Companies MetLife

MetLife

New York

Total Offices: 10

43,000 Total Employees

Year Founded: 1868

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Finance 48 Engineering 41 Operations & Support 23 Customer Success & Experience 21 Data & Analytics 20 Consulting 13 Sales 10 AI & Machine Learning 8 HR & Recruiting 5 Legal 5 Marketing 5 Product Management 4 Program & Project Management 4 Cybersecurity 2 Design 1

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MetLife Innovation & Technology Culture

MetLife Employee Perspectives

We introduced a machine learning model that uses historical data to fix these bugs and allows our team to focus on more complex tasks. This has significantly reduced the turnaround time and received positive responses from stakeholders.

Neha Gambhir, Full-Stack Software Engineer

From the article: MetLife Engineering Team Culture: Full-Stack Developers on Innovation in Financial Services

We’re on a digital transformation journey where technologists get to be involved with projects focused on business process re-engineering and automation, building end-to-end solutions and expanding their skills with cutting-edge tech. It’s an exciting time to join us.

Naren Peri, Head of Data and Analytics

From the article: MetLife Data Team Culture: Creating Solutions That Matter

MetLife Employee Reviews

When I first joined MetLife 10 years ago, I was hesitant. I was like, ‘Oh man, insurance?’ Well, it’s more than that. We’re talking about building solutions, about technology and about a culture that cares about people. I mean, being here for 10 years — that speaks for itself, right? And hopefully many more to come. Yeah, it’s a great environment.

Rene Rivera, Senior Full Stack Software Engineer

Financial services is inherently intricate, so building insurance software requires careful problem-solving, however, the nuances and complexity of factoring in business, customer, technology and financial needs are what makes the work interesting and rewarding. Engineers have a passion for solving meaningful problems and its why after 20 years at MetLife I am still learning and enjoying the work.

Bill Horan, Principal Full Stack Software Engineer

What People Are Saying About MetLife

Emerging Technology Adoption: MetLife embeds AI into benefits navigation (Upwise with Nayya/Workday), claims automation (e.g., Sprout.ai), and digital safety/wellness (Aura), and built MetIQ to scale AI across operations. Capital-markets research on data centers and AI through MetLife Investment Management further anchors where technology informs new solutions.
Customer-Centered Innovation: Upwise provides AI-driven decision support and ongoing nudges, and its availability in the Workday Marketplace places guidance directly in employee workflows. Tools like My Leave Navigator and 360Health reflect designs around real employee and family needs in the employer channel.
Innovation Operating Model: The multi-year New Frontier plan ties digital initiatives and expense efficiency to measurable outcomes, creating discipline around scaling what works. Next Gen Ventures, prior Techstars collaborations, and the LatAm Xcelerator show a repeatable open‑innovation and partnership engine.