Jobs at ESET

Lead a backend engineering team building features for ESET’s global websites. Responsibilities include guiding feature implementation, facilitating Scrum ceremonies, conducting code reviews, mentoring developers, removing delivery obstacles, promoting clean and maintainable code, and contributing directly to PHP development. The role emphasizes scalable system design, automated testing, documentation, SOLID principles, continuous improvement, and knowledge sharing.

Provides technical support for ESET products to customers, partners, and resellers. Troubleshoots issues across operating systems, networks, and applications; analyzes and documents requests; performs callbacks; gathers diagnostic information; and escalates undocumented or complex issues to higher-level support teams. Maintains expertise in at least one ESET product while continuously developing technical knowledge.

Entry-level Security Monitoring Operator working in a 24/7 MDR center. Responsibilities include monitoring EDR, XDR, SIEM, and SOAR systems; investigating and escalating security incidents; analyzing client data; threat hunting; maintaining detection rules; improving monitoring tools and incident-response playbooks; and preparing client reports. The role requires foundational Windows, Linux, networking, and scripting knowledge, strong communication, attention to detail, and willingness to work shifts.

Senior Legal Counsel supporting business and technology teams on complex technology and software agreements, including SaaS contracts, terms and conditions, DPAs, and privacy policies. Responsibilities include legal analysis, negotiation, GDPR and international data-transfer compliance, technology-law guidance, regulatory monitoring, risk identification, and improving legal processes and templates. The role requires substantial experience with IT law, data protection, EU technology regulations, and enterprise customer agreements.

Manages a portfolio of customers as their primary technical contact, guiding onboarding, monitoring customer health, providing advisory services and basic troubleshooting, and driving product adoption. The role coordinates support-case updates, leads customer calls, communicates product releases and end-of-life updates, advocates for customer needs, and partners with Sales on upgrades and renewals.

Supports channel marketing plans, product launches, partner campaigns, events, and promotional programs. Tracks marketing development funds, budgets, invoices, campaign performance, and ROI. Creates and localizes marketing materials, manages partner portal and promotional calendars, coordinates vendors and agencies, and supports website content maintenance. Handles administrative marketing tasks, reporting, recordkeeping, and finance coordination while helping optimize partner activities across digital and physical channels.

Manage and grow relationships with MSPs, distributors, and resellers; identify new business opportunities; lead partner planning and performance reviews; drive revenue, forecasts, and customer satisfaction; analyze markets and competitors; collaborate cross-functionally; maintain CRM and pipeline data; meet sales targets; and mentor team members.

Creates and publishes written, audio-visual, and social media content for cybersecurity audiences in Denmark. Responsibilities include adapting global content, developing calendars and campaigns, managing communities, collaborating with agencies and influencers, producing videos, applying SEO, monitoring brand activity, analyzing marketing data, and reporting results. The role requires strong Danish and English communication, copywriting, proofreading, social media management, organizational skills, and the ability to interpret technical material.

Leads high-touch sales and sales engineering teams in a global channel-focused model. Drives strategic new and renewal business, revenue growth, customer and reseller engagement, opportunity development, account planning, and solution demonstrations. Provides coaching, strategic planning, budgeting, performance management, recruitment support, and process improvement. Requires extensive cybersecurity sales experience, reseller-channel expertise, and the ability to sell B2B cybersecurity solutions to CISOs.

Develops in-house software for big data storage, indexing, and processing of malware-related data. The role focuses on solving challenges not addressed by existing technologies using primarily C/C++ and Python on Linux servers. Responsibilities may include building specialized data-processing tools and working with big-data technologies, databases, and occasional Java, Scala, Rust, or Bash development.

Owns end-to-end transactional email communications across the customer lifecycle, including automated workflows, triggers, templates, personalization, localization, testing, quality assurance, documentation, and optimization. Coordinates requirements and issue resolution across marketing automation, product, UX, IT, legal, customer care, and international teams. Requires marketing automation platform experience, HTML troubleshooting, basic to intermediate SQL, and strong organizational and stakeholder-management skills.

Develop network protection applications and features, including firewall and protocol-scanning technologies, for endpoint security products. Responsibilities include C++ development, internal network-data analysis tools, code reviews, analytical tasks, performance optimization, and collaboration across development teams. The role requires networking, multithreading, memory management, debugging, and AI-assisted development experience, with opportunities to work on deep packet inspection, Windows drivers, containers, and security technologies.

Supports channel and partner marketing across Australia, including partner plans, product launches, campaigns, MDF administration, budget tracking, events, content, portal management, localization, and reporting. Collaborates with Sales, distributors, agencies, vendors, and partners to improve engagement, generate leads, measure ROI, and contribute to pipeline growth. Also handles marketing administration, invoices, agreements, calendars, and event representation.

Build and scale AI enablement solutions across thousands of software repositories. Configure AI-ready repository patterns, develop internal engineering assistants and workflow tools, automate onboarding, and establish reusable self-service tooling. The role also evaluates AI capabilities, defines engineering standards, mentors teams through classes and educational sessions, and measures productivity impact across the organization.

Design intuitive interfaces, interactions, user flows, wireframes, prototypes, and specifications for complex digital products. Translate user needs, research, business requirements, and technical constraints into usable solutions. Collaborate with product, engineering, research, QA, and business stakeholders throughout discovery, validation, and delivery. Conduct usability testing and use research, analytics, and feedback to refine designs while maintaining accessibility, consistency, and design-system alignment.

Plan and coordinate global events from initial concept through post-event analysis, managing budgets, timelines, suppliers, staff, and attendee experiences. Provide creative input, coordinate on-site execution, conduct surveys and debriefs, and evaluate event outcomes. The role requires strong organization, communication, prioritization, problem-solving, flexibility, and event-management experience in a marketing department or agency.

Drives net-new customer and partnership acquisition for ESET security software across a defined territory. Responsibilities include prospecting, cold outreach, territory planning, pipeline generation, full-cycle sales, product demonstrations, evaluations, RFPs, forecasting, quota attainment, and reseller collaboration. The role targets larger SMB and enterprise opportunities, displaces competing technologies, coordinates cross-functional resources, and develops consultative relationships with prospects and customers.

Analyzes cyber threats, APT and eCrime activity, vulnerabilities, and attacker behavior within specific industry sectors. Combines OSINT, internal telemetry, and proprietary research into actionable threat intelligence reports addressing technical, regulatory, operational, and business impact. Advises internal teams and customers, delivers executive briefings, supports threat intelligence positioning, and represents the company at industry conferences.

Own and optimize global email and in-product customer journeys, lifecycle programs, transactional communications, experimentation, personalization, and product-launch campaigns. Analyze customer behavior and campaign performance using data and analytics tools, provide strategic recommendations, guide stakeholders, and identify AI-driven opportunities to improve marketing effectiveness and scalability.

Build, maintain, and optimize CI/CD pipelines, Kubernetes clusters, Docker containers, KVM virtualization, and infrastructure-as-code deployments. Administer Linux systems, troubleshoot networking, manage monitoring and observability with tools such as Prometheus and Grafana, and support security and DevSecOps practices. Collaborate with development and IT teams to streamline deployments, improve delivery processes, and maintain reliable platform services.