Jobs at Langham Hospitality Group

Perform full-set accounting for the hotel, conduct monthly income and audit checks, generate financial and outlet reports, analyze income for promotions/festivals, supervise Income Supervisor, assist month-end closing, and handle ad hoc income-related projects and duties.

Leads global corporate communications, public relations, media relations, crisis communications, content, internal communications, and executive profiling for Langham Hospitality Group. Oversees regional teams, agencies, press relationships, publicity budgets, media performance reporting, content development, digital channels, crisis training, hotel pre-opening communications, and press trips. Partners with senior leadership and cross-functional teams to strengthen corporate reputation, brand awareness, and global publicity across multiple hospitality brands.

The Marketing Communications Manager will develop and execute integrated marketing and communications campaigns across digital, social media, public relations, and offline channels. The role requires strong writing, editing, content creation, brand management, media relations, and social media expertise, along with excellent English communication, leadership, organizational, and project management skills. Experience in luxury hospitality, hotels, lifestyle, or food and beverage is preferred.

Supports the GSO-Australia sales team by handling sales inquiries, drafting proposals and contracts, entering data in Delphi and Opera, coordinating sales trips and tradeshows, arranging appointments, tracking hosted-event attendance, and supporting corporate programs. The role ensures timely responses to leads and assists sales managers with industry events and related administrative activities.

Supports HR administration and coordination, including recruitment, employee onboarding, staff training initiatives, employee engagement activities, basic staff queries, and general HR support. The full-time internship provides university students with on-the-job training, coaching, and professional development over four to six months at The Langham, Hong Kong.

Leads Langham Hospitality Group’s Greater China digital and e-commerce strategy, driving direct revenue, online demand, conversion, customer acquisition, and market share. Oversees digital marketing, performance media, SEO/GEO, WeChat, CRM campaigns, content optimization, and technology initiatives. Partners with corporate, regional, and property teams to localize global strategies, improve digital maturity, monitor performance, share best practices, and support e-commerce team recruitment and succession planning.

Supports the People & Culture department through employee engagement, HR administration, recruitment, training and development, payroll and benefits support, employee relations activities, and sustainability initiatives. Serves as a first point of contact for colleagues and candidates while helping deliver a service-focused employee experience and culture across the hotel property.

Assist the Chief Steward in managing the stewarding team to maintain cleanliness and organization in the kitchen, oversee cleaning schedules, support training, and ensure compliance with hygiene standards.

Administrates and optimizes group websites and booking engines, maintaining content, user experience, compliance, analytics, SEO, GEO, and operational efficiency. Supports hotel onboarding, digital training, AI-enabled content and workflow improvements, product feature development, vendor performance, and global online sales campaigns. Collaborates with corporate departments and properties to standardize digital platforms and increase organic traffic, AI visibility, and online revenue.

Manage global brand strategy, integrated marketing campaigns, content development, marketing assets, agency relationships, and brand stewardship. Collaborate with hospitality, digital, PR, sales, operations, and regional teams to deliver consistent brand experiences. Track campaign performance, monitor consumer insights and market trends, and refine marketing strategies. The role requires balancing strategic planning with hands-on execution, creative judgment, stakeholder management, and timely delivery across multiple channels.

Lead global MICE and group sales for Langham Hospitality Group across the West Coast and assigned regional accounts. Develop sales strategies, manage account portfolios, exceed revenue targets, build commercial partnerships, and support hotel properties. Conduct sales missions, trade shows, familiarization trips, and client engagement activities. Maintain accurate Salesforce, Delphi, Cvent, pipeline, database, and financial reporting. Analyze market trends, collaborate with hotels and GSO stakeholders, and serve as a brand ambassador.

Leads global MICE and group sales for the Midwest region, maximizing revenue across Langham Hospitality Group properties. Develops account plans and sales strategies, manages client and hotel relationships, pursues partnerships, supports sales missions and trade shows, maintains sales systems and reporting, and contributes to regional initiatives. Requires strong hospitality sales experience, MICE market connections, networking, negotiation, presentation, analytical, and relationship-building skills. Travel of up to 50% may be required.

Drive corporate hotel sales by making sales calls, following up on leads, maintaining existing accounts, developing new business, conducting client visits and site inspections, negotiating company contracts, and supporting promotional offers. The role assists senior sales leaders in meeting revenue and profit targets while building relationships with corporate decision-makers and booking handlers.

Drive business and revenue for the hotel's food and beverage outlets while ensuring alignment with outlet concepts, positioning, and Langham standards. Track revenue and performance data, prepare forecasts, review monthly achievements, and collaborate closely with F&B leadership, operations managers, outlet managers, and chefs to plan and deliver excellent customer experiences.

Develops hotel business through sales calls, account management, contract negotiation, lead follow-up, market development, site inspections, and client entertainment. Supports sales directors in meeting budgets and maximizing profits, creates promotional ideas, attends business meetings and trade shows, monitors competitor activity, and reports sales performance. Requires strong communication, planning, market analysis, teamwork, and relationship-building skills in English and Mandarin.

Leads North American e-commerce and digital marketing strategy for Langham Hospitality Group. Oversees regional campaigns, online advertising, content optimization, website conversion, customer acquisition, and direct booking growth. Partners with property, revenue, sales, marketing, and global digital teams to implement initiatives, analyze performance, improve spend efficiency, drive innovation, and establish best practices across hotels. Supports recruitment and succession planning for local e-commerce teams.

Drive room and banquet sales to grow market share and meet annual targets. Develop and maintain a strong MICE sales pipeline, prospect systematically, and maximize occupancy and revenue.

Leads global talent acquisition and employer branding strategy, including recruitment policies, sourcing channels, candidate experience, employer communications, university recruiting, assessment tools, recruiter training, hiring-manager support, and corporate and hotel-opening recruitment. Manages recruitment suppliers, talent databases, reporting, interviews, screening, offer negotiations, and social media recruitment while ensuring consistent practices across regions.

Drive M.I.C.E. and corporate sales growth, develop new market business, and maintain relationships with event organisers, travel agents and corporate clients. Promote bookings, follow up on leads, and support sales productivity. Requires travel readiness, use of online corporate programs/booking systems, strong communication, and experience in hotel sales (exposure to China market advantageous).

Lead F&B sales strategy to maximize outlet revenue, maintain databases, generate and follow up leads, plan and execute sales activities, coordinate with PR and F&B leadership, and review forecasts and results weekly with the Director of Food & Beverage.