Jobs at Fonoa

Reviews and refines AI-generated tax content for accuracy, relevance, and compliance with legislation and official guidance. The role involves testing prompts, researching global tax sources, identifying gaps and questionable assumptions, documenting issues and recurring quality patterns, supporting product teams, and improving review guidelines and documentation. Candidates should have legal or tax qualifications, 1–3 years of relevant advisory or law firm experience, strong research skills, professional English proficiency, and comfort with AI-enabled tools.

Serve as the tax and technical authority during enterprise sales, leading discovery, product demonstrations, solution design, integration scoping, gap analyses, and deployment playbooks. Advise customers on VAT/GST, US sales tax, tax engines, and ERP integrations. Feed customer requirements into product development, create sales enablement materials, monitor regulatory changes, and lead tax-focused technical workshops with senior stakeholders.

Own technical implementation of e-invoicing and digital tax compliance solutions for enterprise clients. Gather requirements, design integrations, perform gap analyses, troubleshoot API and data issues, manage implementation timelines, and support go-live. Collaborate with product, engineering, support, and solutions teams while translating business, technical, and regulatory requirements into scalable solutions. Work with APIs, JSON/XML payloads, webhooks, authentication, data mappings, ERP and financial systems, and modern AI tools.

Lead complex, cross-team engineering initiatives; define technical direction and system architecture; identify systemic issues; improve engineering standards, tooling, and practices; mentor engineers; support hiring and team growth; and ensure reliable, scalable systems built for long-term evolution. The role emphasizes influencing decisions, clarifying ambiguous problems, adopting emerging AI technologies, and improving both technical systems and organizational effectiveness.

Lead and scale a US-based Solutions Engineering team, provide hands-on pre-sales technical support for enterprise deals, align SE strategy with Sales and Product, develop processes and enablement, and act as a cross-functional bridge to drive product adoption and revenue growth.

As Head of Product Marketing, you will drive the narrative and positioning of Fonoa's AI Tax Operating System, focusing on go-to-market strategies, competitive analysis, and sales enablement for product releases and pricing.

Owns company-wide procurement and vendor management, including sourcing, RFP/RFI processes, bid analysis, commercial negotiations, contract execution, approvals, renewals, supplier performance, and risk management. The role will build procurement processes and governance from scratch while partnering with Finance, Legal, and operational teams across software, services, products, and office-related spend.

As a Sales Development Representative, you will generate new business opportunities, educate clients, and support Account Executives by scheduling appointments and maintaining CRM records.

The Sales Development Representative will identify new business opportunities, prospect customers using various communication tools, and support Account Executives by scheduling qualified appointments and driving brand awareness.

Build and lead Fonoa's user research practice: plan and run qualitative and quantitative studies, recruit and manage customer panels, translate insights into product recommendations, influence strategy, and measure research impact across Product, Design, Engineering, and business teams.

Design end-to-end AI-powered products for a Tax Operating System: simplify complex tax and regulatory workflows, create scalable design system patterns, lead interaction and visual design, prototype and launch, and partner across Product, Engineering, AI, Tax, and Research.

The Communications Lead at Fonoa will own internal and external communications, manage media relations, enhance executive presence, coordinate launch communications, and develop narratives across channels to ensure alignment and engagement.

The Head of Product Marketing leads the product marketing function, manages product narratives and positioning, drives go-to-market strategies, and enables sales teams. They focus on both technical and business buyer messaging, own competitive positioning, and develop proof-points for messaging and product launches.

Lead and build a regional enterprise sales team for Fonoa's SaaS tax platform. Hire, coach, and manage Account Executives; develop regional sales strategy; drive new business and account expansion; collaborate cross-functionally; manage forecasting, CRM-driven pipeline, and customer relationships to ensure retention and revenue growth.

As a Software Engineer, you will develop and maintain API products, implement features, and ensure code quality while understanding customer needs and improving products.

The Enterprise Account Executive will drive sales in tax technology, managing the entire sales lifecycle and building client relationships to enhance revenue growth.

As a Solutions Engineer, you will collaborate with global enterprises to solve complex customer challenges and deliver technical solutions alongside the sales team, focusing on Fonoa's API capabilities.

The Senior Data Engineer will design and build an internal data platform, integrate data from multiple systems, and enable non-technical users to access and use data effectively, championing best practices in data engineering.

As a Solutions Engineer, you will collaborate with sales to deliver impactful solutions, conduct technical engagements, and advocate for product improvements while driving customer success.

Lead the management of customer accounts to enhance indirect tax strategies using Fonoa's solutions, ensuring product adoption and maximizing customer satisfaction.