ServiceNow Consultant
Important Information
Location: Makati City
Experience: 7 years relevant experience
Job Mode: Contract
Work Mode: Work From Home / Hybrid
Job Summary
As a Senior ServiceNow Consultant, you will play a crucial role in supporting the development and deployment of applications.
Responsibilities and Duties
- Conduct analysis, design, and programming tasks while providing system support tailored to project requirements.
- Innovate and improve development processes, explore new technologies, and provide viable solutions for enhancement.
- Collaboratively review and refine test plans and address product defects to ensure optimal functionality of developed components.
- Participate in the seamless implementation of products or developed components to meet project specifications.
- Communicate effectively with clients through meetings, emails, and video calls to provide updates and address inquiries concerning system development.
- Assess and evaluate client-requested changes not initially considered, estimating the required time, cost, and potential impact on the work plan.
- Report any deviations and issues arising during development that might impact the company, client, or team, and propose remedial actions.
- Engage in peer reviews to assess code quality, receiving and implementing feedback for improvement.
Qualifications and Skills
- Bachelor’s degree in Computer Science, Software Engineering, or a related discipline.
- Be proficient in using relevant tool suites and possess a robust understanding of comprehensive software development practices.
- Exhibit excellent communication and interpersonal skills, fostering effective collaboration and information exchange.
- Have hands-on experience managing various stages of the software development lifecycle.
- Possess experience in client-facing roles, demonstrating the ability to address and manage client and business partner needs effectively.
- Have a solid grasp of core computer science concepts, coupled with excellent coding abilities, ensuring the delivery of efficient and effective software solutions.
Role-specific Requirements
- Technologies: Javascript, HTML, CSS, ServiceNow Modules
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
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What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
