Jobs at Langham Hospitality Group

Supports the People & Culture department through employee engagement, HR administration, recruitment, training and development, payroll and benefits support, employee relations activities, and sustainability initiatives. Serves as a first point of contact for colleagues and candidates while helping deliver a service-focused employee experience and culture across the hotel property.

Langham Hospitality Group invites students and early-career candidates to join its talent community for consideration for internships, graduate roles, and future opportunities across business areas. Applicants share their background, field of study, and interests, after which the People and Culture team may contact them about relevant openings.

Welcomes spa guests and members, handles reservation calls and bookings, explains available services, and assists with client queries. The role requires strong organization, communication, presentation, reliability, attention to detail, independent work, and availability for a seven-day rotating roster in a luxury hotel day spa.

Performs month-end close activities across AR, AP, GL, intercompany transactions, reconciliations, and journal entries. Prepares financial analysis, budgets, forecasts, variance analyses, and audit and tax support. Maintains accounting records and Oracle master data, supports internal controls, documents business processes, and participates in finance-system enhancements, automation, and process-improvement initiatives.

负责上海伊敦康得思酒店的运营管理工作。职位信息主要介绍了朗廷酒店集团及酒店设施，包括客房、宴会厅、餐厅、健身中心和游泳池，但未提供具体职责或任职要求。

Assist in managing daily kitchen operations, train staff on hotel policies, and ensure food quality and safety standards are met.

Assist the Chief Steward in managing the stewarding team to maintain cleanliness and organization in the kitchen, oversee cleaning schedules, support training, and ensure compliance with hygiene standards.

Greets and seats guests, manages telephone and OpenTable reservations, handles guest requests and takeout orders, maintains menus, and supports servers, bussers, barbacks, and bartenders while delivering high-quality hotel and restaurant service.

Oversee hotel engineering and facilities operations, including life-safety systems, preventive maintenance, building systems monitoring, boiler operations, work scheduling, subcontractor coordination, budgeting, utility tracking, safety compliance, and staff training. Provide emergency on-call support, inspect property systems, manage maintenance work orders, review invoices, and assist with recruitment and department leadership.

Administrates and optimizes group websites and booking engines, maintaining content, user experience, compliance, analytics, SEO, GEO, and operational efficiency. Supports hotel onboarding, digital training, AI-enabled content and workflow improvements, product feature development, vendor performance, and global online sales campaigns. Collaborates with corporate departments and properties to standardize digital platforms and increase organic traffic, AI visibility, and online revenue.

Perform full-set accounting for the hotel, conduct monthly income and audit checks, generate financial and outlet reports, analyze income for promotions/festivals, supervise Income Supervisor, assist month-end closing, and handle ad hoc income-related projects and duties.

Manage global brand strategy, integrated marketing campaigns, content development, marketing assets, agency relationships, and brand stewardship. Collaborate with hospitality, digital, PR, sales, operations, and regional teams to deliver consistent brand experiences. Track campaign performance, monitor consumer insights and market trends, and refine marketing strategies. The role requires balancing strategic planning with hands-on execution, creative judgment, stakeholder management, and timely delivery across multiple channels.

Assist and lead Front Office operations, supervise and develop front desk, bell, and concierge teams, enforce Forbes and brand standards, manage reservations and VIP assignments, coordinate with Rooms Division to maximize revenue and guest satisfaction, handle shift schedules, payroll, and reporting, and cover Guest Relations and variable shifts including nights and weekends.

Lead global MICE and group sales for Langham Hospitality Group across the West Coast and assigned regional accounts. Develop sales strategies, manage account portfolios, exceed revenue targets, build commercial partnerships, and support hotel properties. Conduct sales missions, trade shows, familiarization trips, and client engagement activities. Maintain accurate Salesforce, Delphi, Cvent, pipeline, database, and financial reporting. Analyze market trends, collaborate with hotels and GSO stakeholders, and serve as a brand ambassador.

Leads global MICE and group sales for the Midwest region, maximizing revenue across Langham Hospitality Group properties. Develops account plans and sales strategies, manages client and hotel relationships, pursues partnerships, supports sales missions and trade shows, maintains sales systems and reporting, and contributes to regional initiatives. Requires strong hospitality sales experience, MICE market connections, networking, negotiation, presentation, analytical, and relationship-building skills. Travel of up to 50% may be required.

Leads revenue management strategy across the Greater China hotel portfolio, including pricing, distribution, forecasting, business mix, budgeting, group and transient revenue, and RevPAR growth. Partners with senior executives, sales, marketing, and property leaders to optimize profitability and performance. Oversees revenue systems, analytics, training, recruitment, succession planning, and regional performance reporting.

Protect guests, colleagues, and hotel assets by monitoring, patrolling, and securing the property. Respond to emergencies, operate fire-life-safety systems, conduct fire drills, perform inspections and access checks, manage incidents, and maintain security, lost-and-found, package, and shift records. The officer also supports emergency response, provides basic first aid, coordinates with hotel leadership, and maintains professional guest service during high-pressure situations.

Oversee kitchen operations to ensure highest food safety and quality standards, control waste and efficiency, and maintain a safe, satisfying work environment for all kitchen staff.

Maintain and improve hotel engineering services, repair and adjust HVAC equipment, monitor fire alarm and life safety systems, respond to emergencies, and develop independent troubleshooting and repair skills. The role also involves training colleagues and working flexible shifts in a 24-hour hotel operation.

Drive corporate hotel sales by making sales calls, following up on leads, maintaining existing accounts, developing new business, conducting client visits and site inspections, negotiating company contracts, and supporting promotional offers. The role assists senior sales leaders in meeting revenue and profit targets while building relationships with corporate decision-makers and booking handlers.