Justworks
Teams at Justworks
Recently posted jobs
HR Tech • Payments • Professional Services • Software
Lead product analytics projects, define success metrics, design experiments, conduct causal and statistical analyses, and translate complex data into actionable product and business strategies. Partner with Product, Engineering, Design, Finance, Marketing, and Revenue teams to prioritize roadmaps, improve customer experiences, strengthen data foundations, and apply AI-assisted approaches to accelerate analysis and decision-making.
HR Tech • Payments • Professional Services • Software
Manage employee customer inquiries by phone, email, and chat regarding payroll, benefits, timekeeping, HR, and software. Resolve cases through CRM workflows, provide accurate and empathetic support, escalate complex issues, maintain product expertise, and communicate customer feedback and software bugs to internal teams. The role requires a 12pm–9pm EST schedule after approximately four weeks of mandatory paid virtual training.
HR Tech • Payments • Professional Services • Software
Build and own production-grade AI systems for the People function, including agentic workflows, RAG pipelines, data integrations, evaluation frameworks, and privacy controls. Partner with People, engineering, and data teams to translate operational needs into reliable tools, manage sensitive workforce data, and promote responsible AI deployment. The role requires hands-on software engineering, LLM production experience, strong data retrieval and access-control knowledge, and the ability to independently deliver solutions in ambiguous environments.
