Jobs at EML Group

As a Technical Specialist, you will provide technical support regarding Victorian workers compensation claims, coach team members, and ensure compliance with legislative guidelines while enhancing overall claims management practices.

Manage workers compensation and personal injury claims by assisting workers and employers with claim processes, case-managing return-to-work plans, handling telephone enquiries, coordinating with injury management specialists, and maintaining accurate records to achieve timely, sustainable recovery outcomes.

Lead and manage a marketing and communications team to develop and execute integrated strategies, campaigns, content, digital and print initiatives. Drive brand positioning, optimise channels using analytics and automation, oversee budget/KPIs, and improve marketing operations via CRM and analytics tools.

Provide legal support for workers compensation and personal injury claims, managing Work Injury Damages and statutory litigation, partnering with external counsel, advising claims teams on legislation and case law, contributing to portfolio reviews and legal projects, and representing the employer in proceedings.

Manage end-to-end workers compensation claims, including disability management, coaching team members, and liaising with stakeholders to achieve optimum outcomes.

Manage a portfolio of workers' compensation claims, liaising with injured workers, employers, medical practitioners and rehabilitation providers. Develop strategic, tailored return-to-work plans with internal specialists, support individuals through recovery for both physical and psychological injuries, and apply clinical knowledge to achieve safe, timely outcomes while maintaining high service, communication, and case documentation standards.

Manage a portfolio of Victorian workers compensation claims end-to-end, providing empathetic, customer-focused service, conducting case reviews and meetings, ensuring legislative compliance, and supporting injured workers' recovery and return-to-work outcomes.

Use open-source intelligence tools to screen and gather public data for workers' compensation and personal injury claims, analyse findings, produce clear reports with recommendations, ensure accuracy and compliance with claim certifications and SIRA standards, liaise with stakeholders, and manage related administrative tasks.

Provide advanced second-level technical support for hardware, software, network, and application issues, manage user accounts and software deployment, and assist with user onboarding and mentoring.

Manage a portfolio of workers compensation claims, liaising with injured workers and their employers to assist in their return to work journey. Develop strategic plans in collaboration with specialists, ensuring a supportive and effective resolution process.

Manage superannuation and life insurance claims including TPD, IP, terminal illness and death benefits. Ensure legislative and fund-rule compliance, communicate compassionately with members and beneficiaries, collaborate with internal teams, and implement claims management strategies to achieve optimal member outcomes.

The Legal Specialist manages litigation for workers' compensation claims, providing legal advice and compliance guidance while ensuring performance targets are met.

The Mobile Case Manager will provide face-to-face claims management and support workers in their return-to-work journey, ensuring compliance with NSW legislation.

The Senior Case Manager will manage end-to-end workers compensation claims, provide support, liaise with stakeholders, and coach team members in a self-insured environment.

As a Case Manager in Training, you will manage workers' compensation claims, provide support to injured workers, and ensure compliance with legislation, offering empathetic service while navigating complex situations.

The Technical Specialist provides guidance and training related to the SRC Act, supports case management, and optimizes recovery outcomes for employees.

Provide face-to-face case management for injured workers across the Coffs Harbour region, facilitating recovery and return-to-work through stakeholder consultations, community and workplace visits, and workers' compensation guidance. Conduct ~8 visits weekly, liaise with providers and employers, and manage claims per NSW legislation.

Provide early, personalised face-to-face workers' compensation case management across specified Sydney regions. Conduct approximately eight community or site visits weekly, liaise with employers, providers and return-to-work specialists, deliver recovery and return-to-work plans, and support stakeholders to achieve optimal outcomes. Role requires regular regional travel and stakeholder consultation.

The Case Manager supports injured workers in their return to work by coordinating treatment plans and engaging with stakeholders to improve recovery outcomes.

The Mobile Case Manager will provide face-to-face claims management for workers compensation, assisting in recovery and return to work. Responsibilities include delivering advice, conducting community visits, and collaborating with stakeholders to optimize recovery outcomes.