Quality Engineer II

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Toronto, ON
Hybrid
Fintech • Payments • Financial Services
The Role
Join a Challenger

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.

Our company continues to grow, and today we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 

Equitable Interview Process

As we continue to scale our team, candidates selected for our comprehensive interview process may be considered for a different level — either higher or lower — based on their interview performance. This equitable hiring approach allows us to ensure that talented individuals from a variety of industries are set up for long-term success within EQB’s dynamic, growing environment. Our goal is to support candidates in building lasting careers, rather than relying solely on perceived experience. The hiring committee will thoughtfully assess each candidate’s skills and potential, and adjust the level of the role as needed to create the best possible fit.

Purpose of Job 
 
As a Quality Engineer II, you will play a key role in ensuring the quality of our software products by designing, developing, and executing test strategies and automation frameworks. You will work closely with Lead Quality Engineer, developers, product managers, and other stakeholders to advocate for quality best practices, shift-left testing, and continuous improvement in the development lifecycle.

Accountability 
 
The incumbent works under the direction of Quality Engineering Manager and Team Leads. Provide regular and frequent updates to the Team Leads and the project team at the appropriate level of detail to ensure that progress is measured, and any issues are known, discussed, and resolved. The incumbent will escalate all potential testing delays avoiding late or missed project timelines.  

Main Activities:

  • Design, develop, and maintain automated test frameworks and test cases for web, mobile, and API testing. 
  • Collaborate with developers to implement shift-left testing strategies, ensuring early defect detection and prevention. 
  • Execute and maintain functional and regression automated testing as part of the CI/CD pipeline. 
  • Drive test strategy discussions and contribute to test plan creation to ensure comprehensive test coverage. 
  • Identify, document, and track defects, working closely with development teams for timely resolution. 
  • Develop and maintain quality metrics, reporting on test coverage, defect trends, and automation effectiveness. 
  • Advocate for continuous improvement in test processes, tools, and techniques to enhance software quality. 
  • Participate in release readiness reviews, ensuring the stability and reliability of production deployments. 
  • Timely escalation of quality related issues to the QE manager. 
  • Participate in the continuous improvement of test documentation, processes, and test tools. 
  • Follow prescribed change control procedures, making sure all changes are properly documented, approved, and communicated. 
  • Support UAT activities with business units as required. 

Qualifications and Skill Set:

  • Minimum of 5 years’ experience in Software Quality Engineering 
  • Minimum of 2 years' experience with UI & API Automation 
  • University Degree in Computer Science, Engineering or related technical degree or equivalent experience is required 
  • Understanding of Microservice Architecture 
  • UI and API Automation framework such as Selenium Webdriver and BDD –Cucumber, Postman/JavaScript, REST Assured 
  • Mobile Automation framework such as Appium 
  • Understanding of Java, JavaScript and the ability to write code from scratch  
  • Engineering practices such as DevOps tools and process (Azure DevOps/GitHub), Source code and version management (GIT), service virtualization (eg: Parasoft/Smartbear/IBM Rational Tester), API Log analysis and monitoring tools (eg: Kibana/Splunk). 
  • Experience writing SQL statements and database testing skills 
  • Experience working on Integration testing and Releases 
  • Strong skills in using JIRA + Confluence + Zephyr 
  • Understanding of software Quality Engineering methodologies, tools and processes is required  
  • Thorough understanding of SDLC and its best practices for both Waterfall (phased testing) and Agile models (in-sprint testing) 
  • Good understanding of Scrum/Agile software development process 

Job Complexities / Thinking Challenges

  • The ideal candidate will need to demonstrate:
  • High level of analytical skills and detail oriented
  • Intent listener and excellent communicator
  • Strong organizational skills
  • Ability to work independently and in undefined situations
  • Excellent interpersonal skills with the ability to develop relationships
  • Ability to interact effectively with a diverse group including executives, managers, vendors, subject matter experts and project managers
  • Ability to prioritize assignments when dealing with competing priorities

#LI-Hybrid

What we offer [For full-time permanent roles]
 
💰 Competitive discretionary bonus 
✨ Market leading RRSP match program
🩺  Medical, dental, vision, life, and disability benefits
📝  Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy and personal days 
🖥  Virtual events to connect with your fellow colleagues
🎓  Annual professional development allowance and a comprehensive Career Development program
💛  A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.
  
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well. 

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
 
We can’t wait to get to know you! 

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The Company
Toronto, Ontario
1,529 Employees
Year Founded: 1970

What We Do

MakeBank on everyday banking: Earn high interest on every dollar Say no to fees No minimum balances Powered by Equitable Bank, a Schedule I Canadian Bank EQB Inc. (formerly Equitable Group Inc.) trades on the Toronto Stock Exchange (TSX: EQB and EQB.PR.C), directly serves over 607,000 Canadians through its wholly owned subsidiary Equitable Bank, Canada's Challenger Bank™, and serves over 200 Canadian credit unions that serve over 6 million of their members with products and services. Equitable Bank has grown to become Canada's 7th largest independent Schedule I bank with over a $119 billion in assets under management and assets under administration, and a clear mandate to drive real change in Canadian banking to enrich people's lives. At Equitable Bank, we are as invested in our employees as we are in our business. That’s why we are consistently recognized as one of Canada's Top Employers – a rating that comes from our 1,800 employees. Equitable Bank’s inclusive, welcoming, and pride-inducing workplace earned it the honour of being recognized as one of the top 50 organizations on the 2023 list of Canada’s Best Workplaces™. Founded over 50 years ago, Equitable Bank provides diversified personal and commercial banking, and through its EQ Bank platform (eqbank.ca), which has been named #1 Bank in Canada for three consecutive years on the Forbes World's Best Banks list for 2021, 2022, and 2023. Equitable Bank website: www.equitablebank.ca EQ Bank website: www.eqbank.ca Specialties Lending, Mortgages, Residential Lending, Commercial Lending, Reverse mortgages, Insurance lending, Equipment leasing , Credit Union, Trust, and Funds Management

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