Jobs at EQ Bank | Equitable Bank

A 24-month rotational leadership program for final-year undergraduates to gain hands-on experience across Personal and Commercial Banking and elective functions (Digital Banking, Strategy, Risk, Data & Analytics, Operations). Participants complete core and elective rotations, contribute to business projects, receive mentorship, and may transition to a permanent role after successful completion and review.

Ensure reliability, operability, and controlled enablement of the enterprise AI platform. Administer platform availability, monitoring, incident response, observability, automation, release/change coordination, governance controls, asset visibility, and production readiness. Implement AIOps use cases, maintain telemetry and documentation, and collaborate with engineering, security, and risk teams to meet compliance and operational standards.

Lead growth marketing for Equitable Bank's reverse mortgage business: design and execute paid and unpaid acquisition channels, optimize conversion funnels and websites, build lead-nurture programs (CRM, direct mail), develop partner/referral sources, run A/B tests and analytics, create dashboards, and coordinate stakeholders to improve customer acquisition.

The Account Manager oversees a portfolio of mortgages, ensuring client needs are met with superior service and compliance. Responsibilities include managing renewals, reviewing sub-advances, assessing credit risk, and preparing reports, while collaborating with internal teams and external stakeholders.

Lead P&L and strategy for the credit card portfolio, driving product vision, roadmap, partnerships, and growth. Partner with risk, acquisition, operations and finance to set KPIs, leverage analytics, launch digital-first features, ensure regulatory compliance, and recruit and coach a high-performing team using agile practices.

The Senior Account Manager manages complex commercial mortgage portfolios, ensuring compliance and risk management, while providing mentorship to junior staff and delivering excellent customer service.

Manage commercial default files and complex delinquent accounts while enforcing mortgage conditions. Develop workout strategies, perform underwriting analysis, and ensure compliance with policies. Coordinate with stakeholders, prepare necessary reports, and support Senior Management in operational efficiency.

Support and improve end-user experiences across endpoints by deploying and managing devices and virtual desktops (Intune, Autopilot, Nerdio, AVD). Assist with patching, vulnerability remediation, endpoint policies, monitoring, automation, and change management while collaborating with security, collaboration specialists, and stakeholders.

Lead design, build, and maintain high-availability CI/CD infrastructure. Advise developers/testers on DevOps toolchains, research emerging tools, optimize build and release processes, perform code reviews and security analysis, manage Microsoft Power Platform, and collaborate across the SDLC to deploy and tune cloud/PaaS solutions.

Provide administrative and operational HR support including employee lifecycle tasks (onboarding, transfers, offboarding), HR systems data entry, payroll and benefits assistance, responding to routine employee inquiries, supporting HR projects, audits, and process documentation while learning HR operations.

Build, segment, and activate audiences in Salesforce Data Cloud and Marketing Cloud; support campaign QA and launch readiness; attribute leads by acquisition channel; monitor campaign performance and contribute to reporting and insights; coordinate between marketing, analytics, lifecycle marketing, technology, and finance to improve martech processes and execution.

Lead SEM, paid AI and SEO strategy to drive acquisition for credit and banking products. Manage a small team, build data-driven paid search and organic plans, define KPIs, report performance, collaborate with brand, digital platforms, targeting and finance, and drive experimentation and automation to improve conversion and ROI.

Senior technical leader defining and governing cloud‑centric infrastructure platforms (primarily Azure and hybrid). Designs scalable, secure, resilient architectures, establishes standards/guardrails, advises teams, conducts cloud evaluations and cost/architecture analyses, and architects AI and API platform foundations to meet security, regulatory, and operational requirements.

The Infrastructure Architect leads the design and governance of cloud-centric infrastructure. Responsibilities include evaluating cloud services, ensuring compliance, and defining architecture standards. The role collaborates with leadership to shape cloud strategy and infrastructure solutions, integrating emerging technologies and best practices.

The Account Manager underwrites commercial mortgage renewals and reviews, ensuring compliance and delivering customer service while managing internal and external relationships.

Support Commercial Portfolio Management by reviewing and analyzing construction sub-advance requests, assisting Account/Senior Managers with annual reviews, extensions and ad hoc requests, maintaining renewal/review/sub-advance pipeline reports, preparing management reports, ensuring compliance and controls, and liaising with internal and external stakeholders.

Deliver analytics, dashboards, and experimentation support for Contact Center operations and Marketing Science. Build Power BI dashboards, perform root-cause and transcript analysis, support Care Pod initiatives and A/B experiments, partner with stakeholders and data science teams to produce actionable insights and production-grade analytics solutions.

The Staff Cloud Engineer will design, implement, and enhance Azure cloud platforms, Power Platform automation, AKS, and improve operational processes while collaborating with various teams to enhance platform maturity and compliance.

Manage inbound and outbound collections for residential and commercial mortgage delinquencies. Identify reasons for missed payments, negotiate payment arrangements, document interactions, update mortgage systems, refer accounts for legal action when needed, and collaborate with teams to ensure compliance and customer service.

The Head of Finance Integration & Transformation will lead finance integration strategy, manage M&A activities, and drive finance innovation within EQB and PCF, focusing on modernizing financial systems and reporting processes.