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The Manager of Technical Support & Customer Care at Hireology oversees the support team, ensuring efficient customer service and managing internal documentation. This role collaborates across Customer Success, Product, and vendors to improve service delivery and support. Responsibilities include managing support queues and KPIs, and enhancing internal knowledge resources.
The Business Development Representative will engage with clients, drive new business opportunities, set appointments for account executives, and contribute positively to the company's sales efforts. This role involves building prospect lists, qualifying leads, and achieving sales goals in a dynamic and growth-oriented environment.
The Manager of Implementation supports the non-ATS and ATS implementation teams, manages project assignments, coordinates between Customer Success, Product, and external vendors, and creates internal documentation to enhance team support for customers.
