Commercial

Individual contributor responsible for expanding enterprise sales by managing existing accounts, generating new business, building facilities solutions, engaging C-level executives, maintaining pipeline and forecast accuracy, and exceeding quota. The role targets retail, financial services, and healthcare segments, requiring collaboration with business development, customer success, account operations, and channel partners.

Leads client discovery and analysis for facilities management solutions, analyzing operational and financial data, building business cases, developing proposals, and presenting executive recommendations. Partners with sales, operations, product, and implementation teams to shape deliverable solutions, support deal strategy, and create repeatable value models and enablement tools. Requires commercial facilities management expertise, financial modeling, advanced Excel, executive presentation skills, and experience with dispersed multisite portfolios.

Supports vendor relationships by coordinating service scheduling, handling customer and vendor inquiries, sourcing providers, resolving disputes, maintaining accurate database records, and ensuring contract and service-level compliance. The role also provides client education, market feedback, process improvement recommendations, and issue resolution while working with company systems and communicating across teams.