Jobs at EQ Bank | Equitable Bank

Leads technical accounting, accounting policy, consolidation, month-end and quarter-end close, financial statement preparation, and external audit coordination for the Bank and its subsidiaries. Provides IFRS guidance, prepares technical accounting memos, oversees derivative and hedge accounting, manages finance projects, and leads a team of accounting professionals. Partners with senior stakeholders and ensures accurate, timely financial reporting and disclosures.

Supports EQ Bank’s public relations and corporate communications team through media monitoring, reporting, social copywriting, presentation development, campaign coordination, journalist research, sponsored content support, and executive communications. The role involves organizing media coverage, tracking approvals and deadlines, preparing briefing materials, coordinating stakeholders, and drafting concise communications for internal and external audiences.

Leads product marketing, positioning, go-to-market strategy, customer acquisition, partner marketing, and growth for EQ Bank’s Reverse Mortgage business. Develops messaging, campaigns, educational content, thought leadership, and launch strategies across consumer and partner channels. Uses customer, market, competitive, and performance insights to optimize results. Partners cross-functionally with Product, Sales, Digital, Operations, Compliance, agencies, and external stakeholders while leading a marketing team, managing budgets, and overseeing agency and partner relationships.

Leads a portfolio of high-priority enterprise initiatives, translating strategy into measurable business, customer, operational, and financial outcomes. Partners with executives and cross-functional leaders to drive alignment, resolve risks and dependencies, prioritize investments, improve execution, and support executive and Board decision-making. Oversees strategic planning, outcome realization, initiative reviews, and enterprise governance across a complex banking organization.

Supports product marketing initiatives for EQB’s credit card and deposit portfolios. Responsibilities include campaign planning and execution, customer communications, marketing material proofreading, cross-functional coordination, market and competitor research, campaign tracking, reporting, customer journey testing, project documentation, budget administration, and presentation preparation.

Build financial models, business cases, valuations, and scenario analyses supporting strategy, M&A, investments, partnerships, and capital allocation. Conduct market research, monitor strategic investments, evaluate growth opportunities, and translate complex analysis into recommendations for executives and the Board. The role also supports enterprise strategy, transaction diligence, strategic planning, and decision-making across the organization.

Owns lifecycle strategy for a credit card portfolio, leading integrated product, marketing, and digital initiatives across onboarding, activation, engagement, retention, loyalty, and re-engagement. Develops customer segments, channel and offer strategies, test-and-learn plans, lifecycle roadmaps, and performance KPIs. Partners with Product, Digital, Marketing, Data, Operations, and Finance teams to improve customer experiences, portfolio performance, and customer lifetime value.

Supports credit risk and fraud prevention strategy through portfolio, customer, and operational data analysis. Develops reporting, dashboards, KPI monitoring, segmentation, and analytical tools; evaluates adjudication strategy performance; assists with testing and validation of decisioning changes; and produces ad hoc analysis, forecasts, business cases, and management presentations. Collaborates with Credit Risk, Fraud, AML, Product, Marketing, and Operations teams to generate insights and improve risk management processes.

Manages complex delinquent and problem commercial mortgages, including underwriting, credit analysis, collateral valuation, workout strategies, legal remedies, risk monitoring, reporting, and stakeholder negotiations. Supports default management, portfolio oversight, property recovery, regulatory reporting, and operational improvement initiatives. Requires commercial mortgage expertise, understanding of foreclosure and enforcement processes, strong analytical and negotiation skills, Microsoft Office proficiency, and willingness to travel within the provinces.

Coordinates commercial equipment credit applications, broker communications, credit and registry searches, lease documentation, funding packages, vendor approvals, and compliance audits. Reviews preliminary credit risks, supports quality assurance and special projects, prepares Excel models, analyzes data, tests programs, and presents findings. Requires strong organization, accuracy, communication, Microsoft Office proficiency, and the ability to manage deadlines in a hybrid banking environment.

