Jobs at Manulife

The Claims Senior Associate will manage complex cases, conduct interviews, communicate with stakeholders, and handle medical documentation to ensure clients receive timely benefits.

The Financial Analyst in GWAM FP&A is responsible for financial data production, reporting, analysis, planning, and forecasting for stakeholders, focusing on process improvements and collaboration with business units.

The Senior GenAI Scientist develops AI models to enhance marketing initiatives by collaborating with various teams, optimizing systems, and deploying solutions.

Oversee reinsurance operations, drive transformation initiatives, ensure compliance, mentor team members, and lead strategic projects to align with business goals.

The Financial Analyst will prepare financial statements, assist in audits, support financial analysis for product development, and maintain financial reporting tools.

The Senior Financial Analyst will consolidate and analyze financial data, prepare reports and forecasts, and collaborate with regional stakeholders for financial planning and analysis.

Responsible for financial data production, reporting, analysis, and forecasting for stakeholders in Global Wealth and Asset Management, including report preparation and process improvement.

The Senior Underwriting Consultant evaluates complex applications, manages the underwriting process, trains junior underwriters, and ensures compliance with guidelines. Responsibilities include auditing, managing resources, and maintaining professional relationships.

Manage data transfer and integrity during retirement plan implementations, liaise with prior recordkeepers and internal teams, analyze and reconcile raw data sets, support multiple conversion projects, escalate issues, and contribute to process and systems improvements to ensure successful ongoing plan administration.

Manage and grow a portfolio of group benefits clients in the West, strengthen consultant/advisor relationships, meet financial and profitability targets, deliver client-facing presentations, and coordinate with underwriting and support teams to ensure client satisfaction and retention.

Lead end-to-end FP&A transformation initiatives including planning tool implementations (Anaplan), process standardization, automation, data governance, and change management. Manage project delivery, stakeholder engagement, training, and adoption to enable scalable, insight-driven financial planning across global finance, technology, and shared services.

Manage end-to-end onboarding and implementation for fund and retirement products, ensuring accurate account setup, KYC/AML compliance, system configuration, data validation, reconciliations, and stakeholder coordination. Identify operational risks and drive process improvements and automation/AI-enabled solutions to enhance client experience and operational readiness.

Provide second-line oversight of operational risk and resilience across businesses: evaluate controls, identify gaps, assess incidents and losses, perform root cause and thematic reviews, recommend controls and corrective action plans, and promote risk governance and program requirements across functions and geographies.

Validate retail fund Net Asset Values (NAV) accurately and on time, ensure compliance with fund governance and regulatory requirements, identify/escalate operational issues, support process improvements and documentation updates, participate in governance meetings, and contribute to team objectives while maintaining current knowledge through training.

Lead design, development, and deployment of AI/ML solutions for life insurance. Partner with underwriting, claims, actuarial, and distribution to translate business problems into models, implement LLM and generative AI use cases, ensure model governance and regulatory compliance, measure business impact, and mentor junior team members.

The Actuarial Manager will lead a team in delivering actuarial work, support financial reporting, and cultivate leadership within the team, particularly focusing on IFRS17 and valuation processes.

Lead development and execution of in-force management strategies to maximize portfolio value and profitability. Monitor persistency, premium collection, claims experience, and customer lifetime value. Identify trends, risks, and opportunities; partner with Actuarial, Product/Pricing, Distribution, Risk, Claims, and Finance to drive initiatives that improve persistency and claims outcomes. Support long-term strategic planning and represent the function in management forums.

The Brand Intern will assist in brand strategies, marketing initiatives, and promotional activities, supporting the Brand Manager and collaborating with teams to ensure brand consistency.

Lead regional operations excellence by applying Lean Six Sigma, automation (PowerApps, IDP, AI), and data-driven analytics to standardize processes, support transformation initiatives, coach local teams, and measure benefits to improve underwriting, policy administration, and claims across Asian markets.

Design and execute annual training strategies and learning journeys for advisers from onboarding through leadership. Identify performance gaps, deliver classroom/virtual/blended programs, run events and seminars, measure training effectiveness with BI tools, and collaborate with leaders to boost activation, productivity, retention, and agency sales outcomes.