Jobs at Langham Hospitality Group

Support recruitment activities: draft and post job ads, screen resumes, schedule interviews, maintain candidate inventory, prepare recruitment reports and L6 offer letters, conduct reference checks, assist trainee arrangements and recruitment market surveys.

The Marketing Communications Manager will develop and execute integrated marketing and communications campaigns across digital, social media, public relations, and offline channels. The role requires strong writing, editing, content creation, brand management, media relations, and social media expertise, along with excellent English communication, leadership, organizational, and project management skills. Experience in luxury hospitality, hotels, lifestyle, or food and beverage is preferred.

Supports 24-hour hotel engineering operations across rotating shifts. Provides engineering services for banquet and meeting departments, including audio/video, electrical safety, lighting, sockets, air conditioning, and ventilation. Inspects swimming pool water temperature, water quality, and circulation equipment operation while following the direction of duty engineers and operating supervisors.

Develop and execute digital marketing campaigns for The Langham, Jakarta, with a focus on social media, engaging content, copywriting, and current digital trends. Monitor campaign performance, prepare digital marketing reports, and communicate effectively in English while working in a fast-paced luxury hospitality environment.

Drive MICE, meetings, conferences, incentives and exhibition business by working with the Sales/MICE and Travel Trade teams. Follow up confirmed accounts, liaise with event organizers on logistics, review schedules, troubleshoot conflicts, provide one-stop customer service, negotiate and upsell, and prepare event documents, action plans and welcome materials to ensure smooth event execution.

The Room Attendant is responsible for maintaining cleanliness and hygiene in guest rooms and common areas, following standards and procedures, and ensuring guest satisfaction through attentiveness and a caring approach.

Maintain housekeeping supplies and inventory, produce daily productivity/consumption lists to meet budget goals, log incoming calls and dispatch tasks to relevant teams, and assist the Executive Housekeeper with stock-take and warehouse tasks.

Prepare and execute cold-dish menu items to Michelin-standard directions, assist the Chinese Executive Chef, maintain hygiene/HACCP standards, manage food storage, receiving and portion/waste controls, and perform other kitchen duties as assigned to ensure quality and guest satisfaction.

Supervise daily reservations operations, enforce brand standards, support revenue strategy execution, train and coach Reservations Sales Agents, manage bookings to maximize occupancy and rate, and coordinate with other departments to ensure accurate, high-quality guest service.

Lead the on-site sales team to maximize hotel revenue across group, corporate and MICE segments. Drive new business acquisition, manage key accounts and partnerships, collaborate with Marketing and Revenue Management, represent the hotel at industry events, and deliver strategic sales performance while ensuring brand compliance.

Oversee daily operations of the Chinese restaurant, manage and train service staff, ensure high guest satisfaction and service standards, coordinate with kitchen, handle scheduling, inventory and quality control, and maintain health and safety compliance.

Assist the Chef de Partie in daily operations, ensuring high-quality food production and training staff in culinary standards and hotel policies.

The role involves performing market and financial analysis for hotel projects, evaluating project feasibility, and assisting superiors with project studies and administrative tasks.

The Langham Leadership Trainee program seeks fresh graduates in Hospitality or related fields for rotation through the Rooms Division, focusing on guest service experience and engagement. Candidates should possess strong communication skills and a passion for hospitality.

Supervise restaurant staff and ensure guests receive service meeting hotel standards. Manage guest and internal customer complaints courteously and efficiently, following issues through to satisfactory resolution. Maintain budgeted profitability through effective cost and stock control while adhering to hotel policies and procedures.

Supervise uniform and linen inventory, conduct quarterly stock counts, adjust inventory according to par levels, and maintain accurate records of replacements, replenishments, and condemned items for management reporting. The role also requires knowledge of inventory control and training, strong interpersonal and communication skills, and fluency in English and Mandarin.

Manage hotel revenue strategies to maximize room revenue and RevPAR through pricing, forecasting, distribution channel management, and demand analysis; collaborate with sales, marketing, and operations to implement revenue optimization initiatives. (Note: role responsibilities and requirements were not provided in the posting.)

Maintains hotel security, operational order, and fire safety. Assists the Security Supervisor, follows departmental and hotel procedures, obeys leadership instructions, and completes assigned security duties to support normal hotel operations.

Lead and execute hotel sales activities and events per annual sales and marketing plan to meet or exceed revenue targets. Build strong customer and third-party relationships, solve problems, coach and train staff, prepare written communications, and use Microsoft Office for reporting and proposals.

Lead MICE sales for the hotel: manage MICE team, drive group sales, implement sales strategy, plan budgets and staffing, and coordinate events with operations and clients to secure and deliver meeting/group business.