Lessen LLC
All Teams
Residential
At Lessen, our residential team is on a mission to help portfolio owners, investors, property managers, and residents. We are committed to optimizing every property by simplifying complexities and delivering value through our property maintenance solutions. We have the best people, technology, and processes in the industry. Our team helps our clients to easily scale their real estate services. Our goal is to ensure their residents are comfortable in their homes.
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Recently posted jobs
Cloud • Real Estate • Software • PropTech
Sources, qualifies, negotiates with, contracts, onboards, and manages vendors across assigned markets and service lines. The role monitors vendor performance, ensures insurance and compliance requirements, analyzes capacity and location alignment, resolves escalated client issues, and recommends improvements or vendor termination. It also supports account onboarding, vendor relationships, meetings, projects, and occasional travel to assess vendor opportunities.
Cloud • Real Estate • Software • PropTech
Supports vendor relationships and customer service operations by coordinating service scheduling, handling inquiries, resolving client and vendor issues, maintaining accurate database records, and ensuring compliance with contracts and scopes of work. The role communicates with vendors and clients, provides service education, offers solutions, contributes market intelligence and process improvements, and manages assigned requests with general supervision.
Cloud • Real Estate • Software • PropTech
Coordinates day-to-day facilities service delivery for assigned client locations. Manages work orders, client requests, vendor relationships, escalations, timelines, warranties, lease responsibilities, and after-hours support. Serves as a key contact for clients, affiliates, internal teams, and external stakeholders while ensuring accurate data, timely issue resolution, and effective workflow coordination. May support special projects, coaching, and team initiatives.
At a glance
grow your career with our residential team!
The residential team offers many ways to grow your career. Employees who have served in a role for six months can apply to roles posted on our internal job posting board. Customer service representatives can grow their careers as individual contributors in a variety of ways. Employees who with strong leadership skills can move into management opportunities. Other areas to grow your career within the residential team include vendor management, vendor sourcing, and project management.
