As a Solutions Engineer at Fonoa, you will collaborate with leading global enterprises and work cross-functionally to identify and solve complex customer challenges. You will lead technical engagements, leveraging your discovery expertise to design and implement high-value solutions tailored to our clients' needs. In partnership with our sales team, you will ensure the delivery of impactful and effective solutions, driving success for both our customers and Fonoa.
Our productsWe have a suite of API and UI products that automate tax-related workflows for any internet company. Those products are Lookup, Tax, Returns, Data sharing and E-Invoicing.
We may expand our coverage to serve our core offering.
Our API docsAs a Solutions Engineer, API documentation is important when considering a new career move. Thanks to the API docs, you can learn about how our API works and how it is structured.
Please visit our API documentation and learn more about our API endpoints and how to use them - https://docs.fonoa.com/.
What you will doPartner with our Sales team to articulate the Fonoa value proposition, vision and strategy to customers.
Create and deliver product and technical presentations to new and existing customers.
Qualify sales opportunities through technical discovery based on needs and problems with customers.
Be an expert in Fonoa’s API capabilities, advocate for improvements and influence the product roadmap with internal product teams to solve business challenges.
Drive technical discussions with customers, answering questions and providing guidance on technical features and integration.
Own technical scoping, gap analysis and technical implementation plans.
Identify opportunities for process improvements and innovation within the organisation.
You are comfortable supporting customers on technical issues where necessary.
You are extremely organised and apply a methodical approach to delivering.
You are fully proficient in English. Written and spoken, we are from around the world, but we work in English.
You have a strong sense of ownership and care deeply about customer experience.
You have a technical mindset and a desire to grow technically.
You are eager to learn and comfortable diving into complex problem spaces, which can encompass tax technology challenges.
You always champion the customer and balance product requests against the company vision.
You want to make a severe impact and are excited about working in a high-growth startup.
Fonoa is committed to fair and equitable compensation practices. The US base salary range for this full-time position is $170K-$200K + commission + equity + benefits, and represents Fonoa’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will depend on a variety of factors unique to each candidate, including but not limited to, the candidate’s years of experience, qualifications, relevant skill set, certifications, and geographic office location. Pay ranges may vary in different regions based on local market conditions and cost of labor.
To learn more about life at Fonoa and our benefits, please visit fonoa.com/careers.
Additional Information
Equal Opportunity Statement
At Fonoa, we seek candidates from a wide range of backgrounds and perspectives, and we are proud to be an equal opportunity employer. We consider qualified applicants for employment without regard to race, color, religion, creed, gender, national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, military or veteran status, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender expression or identity, sexual orientation, citizenship, or any other legally protected status.
Fonoa is committed to fostering an inclusive and accessible workplace where everyone has the opportunity to thrive. We comply with the requirements of all applicable California and federal employment laws, including those protecting disabled individuals.
If you require a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us via email at [email protected] and describe the specific accommodation needed due to a disability-related limitation.
Examples of reasonable accommodations include, but are not limited to:
Receiving application materials in an alternate format
Conducting interviews in an accessible location
Being accompanied by a service animal
Having a sign language interpreter present during interviews
We respond to accommodation requests within three business days. Please note that non-disability related inquiries, such as application status follow-ups, may not receive a response through this channel.
Fonoa will not discharge or otherwise discriminate against employees or applicants for discussing or disclosing their own pay or the pay of another employee or applicant. However, employees who have access to compensation information as part of their essential job functions may not disclose this information to others who do not have access, unless it is:
In response to a formal complaint or charge
In furtherance of an investigation, proceeding, hearing, or legal action
Consistent with Fonoa’s legal obligations to disclose such information
#LI-Hybrid
As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.
Skills Required
- Proficient in English, both written and spoken
- Experience in a technical role, preferably in tax technology
- Strong sense of customer service and ownership
- Ability to deliver technical presentations
- Technical problem-solving skills
- Familiarity with API documentation
Fonoa Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fonoa and has not been reviewed or approved by Fonoa.
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Equity Value & Accessibility — Equity is included as a core element of pay, framed as a “stake in the company,” signaling meaningful ownership access for employees. This positions total compensation beyond cash alone.
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Leave & Time Off Breadth — Generous paid time off is explicitly offered as part of the package, emphasizing the ability to rest and recharge. This contributes to a more balanced total rewards mix.
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Wellbeing & Lifestyle Benefits — Home‑office allowance, regular team connection activities, and company offsites are highlighted as ongoing lifestyle and community perks. These elements support remote work effectiveness and team cohesion.
Fonoa Insights
What We Do
Fonoa is a global tax automation and compliance solution provider that helps companies streamline the entire transactional chain. We empower digital businesses to easily handle tax compliance with solutions like tax calculations, invoicing, tax ID validations and more – all from one platform. With Fonoa, your company can: - Instantly validate tax ID numbers from 95+ countries - Report transactions in accordance with local tax law, including DAC7 - Apply the correct indirect and withholding tax treatment to each transaction - Issue custom-branded tax invoices in locally compliant languages and formats - Automatically populate tax returns ready for filing - Maintain compliance at scale See why companies like Zoom, Uber, Booking, and Remote.com trust Fonoa to automate and manage their global tax obligations.
Why Work With Us
Fonoa is redefining tax compliance infrastructure for the AI era - API-first, end-to-end, and built from the ground up while competitors patch legacy systems. With customers like Uber, NVIDIA, and Meta, product-market fit is proven. At Series C with 250 people and a growing US team, it's early enough to shape something, late enough to matter.
