Summary
We’re looking for a Senior Channel Account Manager (m/f/n) with potential to become Team Lead for the Channel team to help us strengthen and grow our network of key channel partners. In this role, you’ll take ownership of partner relationships, drive new business opportunities, and maximize revenue across existing accounts. You’ll act as a trusted advisor—building strong partnerships, identifying new growth avenues, and delivering real value to both our partners and customers.Job description
What You’ll Do
- Build and manage long-term relationships with key channel partners (including MSPs, distributors, and resellers).
- Identify new business opportunities and drive market growth through strategic initiatives and account planning.
- Conduct market analysis to uncover trends, partner potential, and revenue opportunities.
- Lead business planning with partners, including Quarterly Business Reviews and performance improvement strategies.
- Collaborate with internal teams—sales, marketing, operations, and management—to align efforts and maximize partner engagement.
- Support sales initiatives by ensuring partner offers are competitive, customer-focused, and accurately forecasted.
- Maximize revenue from the existing customer base by promoting value-added solutions and driving customer satisfaction.
- Mentor and support other team members, sharing best practices and contributing to a collaborative team culture.
- Monitor competitor activity and adjust strategies to maintain a competitive advantage.
- Maintain accurate CRM records, sales forecasts, and pipeline data to ensure visibility and accountability.
- Meet monthly and annual sales and performance targets.
What We’re Looking For
- 8+ years of experience in channel account management, business development, or partner sales—ideally in the IT, software, or cybersecurity industry.
- Proven track record of driving revenue growth through channel partnerships.
- Strong understanding of partner ecosystems, including MSPs, distributors, and resellers.
- Excellent relationship management, negotiation, and presentation skills.
- Comfortable working independently, managing multiple priorities, and meeting deadlines under pressure.
- Strategic thinker who can also roll up their sleeves to get things done.
- Experience using CRM systems and data-driven approaches to manage pipeline and partner performance.
- Ability to collaborate cross-functionally with global and local teams.
- Fluent in English (B2 or above) and Danish language
LI-MK1 #LI-Hybrid #senior
Primary location
CopenhagenAdditional locations
Time type
Full timeSkills Required
- 8+ years of experience in channel account management, business development, or partner sales
- Experience ideally in the IT, software, or cybersecurity industry
- Proven track record of driving revenue growth through channel partnerships
- Strong understanding of partner ecosystems, including MSPs, distributors, and resellers
- Excellent relationship management, negotiation, and presentation skills
- Ability to work independently, manage multiple priorities, and meet deadlines under pressure
- Strategic thinking combined with hands-on execution
- Experience using CRM systems and data-driven approaches to manage pipeline and partner performance
- Ability to collaborate cross-functionally with global and local teams
- Fluent English at B2 level or above
- Fluent Danish
ESET Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ESET and has not been reviewed or approved by ESET.
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Leave & Time Off Breadth — Time off is viewed as strong, with added days off and vacation/PTO described positively. Policies around PTO appear to contribute meaningfully to overall value.
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Parental & Family Support — Parental benefits are highlighted as supportive, with enhanced parental leave referenced in multiple regions. This area is frequently cited as a standout element of the package.
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Flexible Benefits — Flexible work options such as hybrid schedules and flexible hours are emphasized and appear to be widely appreciated. Work-from-home flexibility is repeatedly highlighted as a strength.
ESET Insights
What We Do
For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages. Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background. And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it. Put simply - when technology enables progress, ESET is here to protect it. ESET - Progress. Protected. Visit www.eset.com to learn more
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