Justworks
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HR Tech • Payments • Professional Services • Software
As a Customer Support Specialist, you will manage customer inquiries, provide guidance on international support, collaborate with internal teams, and implement AI solutions to enhance customer experience.
HR Tech • Payments • Professional Services • Software
Design and deliver content across the product lifecycle. Write, edit, and test product flows, transactional emails, and UI copy. Collaborate with cross-functional teams, conduct user research and testing, prototype, and shape internal content patterns for consistent, user-focused experiences.
HR Tech • Payments • Professional Services • Software
Manage a dedicated book of customers to drive retention and expansion, build stakeholder relationships, conduct strategic reviews, triage and resolve customer issues, and champion Justworks' product value.
HR Tech • Payments • Professional Services • Software
Lead cross-functional technology programs, coordinate Product/Design/Engineering/Data and business partners, track dependencies and risks, drive execution and communications, maintain program artifacts, support incident management, analyze data to inform decisions, and evolve program practices to deliver outcomes.
HR Tech • Payments • Professional Services • Software
As an Engineering Manager, oversee a team of engineers, prioritize projects, mentor team members, and collaborate with cross-functional teams to develop features.
HR Tech • Payments • Professional Services • Software
Provide benefits-focused customer support across phone, chat, and tickets. Own and resolve inquiries about medical, dental, vision, retirement, HSA/FSA, leaves, COBRA, HIPAA, and other benefits. Troubleshoot using plan documents and business rules, manage queues, advise on eligibility and policies, and collaborate with product and cross-functional teams to improve processes and tools.
HR Tech • Payments • Professional Services • Software
As Director of Health Underwriting, you will lead underwriting processes, support renewal strategies, and manage business analysis for health coverages across carriers, driving organizational goals and innovation.
HR Tech • Payments • Professional Services • Software
Lead Justworks' Pricing & Packaging strategy, overseeing a team and collaborating cross-functionally to enhance monetization, drive revenue, and support growth initiatives.
HR Tech • Payments • Professional Services • Software
As a Senior Software Engineer, you will own projects, improve system performance, mentor engineers, and enhance infrastructure for reliability and security.
HR Tech • Payments • Professional Services • Software
Lead and scale a team of Channel Partner Managers across VC/PE, HR consultants, pilot programs, and associations. Build partner programs and playbooks, coach to quota, collaborate cross-functionally with Sales, Marketing, Product, and Success, use data to drive partner-sourced pipeline, and manage performance and escalations.
HR Tech • Payments • Professional Services • Software
Lead and scale a team of Channel Partner Managers across VC/PE, HR consultants, pilot programs, and associations. Build partner programs, coach managers to hit partner-sourced pipeline and revenue quotas, collaborate cross-functionally with Sales, Marketing, Customer Success, and Product, and use data to measure partner contribution. Handle hiring, onboarding, performance management, escalations, and continuous program iteration to generate predictable, high-quality partner-driven pipeline.
HR Tech • Payments • Professional Services • Software
The Senior Analyst for Funnel & Revenue Optimization will analyze and optimize customer journeys and revenue performance across self-service and sales-assisted funnels, drive revenue improvements, and collaborate with cross-functional teams to recommend structural changes and forecast outcomes.
HR Tech • Payments • Professional Services • Software
Partner with leaders to deliver decision-grade analyses and actionable insights; define and maintain KPIs; build and maintain dashboards and data products (Tableau); identify and remediate data quality and instrumentation gaps; collaborate with Analytics and Data Engineering; and leverage AI-assisted tools while ensuring validation and traceability.
HR Tech • Payments • Professional Services • Software
As an Account Executive, you will manage a sales pipeline, prospect new clients, negotiate contracts, and close deals, while building relationships in your territory.
HR Tech • Payments • Professional Services • Software
Prepare and reconcile payroll and total rewards accounts, enter payroll-related journal entries, manage bonus/commission accruals, support month-end close and financial statement preparation, assist with audits, and improve payroll policies and processes.
HR Tech • Payments • Professional Services • Software
The Creative Director at Justworks will drive brand strategy and creative excellence, lead multi-channel campaigns, mentor designers, and ensure brand consistency across all marketing channels.
HR Tech • Payments • Professional Services • Software
Provide phone, email, and chat support to small-business administrators and executives on payroll, benefits, compliance, reporting, integrations, and HR topics; troubleshoot, manage queues, escalate, recommend product/process improvements, and help retain customers.
HR Tech • Payments • Professional Services • Software
The Senior Field Marketing Manager will drive revenue through localized marketing strategies, manage budget and campaigns, and enhance customer relationships in NYC.
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HR Tech • Payments • Professional Services • Software
The Senior Account Executive will manage the sales pipeline, prospect for new business, leverage existing relationships, and advocate for customers to drive growth in the PEO sector.
HR Tech • Payments • Professional Services • Software
The Senior Account Executive will manage the entire sales cycle, focusing on B2B lead generation, building relationships, and driving growth in the PEO sales space.
