EML Group
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As a Technical Support Specialist, you will provide support for claims operations, identify continuous improvement opportunities, enhance quality through coaching, and ensure accurate reporting related to contractual measures. You'll work collaboratively to improve business outcomes and support teams in navigating workers compensation claims.
The Mobile Case Manager will provide personalized face-to-face support to workers recovering from injuries, assist with claims management, and ensure a timely return to work. This role involves conducting community visits and advising stakeholders on workers compensation matters. The candidate must possess solid case management experience and be knowledgeable in NSW workers compensation legislation.
As a Technical Specialist at EML, you will coach Case Managers and provide strategic guidance in workers' compensation, ensure compliance with policies, and identify areas for operational improvement. You will also provide training and feedback to enhance decision-making processes within the claims teams.
This role involves delivering personalized face-to-face assistance to workers and employers, providing workers compensation advice and conducting community visits to ensure optimal recovery and return to work. Mobile Case Managers will manage their own schedules while working primarily in the field and some days from home, focusing on a specific police portfolio.
The Recovery Pathways Specialist at EML will support workers and employers with psychological injury claims by mediating workplace conflicts, facilitating access to treatment, and developing early intervention plans. The role involves collaboration with case managers and stakeholders through various communication methods to ensure timely recovery and return to work.
As a Recovery Pathways Specialist, you will assist workers and employers with psychological injury claims by facilitating workplace conflict resolution, coordinating early access to treatment, and supporting sustainable return-to-work outcomes. You will work closely with case managers and stakeholders to develop and implement intervention plans.
The role involves mentoring, providing troubleshooting support, designing and managing network infrastructure, and ensuring best practices in platform management. The engineer will work on various projects and BAU tasks while improving the IT Disaster Recovery Plan and evaluating new technologies.
As a Case Manager at EML, you will manage mental health and physical claims, ensuring effective communication and support for injured workers, and collaborating with various stakeholders to implement strategies for recovery and return to work.
As a Trainee Case Manager, you will assist in managing a portfolio of workers compensation claims, providing support to injured workers, employers, and healthcare providers. The role focuses on delivering high-quality customer service and ensuring a smooth return-to-work process for claimants. You will be part of a collaborative team dedicated to making a positive impact in people's lives.
The Case Manager at EML will manage claims related to superannuation funds, distribute death benefits, and handle disablement claims such as Total and Permanent Disability. Responsibilities include implementing claims management strategies, ensuring compliance with regulations, providing empathetic support to members, and collaborating with internal teams to facilitate effective claims processing.
As a Mental Injury Specialist, you will work to improve outcomes for workers with mental injuries, collaborating with various stakeholders to enhance recovery and return-to-work strategies. You will analyze trends, inform reporting, and coach staff on mental health recovery needs.
The Legal Leader will oversee EML's Corporate Nominal Insurer claims teams, managing litigated matters and supporting the Dispute Resolution Officers. Responsibilities include providing legal advice, attending legal proceedings, and driving litigation strategies to optimize outcomes in workers' compensation claims.
The Fast Track Case Manager is responsible for initializing workers compensation claims, providing customer service, analyzing claims, managing liability decisions, and ensuring timely documentation according to company policies. This role aims to support clients during their return-to-work journey while maintaining compliance with industry standards.
As a Technical Specialist at EML, you'll improve business outcomes by providing technical support to claims teams, supporting quality and outcome measures, and identifying continuous improvement opportunities. You'll coach teams, enhance quality of decisions related to claims, and ensure compliance with contractual measures.
As a Case Manager at EML, you will support individuals through their recovery journey by managing a portfolio of physical and psychological claims. This includes determining claim liability, liaising with various stakeholders, and implementing effective return-to-work strategies. Your role will involve preparing strategies, managing rehabilitation providers, and ensuring timely reviews of entitlements and payments.
The Case Manager will manage a portfolio of workers' compensation claims, providing support and empathetic service to injured workers and their employers. Responsibilities include case management, delivering customer experiences, conducting claims reviews, and collaborating with stakeholders. This role requires adherence to compliance guidelines while ensuring a high level of service.