Jobs at Encora

Supports system migration and modernization initiatives, configures platform solutions, develops Bash automation scripts, manages GitHub source control, performs testing and QA, analyzes system data, documents technical processes, and collaborates with engineering, operations, and business teams.

Release Engineer responsible for managing biweekly production releases, developing self-service deployment tools, automating release and compliance processes, troubleshooting builds and deployments, and supporting migration to AWS. The role collaborates with software engineering, DevOps, QA, automation, and program teams while improving release quality, scalability, and delivery speed.

Embedded product data scientist supporting a home improvement lending product. Responsibilities include product analytics, A/B and quasi-experimental testing, metrics and instrumentation design, SQL/dbt data modeling, statistical and machine learning models, funnel and risk analysis, AI-assisted analytics, and communicating actionable recommendations to product and engineering stakeholders.

Design and build scalable cloud-native SaaS platforms using microservices, AI agents, Graph-RAG, high-performance APIs, and modern data architectures. Own solution architecture across infrastructure, deployment, databases, and data pipelines while guiding engineering teams and influencing product, sales, and customer stakeholders. Implement reliable AI safeguards, documentation, testing, and DevOps practices. The role is remote in Brazil and requires advanced English communication.

Develop high-performance cloud and container technologies primarily with Python. Build reliable solutions, write unit tests, troubleshoot testing and integration issues, and participate in agile development. Collaborate on containerization, virtualization, networking, and fault-tolerant orchestration platforms supporting private cloud, 5G, and distributed edge deployments. Administer Kubernetes clusters and use Docker, Helm, Git, GitLab, and Jira across remote teams.

Develop and maintain automated tests for telecom and embedded platforms using Python and Robot Framework. Validate SIP signaling and voice protocols, analyze network traffic with Wireshark, execute functional and integration testing, investigate failures, identify defects, and support root cause analysis. Create test cases, test plans, and automation scripts while collaborating with development and QA teams across Brazil and the United States.

Assess private cloud platform performance by defining KPIs, evaluating system limits, executing load and scalability experiments, and tracking regressions across releases. Develop Python automation, test workloads, performance measurement pipelines, and reporting tools. Analyze metrics, logs, traces, and resource utilization across distributed Linux systems, troubleshoot anomalies, and provide insights for architecture, capacity planning, and release readiness. Support a highly available private cloud platform for 5G and edge computing.

Design, build, and maintain production-grade DBT data models and governed data domains on Azure Databricks. Develop scalable Delta Lake solutions using Unity Catalog and Medallion Architecture, implement data quality frameworks, and manage Terraform infrastructure. Collaborate through Git, pull requests, code reviews, and CI/CD workflows, leveraging AI-assisted development tools. Curate semantic data assets for self-service analytics, support modernization initiatives, establish engineering standards, and partner with stakeholders to deliver reliable data products.

Lead a data engineering squad delivering strategic, low-latency data products on Azure. Responsibilities include designing data architectures, building Python REST APIs and Databricks/dbt pipelines, implementing Terraform infrastructure, ensuring data quality and observability, driving CI/CD, resolving production issues, and mentoring engineers. The role requires hands-on technical leadership, advanced data modeling and SQL expertise, and collaboration with business and technical stakeholders.

Design and guide enterprise-scale, cloud-native solutions leveraging software engineering and AI. Provide technical leadership across SDLC, design mobile/cloud apps, integrate via APIs and data services, implement CI/CD and release/configuration practices, and architect end-to-end ML pipelines for cloud and edge deployment while aligning solutions with business objectives.

Design, develop, and test EDI inbound/outbound maps per client specifications; create test data, perform unit testing, troubleshoot translation logs, and coordinate with EDI analysts and stakeholders.

The DB2 DBA is responsible for optimizing SQL queries, assisting in database design, troubleshooting issues, supporting database changes, monitoring performance, and guiding application developers on best practices.

Maintain, deploy, and administer Red Hat OpenShift clusters; manage Kubernetes workloads, networking, storage, and lifecycle; monitor platform health; troubleshoot container/Kubernetes issues; automate deployments with Ansible/Terraform; support CI/CD pipelines; implement security, patching, backup, and disaster recovery; collaborate with infrastructure, cloud, and app teams to deliver scalable container solutions.

Define enterprise and technology strategies, design target-state architectures and transformation roadmaps, evaluate current tech landscape, support cloud adoption and modernization, lead architecture governance, and collaborate with stakeholders to align business and IT goals while identifying risks and optimization opportunities.

Provide Tier-3 enterprise network support for multi-vendor environments (Cisco, Juniper, Palo Alto, Fortinet). Troubleshoot routing/switching/wireless/firewalls, perform configuration changes, monitoring, OS upgrades/patching, certificate management, security hardening, vendor coordination, inventory and EoL tracking. Maintain SLAs, update ticketing systems, and support 24x5 onsite shifts with 24x7 standby for critical incidents.

Deploy, configure, and manage VMware Tanzu Kubernetes environments and administer clusters, networking, storage, and namespaces. Automate platform deployment with IaC, monitor platform health and capacity, troubleshoot container and platform issues, and support CI/CD pipelines. Implement platform security, backup, patching, and disaster recovery best practices while collaborating with DevOps and application teams.

Develop, debug, test, and support cloud-based applications. Design, implement, and consume RESTful APIs, build elegant user interfaces, perform unit/integration/system testing, conduct in-depth peer code reviews, take ownership of components, and collaborate with the development team.

Design, build, modify, test, and maintain software systems and e-commerce content for desktop and mobile. Perform coding, unit testing, validation, debugging, integration, and application support. Collaborate across teams, run Scrum ceremonies, provide status reports, perform code reviews and oversee team members. Integrate responsive web pages and email templates. Telecommuting permitted; up to 10% travel within the USA.

Lead QA Automation efforts: design, develop, and maintain automated tests and frameworks for web/mobile, execute functional/regression/integration/end-to-end and API tests, validate data via SQL, manage test plans/cases, track defects in JIRA/Azure DevOps, integrate with CI/CD, and collaborate with Agile teams to ensure high-quality releases.

Design, develop, and maintain Ansible playbooks, roles, and automation workflows to provision, configure, patch, and deploy servers across Linux and Windows. Integrate Ansible with CI/CD and version control, troubleshoot automation failures, collaborate with DevOps/Cloud teams, and maintain documentation and compliance.