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As an IT Support Analyst at GoHealth, you will enhance customer support processes by promptly addressing IT support tickets and calls. Your role will involve resolving software, hardware, and system issues while collaborating with various teams to implement improvements. Your aim will be to improve the support experience and reduce resolution times.
The Senior Software Engineer at GoHealth is responsible for designing, developing, and maintaining business-critical web-based software solutions that handle high transaction volumes. The role includes enhancing technology stacks, mentoring junior engineers, ensuring code quality, and collaborating with teams to deliver scalable solutions while improving healthcare access.
As a Product Manager, you'll shape GoHealth’s product vision and roadmap, collaborating across teams to support product development, negotiate outcomes with executives, manage product delivery using Agile methodology, and enhance user experiences through data analysis.