Jobs at Direct Supply

Manage Aptura and Capital projects ($15K–$1M) from kickoff to close: pricing, quoting, procurement, order coordination, change management, shipment tracking, customer communication, and project closeout while collaborating with sales, designers, vendors, and cross-functional teams to meet scope, timeline, budget, and profitability goals.

Leads the design, development, and scaling of AI-enhanced applications, APIs, microservices, and automation frameworks. Integrates LLMs, generative AI, computer vision, chatbots, agentic workflows, and autonomous systems into production products. Establishes AI-first engineering practices, optimizes model costs and performance, implements observability, and mentors engineers. The role also influences architecture, technical strategy, business trade-offs, and adoption of AI-powered development tools in an agile environment.

Own and grow a defined territory of Senior Living customers via proactive inside sales: drive recurring supply sales and capital equipment projects, maintain high outbound activity, use AI-enabled tools and analytics, collaborate cross-functionally, and develop strategic growth plans to meet revenue and margin targets.

Prospect and convert underdeveloped Senior Living accounts into customers using data-driven outreach and digital sales tools. Build relationships with decision makers, close new business, coordinate internal teams to meet customer needs, and transition new accounts to Account Management. Use predictive analytics and dashboards to inform territory growth strategies and support product, financing, safety, and compliance inquiries.

Lead supply chain analytics initiatives by developing reporting, dashboards, GPT/AI agents, and decision-support tools. Partner with leaders to translate large data sets into actionable recommendations, mentor analysts, drive process improvements, and present findings to senior leadership to improve performance and operational efficiency.

Deliver virtual product demonstrations, customer training, and customized enablement programs for TELS solutions. Design and maintain training materials, facilitator guides, job aids, digital learning resources, and Help Center content. Coordinate training logistics, monitor adoption and learning outcomes, report effectiveness metrics, and collaborate with Sales, Product, Implementation, Support, and Learning Experience Design teams. Apply instructional design, adult learning methods, emerging technologies, and AI tools to improve customer education and product adoption.

Provides Tier 3 technical support for a SaaS platform, investigates complex customer issues, and partners with Engineering on defects. Coordinates customer implementations and integrations involving APIs, SFTP, SSO, configuration, and launch readiness. Supports product launches, documentation, reporting, and advanced platform configuration. Uses SQL, AI, and process analysis to improve operational efficiency while collaborating with Product, Engineering, Customer Success, Operations, vendors, and other partners.

Architect and manage Microsoft 365 and Entra ID platforms to secure and scale collaboration for 1,300+ users. Integrate AI tools (Copilot, ChatGPT), automate provisioning and access workflows with PowerShell, Power Automate, and Graph API, govern licensing and tenant architecture, and partner with Security and Data teams to advance Zero Trust and hybrid identity strategies.

Lead strategic customer engagement and experiential marketing for high-profile tradeshows, executive visits, and campus experiences. Partner with executives to design AI-enabled engagement strategies, evolve the Customer Meeting Center, measure impact on pipeline and brand, and drive cross-functional initiatives that strengthen customer relationships and business outcomes.

Lead the design and delivery of AI-driven systems, guiding architectural patterns and ensuring engineering best practices while mentoring other engineers.

Lead multiple engineering teams to deliver scalable, reliable software platforms. Oversee software development lifecycle, coach engineers, prioritize work, manage budgets, liaise with stakeholders and external customers, and drive process improvements, platform development, and operational automation.

Design and deliver scalable, cloud-native AI solutions and prototypes. Translate ambiguous customer problems into technical requirements, advise stakeholders, document architectural standards, mentor teams, and keep solutions maintainable and future-forward.

Develop and manage executive-level corporate relationships to drive incremental national account sales. Lead cross-functional selling teams, analyze territory opportunities, deliver C-suite presentations, implement corporate rollouts, and resolve customer quality/technical issues. Leverage GPO relationships and maintain accurate purchasing systems while meeting or exceeding sales targets.

Drive profitable growth in emerging healthcare markets by prospecting and expanding underpenetrated accounts, using CRM, data and AI insights to identify opportunities, coordinate cross-functional resources, sell supply and capital, and develop repeatable go-to-market strategies while maintaining territory and margin accountability.

Support the Category Manager with data-driven competitive analysis, SKU rationalization, pricing and assortment optimization, dashboarding, forecasting, and product recommendations. Collaborate with sales, marketing, and supply chain teams while leveraging AI-powered analytics to inform strategic decisions.

The Vice President of Engineering will lead engineering strategy and execution, develop high-performing teams, and drive AI-first product innovation at Direct Supply.

The Finance Business Partner Director will set strategic financial direction, advising executives, leading teams, and driving enterprise financial strategy to enhance growth and profitability.

Design, build, and deploy AI-powered data automation workflows to replace manual data quality and enrichment processes. Integrate third-party enrichment platforms, implement monitoring and governance, define quality metrics, and enable self-service automation across CRM, marketing, and sales data to improve accuracy and efficiency.

Coordinate customer bids and project fulfillment by defining scope, developing quotes, procuring equipment, managing service providers and timelines, communicating updates and change orders, resolving issues, delivering closeout documentation, and supporting continuous improvement and cross-functional collaboration.

Serve as senior talent and organizational advisor to business and technology leaders. Translate strategy into workforce, leadership, and organizational plans; lead workforce planning, org design, change initiatives, and talent programs; integrate people, AI, and technology to improve productivity and business outcomes; build leadership capability and measure outcomes using workforce insights and business data.