Jobs at Manulife

Senior, client-facing sales leader responsible for protecting and growing mid-large retirement plan business through retention strategy, risk management, renewal execution, and high-stakes due diligence. Partners with Relationship Management and internal stakeholders to strengthen loyalty, lead RFI/RFPs and negotiations, and design loyalty/engagement programs to preserve assets and drive revenue.

Leads second-line oversight of technology and cybersecurity risks, regulatory submissions, audits, risk assessments, control evaluations, evidence reviews, and remediation tracking. Provides credible challenge to technology and cyber stakeholders across data, AI, cloud, and emerging technology domains. Develops risk reporting and dashboards, supports governance forums, enhances oversight processes, and contributes to policies, standards, and risk methodologies while escalating significant issues to senior leadership.

The AVP & Counsel provides legal analysis and counsel on tax compliance for insurance companies, mentors junior counsels, and advises senior business leaders on strategic legal matters.

Leads end-to-end strategic transformation initiatives across Canada Operations, managing integrated plans, milestones, budgets, resources, risks, dependencies, governance, and benefits realization. Partners with executives, business stakeholders, and technology teams to deliver cross-functional programs, prepare leadership reporting, support change adoption, and achieve measurable operational and strategic outcomes.

Lead end-to-end M&A and strategic initiatives including sourcing, valuation, due diligence, negotiation, integration oversight, and post-close monitoring. Provide financial and strategic analysis, develop M&A frameworks, manage external advisors, and lead a team focused on coaching and talent development while partnering with senior leaders across the organization.

The Sales Support Specialist role involves supporting the insurance pre-sale process, providing product information, case design, and managing communications. It requires gaining knowledge and necessary licenses, collaborating with sales teams, and driving sales goals.

Lead compliance initiatives for CIRO-regulated dealer operations. Responsibilities include regulatory oversight, policy and procedure development, compliance risk assessment, monitoring and reporting, employee training, regulatory liaison activities, and leadership of the compliance team. The role advises senior management and the board while integrating compliance practices across business operations.

The Manager will lead FP&A reporting, forecasting, budgeting, earnings analysis, KPI development, variance commentary, and business planning for Public Markets and CQS. The role partners with senior management and cross-functional stakeholders, documents operating processes, performs ad hoc analysis, and automates manual reporting to support Global Wealth and Asset Management transformation initiatives.

Validate retail fund Net Asset Values (NAV) accurately and on time, ensure compliance with fund governance and regulatory requirements, identify/escalate operational issues, support process improvements and documentation updates, participate in governance meetings, and contribute to team objectives while maintaining current knowledge through training.

Leads Singapore’s actuarial valuation shared services center, overseeing valuation modeling, model enhancements, assumption updates, controls, reporting, governance, audits, stakeholder partnerships, talent development, and continuous improvement. Ensures accurate, timely, and compliant actuarial deliverables while managing operational risks, supporting strategic initiatives, and driving automation and process improvements across actuarial services.

Provides management information, sales production, manpower, and MIS reporting. Responsibilities include data processing, compensation calculations, report creation, dashboard development, data simulations, budget monitoring, process improvements, documentation, and support for distribution projects. Collaborates with multiple departments to deliver accurate reports within service-level agreements and provide insights for operational and strategic decision-making.

Manage Asia procurement categories focused on real estate and facility management, with support for technology professional services. Develop sourcing strategies, negotiate contracts, govern vendors, monitor savings, conduct market analysis, and improve procurement processes. Partner with regional and local teams, lead cross-functional initiatives, and influence stakeholders across a matrix organization while driving cost savings and operational efficiencies.

Leads innovation strategy initiatives, though specific responsibilities and qualifications are not provided. The role appears intended to shape future-focused business priorities and contribute to Manulife’s mission of helping customers make decisions easier and lives better. The opportunity offers leadership, career growth, flexibility, and the ability to influence the organization’s future direction.

Leads the creation of a trustee transformation and control modernization function within a retirement business. Responsibilities include developing transformation roadmaps, overseeing large-scale operational and technology change, strengthening controls and governance, managing regulatory and audit remediation, improving operational resilience, and establishing risk-focused oversight frameworks. The role also requires influencing senior stakeholders, coordinating cross-functional programs, engaging regulators and auditors, and building a high-performing team across transformation, governance, technology, and operations.

Provides legal advice to internal departments of a foreign life insurance company on insurance, contract, inheritance, privacy, and insurance regulations. Supports dispute resolution, ADR and litigation coordination, contract reviews, cross-functional projects, incident response, external counsel management, and internal legal seminars. Requires native-level Japanese, business-level English, Japanese attorney qualification, and experience in corporate legal affairs or a law firm.

Leads agency business enablement by researching market opportunities, developing business strategies and programs, coordinating cross-functional teams, monitoring project progress, facilitating stakeholder alignment, and supporting change management and implementation across marketing, product, technology, operations, and distribution functions.

Leads operational excellence initiatives across life insurance functions, analyzing workflows, identifying inefficiencies and compliance risks, and implementing process improvements. The role manages projects, develops KPIs, standardizes documentation, supports audit readiness, coordinates cross-functional stakeholders, and drives change adoption through training and communication. It also aligns AI and digital transformation efforts with future business needs and strategic company goals.

Leads Manulife’s Software Engineering Shared Services function, establishing scalable operating models, engineering standards, delivery governance, quality practices, CI/CD, DevSecOps, AI-assisted development, operational resilience, and incident management. Partners across architecture, cybersecurity, platform, operations, and quality teams while building high-performing engineering organizations. Oversees capacity planning, engineering metrics, production stability, vulnerability remediation, disaster recovery readiness, cost optimization, and large-scale engineering transformation.

Administer annuity contracts and process non-financial transactions while responding to client, advisor, and internal inquiries. Maintain accurate back-office records, support Verification of Annuity requests, assign and monitor work queues, and contribute to first-call resolution. The role requires meeting quality, productivity, accuracy, and service-level targets in a high-volume insurance operations environment, with a fixed night-shift schedule.

Develop and execute data-driven digital marketing strategies to acquire, engage, and retain customers across paid, owned, and social channels. Manage campaign implementation, marketing automation, CRM integration, lead distribution, A/B testing, analytics, and reporting to optimize lead acquisition, conversion, cross-sell and upsell programs. Collaborate with agencies, analytics, and brand teams to create targeted content and improve customer journeys.