Strong Revenue Growth:
Revenue is described at approximately $800 million in 2023 with expectations to exceed $1 billion in 2024 and guidance of about 30% growth. External recognition, including a #1 software and #2 overall placement on the 2024 Inc. 5000 with a reported 45,000%+ three-year growth rate, reinforces momentum.
Market Expansion:
Operations are portrayed as scaling from roughly 250,000 properties and ~2.5 million annual work orders at the time of the SMS Assist deal to 280,000+ properties and 3–4 million annual work orders across 100+ metros in the U.S. and Canada. Leadership also highlights expanding a major client into Canada and appointing an EVP in 2025 to drive commercial growth.
Product Line Growth:
Offerings are expanding with launches like Lessen360, Digital FM+, Lessen Copilot, and Aiden, alongside integrations such as Property Meld. These additions broaden the addressable product set and support continued platform adoption.
