Justworks
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HR Tech • Payments • Professional Services • Software
Manage the full B2B sales cycle for a defined Florida territory, including prospecting, pipeline development, market research, networking, relationship building, product presentations, contract negotiation, and closing. The role focuses on acquiring new business, meeting quotas, representing Justworks, gathering customer insights, and traveling up to 25% for networking events, trade shows, and client meetings.
HR Tech • Payments • Professional Services • Software
Build and optimize AI-powered customer support experiences, Zendesk workflows, automations, and integrations. Configure and tune AI servicing platforms, measure support performance, redesign processes, test emerging technologies, and partner with Product, Engineering, Support, Data, Revenue Operations, and vendors. Lead implementation, experimentation, platform modernization, and continuous improvement as a hands-on individual contributor.
HR Tech • Payments • Professional Services • Software
Own the architecture, administration, and optimization of core enterprise platforms including Okta, Jira, Confluence, Google Workspace, and Slack. Lead SaaS adoption, AI enablement, lifecycle automation, audits, security improvements, documentation, troubleshooting, and support across 30+ applications. Serve as a technical expert, provide white-glove stakeholder support, and mentor junior systems engineers in a hybrid workforce environment.
HR Tech • Payments • Professional Services • Software
Build and deliver revenue development programs for Sales and Customer Success managers and individual contributors. Own sales methodology reinforcement, coaching, role-based development, AI-enabled learning, manager-led reinforcement, external training partnerships, and performance measurement. Partner with Revenue, Operations, GTM Engineering, and Talent teams to diagnose capability gaps and improve manager behavior, seller skills, productivity, pipeline performance, conversion, ramp, and revenue outcomes.
HR Tech • Payments • Professional Services • Software
Coordinate the full candidate journey, including high-volume interview scheduling, candidate communications, background checks, ATS administration, offer documentation, travel logistics, and recruiting events. Support talent acquisition operations projects, AI and automation tool pilots, KPI reporting, documentation, and process improvements while maintaining accurate recruiting data and a positive candidate experience.
HR Tech • Payments • Professional Services • Software
Advise international customers on Employer of Record services, employment compliance, terminations, benefits, and labor standards across the Americas. Serve as the escalation authority for complex HR and compliance matters, partner with Legal, Product, Operations, and Customer Success, identify expansion opportunities, support retention and growth, and translate complex regulations into actionable guidance.
HR Tech • Payments • Professional Services • Software
Advise international customers on Employer of Record services, employment compliance, labor standards, benefits, terminations, and market expansion across the Americas. Serve as the escalation point for complex HR and regulatory issues, partner with Legal, Product, Operations, and Customer Success, identify growth opportunities, support retention, and translate complex regulations into actionable guidance.
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HR Tech • Payments • Professional Services • Software
Manage the full B2B sales cycle in the Salt Lake City territory, including pipeline development, market research, cold prospecting, relationship building, presentations, negotiations, and closing. Build a local small-business network, meet sales quotas, represent Justworks’ HR solutions, provide customer insights, and travel to networking events, trade shows, and client meetings within the territory.
HR Tech • Payments • Professional Services • Software
Build and maintain expense submission, approval, and reimbursement platforms as part of Justworks’ Workforce Management team. Contribute to migrating services from Ruby to Go, develop AI-powered features, create and consume REST APIs, work with relational data, and collaborate with senior engineers and product partners to deliver customer-focused solutions.
HR Tech • Payments • Professional Services • Software
Own the full sales cycle in the Miami territory, including pipeline development, market research, prospecting, cold calling, relationship building, product presentations, contract negotiation, and closing. The Account Executive will manage a book of business, meet sales quotas, build small-business relationships, participate in networking and trade events, provide customer insights, and represent Justworks’ solutions.
HR Tech • Payments • Professional Services • Software
The Customer Experience Specialist will provide customer support in international payroll and benefits, troubleshoot issues, and improve service delivery while collaborating with various teams to enhance product offerings.
HR Tech • Payments • Professional Services • Software
Lead complex strategic partnership initiatives from agreement through launch and stabilization. Translate commercial opportunities into execution plans, coordinate cross-functional teams, manage dependencies and risks, drive decisions without formal authority, establish operating rhythms, and provide executive updates. Use AI and automation to improve project visibility and communication, while developing repeatable processes for future partnership launches.
HR Tech • Payments • Professional Services • Software
Executes payment processing, funds movement, reconciliations, exception handling, and related workflows accurately and on time. Investigates and resolves payment issues, follows financial controls, identifies risks, and escalates unusual activity. The specialist also analyzes recurring problems, recommends process improvements, adopts automation and AI-enabled tools, and collaborates with teammates to deliver reliable payment operations.
HR Tech • Payments • Professional Services • Software
Build and maintain partner integrations and the public API, own large-scale projects from discovery through launch, mentor engineers, collaborate with partners, product, and design, and improve platform infrastructure to scale partner experiences.
HR Tech • Payments • Professional Services • Software
Lead organizational design, talent management, and performance strategy to build an AI-enabled, capability-based workforce. Drive org design, workforce planning, talent reviews, succession, skills-based career frameworks, performance management, and data-informed talent decisions while advising leaders and leading change across the company.
HR Tech • Payments • Professional Services • Software
Build and own core components of an LLM-powered agent platform: orchestration, tool integrations, APIs, knowledge/memory infrastructure, trust & safety, and evaluation tooling. Partner with Operations to translate workflows into agent capabilities, mentor teammates, and ship production-ready, scalable AI-native systems.
HR Tech • Payments • Professional Services • Software
Own readiness planning and execution for assigned products and go-to-market initiatives. Design modern enablement strategies (communications, AI guidance, playbooks, manager reinforcement), partner cross-functionally, run field activation and change management, measure adoption and impact, and continuously improve launch effectiveness.
HR Tech • Payments • Professional Services • Software
Provide senior-level technical support and endpoint operations across macOS and Windows, manage endpoint lifecycle, administer Jamf/Kandji and Intune, automate workflows using scripting and AI tools, improve DEX through monitoring, documentation, and cross-team collaboration, and own onboarding/offboarding processes.
HR Tech • Payments • Professional Services • Software
Drive the Contractor product roadmap to unify contractor payment experiences across currencies and classifications. Scope, prioritize, and execute research-backed initiatives, navigate regulatory complexity with legal and ops, and partner closely with engineering and design to deliver measurable business impact while ensuring platform alignment and team productivity.
HR Tech • Payments • Professional Services • Software
As a Product Designer at Justworks, you will design user experiences for benefits applications, collaborating with cross-functional teams and conducting user research to create effective solutions.
