs. Collaborate with R&D and DevOps to integrate automation into delivery and continuously improve infrastructure and tooling.

Manage and grow Milestone’s partner-led channel business across Brazil. Develop distributors, resellers, integrators, consultants, and strategic end-user relationships; execute joint business plans; drive pipeline, forecasts, renewals, and new project revenue; lead partner enablement, presentations, training, and complex sales cycles; support pricing, registrations, RFPs, and industry events. The role requires extensive territory travel and collaboration with internal sales and technical teams.

Design, build, and maintain AI agent infrastructure for internal developer workflows and product features. Implement agent loops, context handling, tool integrations, caching, guardrails, evaluations, and cost tracking. Enable teams to adopt AI safely and compliantly (on-prem, air-gapped, EU AI Act, GDPR).

Build, test, and scale responsive web applications using React and modern front-end tech. Leverage AI tooling (Claude, Copilot, LLMs) to accelerate development. Own components end-to-end from frontend layout to API and AWS integration, ensure code quality, and collaborate with product and design teams.

Lead technical product strategy and roadmap for AI-driven, hardware-accelerated video analytics products. Define specifications, prioritize features, set performance and cost benchmarks, collaborate with engineering, gather customer feedback worldwide, and translate technical and market inputs into product requirements and designs.

Build and own an internal AI engineering platform (model gateway, agents, context handling, tooling, caching, guardrails, secrets, observability). Define standards and reference architectures, operationalize experiments, run evaluations and cost tracking, support on-prem/air-gapped deployments, and help product teams deliver compliant customer-facing AI features while driving adoption and measurable ROI.

Drive demand generation, partner and channel marketing, brand awareness, events, and localized digital campaigns across Australia and New Zealand. Collaborate with regional sales, channel and technology partners, and global marketing to plan, execute, measure, and optimize integrated marketing programs, manage budgets, build local references, and ensure brand compliance to grow market presence and pipeline.

Manage and grow key end-user accounts in the CEE region, develop new business with direct end-users and A&E firms, maintain pipelines and CRM, coordinate with local sales teams, attend industry events and job sites, and pursue sales targets while strengthening stakeholder relationships.

Lead North America sales: set commercial strategy, exceed revenue targets, build and coach a high-performing regional sales organization, drive partner and enterprise relationships, improve pipeline/forecast discipline, increase multi-product and value-based selling, and collaborate cross-functionally to deliver financial and operational performance.

Identify, prospect, and qualify inbound leads (events, website) across EMEA, APAC and India via calls, email and social. Engage customers remotely (phone, MS Teams), identify decision-makers, log activity in Salesforce, manage team inbox, hand qualified opportunities to regional sales, and meet activity and qualification targets while supporting pipeline growth.

Lead and develop the EMEA Order Management team to ensure consistent order processing, high service quality, and strong operational performance. Partner with Sales, Finance, and Compliance to manage workloads, escalations, and process improvements, drive systems adoption, and support revenue operations across the EMEA region.

Design and build a production-grade Linux software appliance for on-premise and edge deployments. Implement reliable install, upgrade, rollback, recovery, and factory reset workflows. Work across Linux system configuration, networking, storage, container runtimes, Kubernetes node behavior, offline artifact management, diagnostics, observability, and automation to make deployments supportable and predictable across varied hardware and airgapped environments.

Manage a portfolio of large enterprise accounts across the South Pacific. Develop strategic account plans, build customer relationships, drive cross-sell/upsell, coordinate projects and proof-of-concepts, align partners, monitor market trends, and pursue partner-driven business development to grow revenue and ensure successful solution delivery.

Lead and execute strategic projects across the organization: define problems, run qualitative and quantitative analyses, prepare presentations for Executive Leadership and the Board, facilitate workshops, align stakeholders, and translate strategy into measurable business outcomes to support decision-making and drive growth.

Lead and coordinate complex customer and partner escalations across EMEA, liaising with technical and business stakeholders to drive resolution, run war rooms and executive briefings, perform root cause analysis, recommend improvements, and support major incident and crisis response activities to protect customer trust.