Location: Germany: living in North Rhine-Westphalia near the Milestone DACH office in Düsseldorf is an advantage, but not a requirement.
Working model: Remote, based in Germany (must)
Make an impact with us
At Milestone Systems, what you do matters. People are at the heart of everything we do, grounded in integrity, collaboration, strong relationships, and a curiosity that drives continuous learning. It is how we work together, learn from one another, embrace new perspectives, and create lasting impact.
About the role
As Key Account Manager (KAM), DACH, you will manage sales, relationships, and projects with Key End User accounts (named accounts) and build the total overall sales and share of wallet (spend) of these specific named accounts and drive new direct end user sales. In this role, you will report to Sales Manager, DACH.
Travel: approximately 75 % of the time.
What you will do
- Decide & manage a sales strategy to Work with specific Key End User accounts to grow Milestone sales within these companies.
- Drive new sales to Milestone through direct end user relationship building.
- Manage need and future developments of these specific accounts.
- Work with the sales team to ensure proper coverage at these accounts.
- Ensure proper support of these accounts.
- Look to work with the Milestone ecosystem to grow overall sales.
- Have an additional focus on retail type customer base.
- Coordinate with sales, pre-sales, community, marketing colleagues to ensure success through team-work
What you bring
We are looking for someone with:
- Minimum of 7 years selling into the National Account community and large End customers; holding a large, up to date, professional network.
- Complete knowledge of the commercial security industry.
- Exceptional presentation skills.
- Proven experience supporting multiple large customers on a national scale.
- Proven experience meeting and exceeding expectations.
- History of travel exceeding 50%.
- Knowledge of Salesforce (or other CRM).
- Fluent in German and English as a must, additional languages would be an advantage.
How you will make a difference
- Proactive mindset
- A solid grasp of sales metrics, KPIs, and technical indicators.
- Stakeholder management in complex projects environment.
- Ability to exercise discretion and independent judgement with important matters.
- Ability to present in front of a significant audience & webinars.
Meet the team
You will join the DACH Sales team operating in the DACH region, in a fast-paced dynamic environment, as well as communicating, and collaborating with colleagues in the whole Western Europe region.
You will work in a team composed of sales representatives, engineers, technology partner managers, and inside channel managers to meet the DACH Region’s objectives. With an office and Milestone Concept Center in Düsseldorf you will have the highest standards in showcasing Milestone Solutions and the eco system to End User with the support of the engineers.
How we support you
- At Milestone, we want you to have the opportunity to do meaningful work, develop your skills and grow your career.
- Individual development plans aligned with your career goals
- Access to training, learning resources, and certifications
- Flexible working arrangements
- Supportive leadership and regular feedback
- Opportunities for cross-functional and cross-regional collaboration
- Social activities and spaces to connect with colleagues
Ready to make an impact?
If you’re excited about joining Milestone as a Key Account Manager, we’d love to hear from you.
Apply today and submit your CV in English.
About Milestone Systems
Milestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video.
Skills Required
- Minimum 7 years of experience selling to national accounts and large end customers
- Large, current professional network
- Complete knowledge of the commercial security industry
- Exceptional presentation skills
- Experience supporting multiple large customers on a national scale
- Proven record of meeting and exceeding expectations
- History of traveling more than 50%
- Knowledge of Salesforce or another CRM
- Fluency in German and English
- Additional languages
Milestone Systems Compensation & Benefits Highlights
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Healthcare Strength — Health insurance is described as comprehensive in the U.S., with the employer covering most medical, dental, and vision premiums and providing life and disability coverage. Company materials and job listings indicate broad plan options and employer-paid protections.
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Retirement Support — A 401(k) with a dollar‑for‑dollar company match and immediate vesting is highlighted, signaling strong support for long‑term savings. This retirement feature is consistently presented as a core element of the package.
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Leave & Time Off Breadth — U.S. materials note substantial paid vacation, sick leave, company holidays, and paid parental leave. Denmark‑based information points to additional company vacation days beyond the local norm.
Milestone Systems Insights
What We Do
At Milestone System we are dedicated to making the world see. As a leading provider of data-driven video technology software, we empower people, businesses, and societies with innovative solutions that enhance security, efficiency, and insight.
Why Work With Us
We’re proud to foster a working environment that supports well-being and growth opportunities. At the organizational level, we celebrate our team members and value their personal expertise. Everyone has access to personal growth programs and health initiatives, along with the freedom to govern their work-life balance.
Gallery
Milestone Systems Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
If you live within a reasonable distance of our Lake Oswego, OR office, this will be hybrid with 3 days in the office.
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