Justworks
Teams at Justworks
Recently posted jobs
HR Tech • Payments • Professional Services • Software
Lead QA-driven coaching programs to improve CX performance: deliver 1:1 and group coaching, translate QA data into action plans, ensure follow-up on evaluated interactions, build scalable coaching frameworks, track coaching effectiveness, contribute QA insights to training and onboarding, and maintain documentation and calibration for consistent scoring.
HR Tech • Payments • Professional Services • Software
Own readiness planning and execution for assigned products and go-to-market initiatives. Design modern enablement strategies (communications, AI guidance, playbooks, manager reinforcement), partner cross-functionally, run field activation and change management, measure adoption and impact, and continuously improve launch effectiveness.
HR Tech • Payments • Professional Services • Software
Build and own core components of an LLM-powered agent platform: orchestration, tool integrations, APIs, knowledge/memory infrastructure, trust & safety, and evaluation tooling. Partner with Operations to translate workflows into agent capabilities, mentor teammates, and ship production-ready, scalable AI-native systems.
