Lead Operations Excellence for Canada, overseeing strategic direction and execution to drive efficiency and improve customer experience through AI and automation adoption.

The Senior Associate manages forest carbon projects from feasibility to credit issuance, ensures compliance, conducts analyses, and leads cross-functional teams while focusing on project management and stakeholder engagement.

The Supervisor, Operations manages Case Coordination and SegFund teams, ensuring service delivery and mentoring staff, while facilitating communication and issue resolution. They also handle escalated situations and collaborate on service quality improvements.

The Director - Learning Lead will shape and execute regional learning strategies, collaborating with leaders to design tailored solutions, manage projects, and enhance stakeholder engagement.

The Team Lead for Mortgage Underwriting will coach staff, perform quality assurance, manage risks, and improve operational practices while ensuring the team meets performance goals and service standards.

The Associate Director, Claims leads claims transformation projects, optimizes claims processes, manages risks, and ensures operational excellence in a collaborative environment.

Responsible for managing claims operations, risk management, and improving processes for Claims Department. Collaborate with stakeholders and supervise team performance, ensuring compliance and efficiency in claims journeys.

The role involves leading operational excellence initiatives, driving continuous improvement, conducting process analysis, and developing project deliverables in a finance-focused environment.

The Operations Excellence Consultant will focus on process improvement initiatives. Responsibilities include conducting process discovery, data analysis, developing deliverables, and stakeholder management while promoting a culture of continuous improvement.

The Quality Assurance Analyst will handle processing operations, engage in discussions to ensure accurate documentation, and develop process improvement initiatives.

The Associate Business Intelligence Developer will collaborate with teams to develop BI solutions using Power BI, translating business needs into data visualizations and maintaining user access.

The Process Design Analyst collaborates with the Operational Excellence Team to drive transformation and improve operational performance by executing process changes and supporting project activities.

The Process Design Analyst analyzes and documents processes, identifies improvement opportunities, and supports project management activities, enhancing operational performance.

The Claims Senior Associate processes claims from customers, ensures forms are complete, handles escalations, and requires strong attention to detail and follow-up skills.

The Director, Underwriting will oversee operational efficiency, provide team support, coordinate underwriting for agents, and enhance service delivery while leading a dedicated team.

The role involves overseeing credit risk management via portfolio stress testing, conducting credit analysis, and preparing reports for senior management. Responsibilities include data analysis and providing insights for investment decision-making.

The Senior Software Technical Analyst leads the GABS team in managing operational processes, coordinating projects, monitoring incidents, mentoring staff, and providing technical expertise to enhance application performance and support actuarial operations globally.

The Business Process Senior Associate verifies and inputs client information into the system, creates necessary documentation, and ensures compliance while meeting service level targets. Communication with underwriters and efficient case management are key responsibilities.

The Senior Solution Architect will design and maintain complex component architectures, drive system integrations, evaluate new technologies, and collaborate across teams to align technology roadmaps with business needs.

Responsible for pricing management, data analysis, and strategic support to improve sales and client retention, as well as conduct market and financial analytics.