Jobs at EML Group

Manage workers compensation and personal injury claims by assisting workers and employers with claim processes, case-managing return-to-work plans, handling telephone enquiries, coordinating with injury management specialists, and maintaining accurate records to achieve timely, sustainable recovery outcomes.

The Mobile Case Manager will assist injured workers in their return-to-work journey through face-to-face claims management and stakeholder support, requiring travel across the region for community visits and consultations.

As a Business Analyst, you will lead analysis activities, support Agile processes, produce business requirements, and recommend technological solutions to improve outcomes.

Manage end-to-end workers compensation claims, including disability management, coaching team members, and liaising with stakeholders to achieve optimum outcomes.

The Legal Specialist manages litigation for workers' compensation claims, providing legal advice and compliance guidance while ensuring performance targets are met.

The Fast Track Case Manager will manage workers compensation claims, support customers in their recovery, and maintain stakeholder relationships while ensuring documentation is accurate and timely.

Provide legal advice and litigation management for workers' compensation and personal injury claims, manage WID/WPI matters, liaise with external panel firms, represent EML in proceedings, monitor case law, and support self-insured claims teams through legal project work.

Support Case Management teams by providing technical guidance on the NSW CTP scheme, improving claims management strategies, and coaching team members on liability and negligence decisions.

Manage a portfolio of physical and psychological injury claims, build empathetic relationships with injured workers and stakeholders, design personalised recovery and return-to-work plans, and coordinate rehabilitation and treatment to support timely recovery.

Provide specialist return-to-work (RTW) support and strategic claims advice to claims teams. Coach case managers, coordinate with occupational rehabilitation providers, manage complex claims strategy, engage external stakeholders, and review claims practices to drive safe, sustainable RTW outcomes in line with Victorian workers compensation law.

Serve as first point of contact for visitors and staff, manage front-of-house and meeting rooms, support national switchboard during high call volume, build stakeholder relationships, and maintain a tidy, professional reception area.

Provide advanced second-level technical support for hardware, software, network, and application issues, manage user accounts and software deployment, and assist with user onboarding and mentoring.

Use open-source intelligence tools to screen and gather public data for workers' compensation and personal injury claims, analyse findings, produce clear reports with recommendations, ensure accuracy and compliance with claim certifications and SIRA standards, liaise with stakeholders, and manage related administrative tasks.

The Mobile Case Manager will provide face-to-face claims management and support workers in their return-to-work journey, ensuring compliance with NSW legislation.

The Senior Case Manager will manage end-to-end workers compensation claims, provide support, liaise with stakeholders, and coach team members in a self-insured environment.

The Mobile Case Manager provides face-to-face claims management, assisting injured workers in their recovery and return to work, while traveling to various locations for consultations and support.

Provide in-house legal and paralegal support for workers' compensation and Work Injury Damages (WID) claims, manage statutory litigation through the Personal Injury Commission, coordinate with external legal providers, prepare legal documentation, attend proceedings as EML's representative, contribute to strategic portfolio reviews, and keep abreast of case law and legislative changes.

The Technical Specialist provides guidance and training related to the SRC Act, supports case management, and optimizes recovery outcomes for employees.

The Case Manager supports injured workers in their return to work by coordinating treatment plans and engaging with stakeholders to improve recovery outcomes.

As a Case Manager, you will manage workers compensation claims, providing support and service to injured workers, employers, and health practitioners, ensuring timely and effective case management.