Teams at Hireology

Leads healthcare partnership and business development strategy, generating qualified sales pipeline through operator relationships, associations, vendors, investors, channel partners, referrals, integrations, and co-marketing. Negotiates deals, manages partner relationships, represents the company at industry events, gathers market intelligence, and collaborates cross-functionally with Sales, Marketing, Product, Customer Success, Operations, and Finance.

Build and grow trusted customer partnerships, advise customers on optimizing the Hireology platform, analyze usage data, improve adoption, support retention and revenue growth, resolve challenges, and collaborate cross-functionally on product improvements and cancellation-risk reduction.

Own lifecycle marketing programs that drive customer adoption, retention, upsell, cross-sell, and advocacy. Analyze product usage and customer health data, develop educational content and campaigns, partner with Customer Success on renewals and expansion plays, coordinate cross-functional initiatives, support customer events, and communicate during high-severity issues. Success is measured primarily by net revenue retention and related adoption, churn, renewal, and expansion metrics.