Jobs at Langham Hospitality Group

Directs sales and marketing activities for Cordis, Shanghai SeaWorld, a 274-room waterfront hotel in Shanghai operated by Langham Hospitality Group. The property includes guest rooms, event facilities, restaurants, fitness amenities, and a swimming pool. The provided description does not specify detailed responsibilities or qualifications.

Drive M.I.C.E. and corporate sales growth, develop new market business, and maintain relationships with event organisers, travel agents and corporate clients. Promote bookings, follow up on leads, and support sales productivity. Requires travel readiness, use of online corporate programs/booking systems, strong communication, and experience in hotel sales (exposure to China market advantageous).

Provides 24/7 technical support for hotel systems, guest and meeting-room Wi-Fi, desktop hardware, software, applications, user access, and databases. Diagnoses and resolves support tickets, installs and maintains equipment, manages hardware and software inventories, documents procedures, supports e-waste disposal, and assists with IT projects, audits, process improvements, and system maintenance.

Supports BI tool development, data consolidation, transformation, and analysis across sales, e-commerce, and loyalty channels. Evaluates promotional effectiveness, researches market trends, develops reporting requirements, maintains datasets and models, and provides strategic insights to business leaders. Performs ad-hoc analysis while managing multiple priorities and collaborating with cross-functional stakeholders.

Leads hotel sales and marketing activities, manages the sales team, develops revenue plans and budgets, monitors market trends, executes action plans, and grows business through corporate, travel, airline, association, and international accounts.

Leads sales for a luxury hotel, maximizing room, banquet, catering, group, corporate, and MICE revenue. Develops new business, manages key accounts and partnerships, oversees sales pipelines, collaborates with revenue management on forecasting and pricing, and represents the hotel at industry events. The role also supervises and motivates the sales team, implements sales strategies, monitors market trends, ensures brand compliance, and supports hotel operations and marketing initiatives.

Perform full-set accounting for the hotel, conduct monthly income and audit checks, generate financial and outlet reports, analyze income for promotions/festivals, supervise Income Supervisor, assist month-end closing, and handle ad hoc income-related projects and duties.

Leads global corporate communications, public relations, media relations, crisis communications, content, internal communications, and executive profiling for Langham Hospitality Group. Oversees regional teams, agencies, press relationships, publicity budgets, media performance reporting, content development, digital channels, crisis training, hotel pre-opening communications, and press trips. Partners with senior leadership and cross-functional teams to strengthen corporate reputation, brand awareness, and global publicity across multiple hospitality brands.

The Marketing Communications Manager will develop and execute integrated marketing and communications campaigns across digital, social media, public relations, and offline channels. The role requires strong writing, editing, content creation, brand management, media relations, and social media expertise, along with excellent English communication, leadership, organizational, and project management skills. Experience in luxury hospitality, hotels, lifestyle, or food and beverage is preferred.

Leads Langham Hospitality Group’s Greater China digital and e-commerce strategy, driving direct revenue, online demand, conversion, customer acquisition, and market share. Oversees digital marketing, performance media, SEO/GEO, WeChat, CRM campaigns, content optimization, and technology initiatives. Partners with corporate, regional, and property teams to localize global strategies, improve digital maturity, monitor performance, share best practices, and support e-commerce team recruitment and succession planning.

Administrates and optimizes group websites and booking engines, maintaining content, user experience, compliance, analytics, SEO, GEO, and operational efficiency. Supports hotel onboarding, digital training, AI-enabled content and workflow improvements, product feature development, vendor performance, and global online sales campaigns. Collaborates with corporate departments and properties to standardize digital platforms and increase organic traffic, AI visibility, and online revenue.

Manage global brand strategy, integrated marketing campaigns, content development, marketing assets, agency relationships, and brand stewardship. Collaborate with hospitality, digital, PR, sales, operations, and regional teams to deliver consistent brand experiences. Track campaign performance, monitor consumer insights and market trends, and refine marketing strategies. The role requires balancing strategic planning with hands-on execution, creative judgment, stakeholder management, and timely delivery across multiple channels.

Lead global MICE and group sales for Langham Hospitality Group across the West Coast and assigned regional accounts. Develop sales strategies, manage account portfolios, exceed revenue targets, build commercial partnerships, and support hotel properties. Conduct sales missions, trade shows, familiarization trips, and client engagement activities. Maintain accurate Salesforce, Delphi, Cvent, pipeline, database, and financial reporting. Analyze market trends, collaborate with hotels and GSO stakeholders, and serve as a brand ambassador.

Leads global MICE and group sales for the Midwest region, maximizing revenue across Langham Hospitality Group properties. Develops account plans and sales strategies, manages client and hotel relationships, pursues partnerships, supports sales missions and trade shows, maintains sales systems and reporting, and contributes to regional initiatives. Requires strong hospitality sales experience, MICE market connections, networking, negotiation, presentation, analytical, and relationship-building skills. Travel of up to 50% may be required.

Develops hotel business through sales calls, account management, contract negotiation, lead follow-up, market development, site inspections, and client entertainment. Supports sales directors in meeting budgets and maximizing profits, creates promotional ideas, attends business meetings and trade shows, monitors competitor activity, and reports sales performance. Requires strong communication, planning, market analysis, teamwork, and relationship-building skills in English and Mandarin.

Leads North American e-commerce and digital marketing strategy for Langham Hospitality Group. Oversees regional campaigns, online advertising, content optimization, website conversion, customer acquisition, and direct booking growth. Partners with property, revenue, sales, marketing, and global digital teams to implement initiatives, analyze performance, improve spend efficiency, drive innovation, and establish best practices across hotels. Supports recruitment and succession planning for local e-commerce teams.

Drive room and banquet sales to grow market share and meet annual targets. Develop and maintain a strong MICE sales pipeline, prospect systematically, and maximize occupancy and revenue.

Leads global talent acquisition and employer branding strategy, including recruitment policies, sourcing channels, candidate experience, employer communications, university recruiting, assessment tools, recruiter training, hiring-manager support, and corporate and hotel-opening recruitment. Manages recruitment suppliers, talent databases, reporting, interviews, screening, offer negotiations, and social media recruitment while ensuring consistent practices across regions.