Leads EQ Bank’s enterprise Change Enablement practice, establishing methods, governance, prioritization, readiness standards, adoption measurement, and executive reporting. The role coordinates change across AI, integration, convergence, and operating-model transformations; assesses impacts and resistance; enables leaders; manages change saturation, sequencing, contractors, and budget; and connects adoption to value realization. It requires influencing senior stakeholders, building scalable playbooks, interpreting readiness and adoption data, and ensuring sustainable employee behavior change in a regulated financial-services environment.

Develops and manages an always-on reverse mortgage content strategy across broker and direct-to-consumer channels. Leads editorial planning, writing, multimedia production, lifecycle and nurture content, funnel optimization, compliance reviews, competitive intelligence, and performance reporting. Translates complex financial concepts into clear, trustworthy content for homeowners, adult children, brokers, and other stakeholders while coordinating cross-functional teams and external production partners.

Leads enterprise financial planning, forecasting, performance analysis, management reporting, capital forecasting, stress testing, and resource allocation for a regulated Canadian bank. Oversees the FP&A Centre of Excellence, establishes planning and reporting governance, develops executive and Board-ready financial narratives, improves data and modeling processes, and partners with Finance, Treasury, Risk, Strategy, and business leaders. Builds team capability, strengthens controls, and provides decision-useful insight on performance, risks, opportunities, and capital allocation.

Lead EQ Bank’s internal creative agency and set the vision, quality bar, and operating model for brand, product marketing, editorial, social, owned media, presentations, and internal communications. Direct concept development, art direction, copy, design, creative reviews, stakeholder presentations, vendor decisions, and agency partnerships. Build scalable creative systems, improve workflows, coach teams, and ensure distinctive, accessible, compliant work supports business and brand priorities.

Lead the design, development, integration, and support of ServiceNow applications, workflows, modules, catalog items, and platform features. Own solutions from requirements through deployment, enforce development best practices, conduct code reviews, troubleshoot production issues, and support releases and upgrades. Mentor junior engineers and administrators, collaborate with stakeholders and vendors, and contribute to Service Mapping, CMDB, and CSDM initiatives while improving platform reliability and maintainability.

Supports commercial portfolio management by coordinating annual review documentation, maintaining review and site inspection pipelines, reviewing submitted information, escalating issues, and assisting with renewal administration. Communicates with clients, brokers, lending partners, account managers, and internal teams while managing deadlines, reporting, workflow, and special projects. The role is hybrid in Toronto and requires submission of a transcript and resume.

Manage enterprise cloud platforms centered on Kubernetes and Docker, including deployments, production support, monitoring, disaster recovery, security compliance, networking, storage, and automation. Develop CI/CD and infrastructure-as-code solutions, maintain documentation and administrator accounts, troubleshoot incidents, coordinate with development and support teams, and research new technologies. The role requires enterprise IT, cloud, DevOps, observability, scripting, service mesh, and container-management experience in a hybrid Toronto-based environment.

Manages major incidents, problems, and changes across banking technology services. Responsibilities include assessing incident severity, coordinating restoration efforts, leading command centers and escalations, communicating with technical teams and executives, performing root cause analysis, managing problem resolution, facilitating CAB meetings, maintaining change controls, monitoring SLAs and service metrics, and improving procedures, monitoring, and service resilience.

Manage Technology Workplace Services operations and a team of ~10 technologists, overseeing end-user support, incident and major-incident management, ITIL4 process adoption, asset lifecycle and laptop refresh, SLAs/KPIs/reporting, endpoint security and compliance, service improvement, and support for company events and executive white-glove needs.

Supports payroll and expense journal entries, reconciliations, vendor payments, month-end accounting, intercompany transactions, variance analysis, and reporting for PC Bank and PC Insurance. Coordinates with payroll, treasury, finance teams, and vendors while contributing to accounting automation and process improvement initiatives.