Jobs at Encora

Lead and mentor a Python development team to design, develop, test, and deliver scalable cloud features. Participate in requirements, design, code reviews, technical discussions with customers, and follow Agile processes to ensure high-quality delivery.

Design, build, and maintain cloud-native data platforms and AI-powered applications. Develop end-to-end data pipelines (Databricks, Spark, DBT), productionize LLM/AI solutions, implement APIs and scalable backend services, and ensure data quality, governance, and observability while collaborating with cross-functional teams.

Senior Salesforce developer to own full SDLC on Salesforce: requirements, design, Apex/Visualforce/Lightning development, SOQL queries, integrations, migrations, test automation, deployments, incident management, and customer/stakeholder collaboration in agile teams.

Design, develop, and optimize high-performance backend services for payment processing and transaction switching. Integrate with card schemes (Visa, Mastercard, Amex, UPI), support Base24-eps migrations on Linux/Cloud, ensure PCI-DSS compliance, perform troubleshooting and performance tuning, document architectures, and collaborate with QA, frontend, banks, vendors, and payment partners.

Design, build, test, deploy and maintain enterprise integrations using the Boomi platform. Create reusable mappings, connectors and APIs, troubleshoot production issues, collaborate with stakeholders, follow security and governance, and produce operational documentation.

Design, develop, and deliver scalable software and cloud-native infrastructure. Manage cloud environments, implement CI/CD pipelines, and build web applications using Java/Spring and TypeScript/React. Collaborate with product and business stakeholders, perform debugging and root-cause analysis, and run quick POCs to validate ideas. Ensure robust, secure, and performant system architectures using Kubernetes, OPA, and messaging systems like Kafka.

Manage change requests, budgets, and stakeholder coordination for Innovation Group resources. Capture requirements, liaise with analysts for effort estimates, review cost quotations, prepare governance presentations and value realisation reports. Provide departmental admin support including onboarding/offboarding, meeting coordination, decks, dashboards, and training arrangements.

Own and support the analytics platform operational layer, ensuring reliability and performance of data pipelines. Maintain and optimize Airflow DAGs, dbt CI/CD, and Snowflake workloads. Manage on-call incident triage, root cause analysis, and production support. Implement data quality frameworks, platform governance, and collaborate with analytics engineering teams on platform-impacting changes.

Maintain SRE practices to keep applications running 24x7. Build and maintain CI/CD pipelines, Helm charts, and Kubernetes deployments. Create alerting and automated remediation workflows, resolve incidents, and ensure high-quality deliverables while staying current with emerging technologies.

Manage end-to-end resource deployment, align workforce availability with project demand, maintain allocation and bench status, monitor demand pipelines, collaborate with delivery, TA, and finance, ensure governance, produce reports and dashboards, and support continuous improvement of workforce management practices.

Lead and govern large-scale cloud, infrastructure, DevOps, and SRE programs. Manage dependencies, risks, milestones, financials, KPIs, and executive reporting. Coordinate offshore/onshore teams, partner with engineering, security, and business stakeholders to drive cloud transformation, reliability improvements, automation, and observability.

Design, build, deploy, monitor, and maintain backend services and reusable APIs using Node.js. Participate in architecture design, code reviews, production deployments, and collaborate with frontend and SRE teams. Apply TDD, OOP/FP, CI/CD practices. Contribute to documentation, team building, and recruitment.

Lead end-to-end QA for customer experience changes across Zendesk, ADA, hotline and AI/RPA platforms. Translate requirements into test plans, execute functional/regression/integration/UAT, manage defects and risks, assess release readiness, support post-deployment validation and continuous QA improvements to minimize customer impact and ensure production stability.

Design, develop, and maintain secure, scalable AI-powered backend platforms on AWS. Architect and implement backend services, ensure code quality via testing and reviews, provide production support, mentor engineers, and drive architecture and engineering best practices across the SDLC.

Design, develop, and execute automated tests using Tricentis TOSCA for functional, regression, API, and end-to-end testing. Build reusable TOSCA components, manage test data, run test execution, perform defect analysis and root-cause investigations, and integrate automation suites with CI/CD pipelines. Mexico payments domain knowledge desirable.

Lead test strategy, planning, execution, and governance for complex payments transformation programs. Manage SIT, E2E, UAT, and production validation. Drive test automation adoption, track quality metrics, report to executives, and lead distributed QA teams. Ensure Mexico payments domain compliance and mentor teams to improve testing practices.

Lead performance testing and engineering for UI and API systems using JMeter/LoadRunner. Design workload models, test plans, and distributed test infrastructure; run load, stress, endurance, spike, and volume tests. Monitor with APM/tools (Dynatrace, AppDynamics, Grafana, NewRelic, CloudWatch), analyze bottlenecks, tune JVM and systems, collaborate with Dev/Infra, support CI/CD and Agile, run PoCs, and present findings to stakeholders.

Test CICS online screens, batch jobs, and Mainframe workflows; create/execute/monitor JCL; maintain VSAM/flat files test data; debug using Mainframe tools and logs; collaborate to resolve defects. TOSCA automation experience and knowledge of Mexico payments (SPEI, settlement, message validation) are desired.

Lead and execute chaos engineering lifecycle: plan, design, automate and report resilience and high-availability tests. Schedule and run recovery experiments, analyze architectures for failure points, automate experiments with chaos tools, troubleshoot CI/CD failures, and collaborate with business, architecture, and development teams to improve system resiliency.

Support and enable server and application connectivity within a Cisco ACI fabric. Troubleshoot connectivity issues, validate ACI policies, server network configurations, routing and firewall rules, and assist with infrastructure changes involving application and server network segments in a data center environment.