Lessen LLC
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Lessen Direct - A Mobile Technician Workforce
Lessen Direct is a wholly owned subsidiary of Lessen with a mobile technician workforce focused on supplementing the business through self-performance capabilities. In other words, instead of outsourcing Turn, Renovations, and Repairs & Maintenance work to vendors, we perform a portion of this work ourselves through our in-house talented Maintenance Technicians.
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Cloud • Real Estate • Software • PropTech
Supports vendor relationships by coordinating service scheduling, handling customer and vendor inquiries, resolving issues, sourcing providers, maintaining accurate database records, and ensuring contract and scope-of-work compliance. The role also educates clients, provides market feedback, manages service confirmations, contributes to process improvements, and recommends procedural changes while maintaining confidentiality and positive team relationships.
Cloud • Real Estate • Software • PropTech
Provides customer service and client relations support while managing service requests, scheduling, affiliate communication, and complex work orders. Coaches and trains entry-level customer service representatives through job shadowing and on-the-job guidance, identifies performance improvements, reports training progress, and serves as a subject matter expert. Maintains accurate confidential data, supports shift handoffs, and contributes to team efficiency and positive workplace culture.
Cloud • Real Estate • Software • PropTech
Create video and motion content across brand, marketing, product, social, advertising, events, and communications. Responsibilities include concept development, scripting, storyboarding, editing, motion graphics, UI animation, product demos, live-action editing, AI-generated video production, and content adaptation across channels. The role collaborates with marketing, product, and design teams to translate complex SaaS and property-operations concepts into engaging stories while maintaining brand consistency and developing reusable motion systems.
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grow your career with lessen direct
We are hiring now for roles on the Lessen Direct team. Our Maintenance Technician is a great role to start your career with us. The right candidates will have broad experience handling general HVAC, plumbing, carpentry, toilets, painting, flooring, appliances, doors, walls/drywall, and minor exterior work. Prior maintenance experience working at a large multi-family property, or within the single-family rental industry is a plus. Other roles on the team include HVAC Technician, Field Resource Coordinator, Customer Support Coordinator, and Field Maintenance Manager.
