Jobs at Cross River

Drive AI adoption and strategic initiatives across the bank, including international expansion, partnerships, and change management. Identify and validate AI use cases, coordinate with technical and business teams to deliver solutions, manage strategic workstreams, surface risks, and support corporate strategy. The role also develops executive narratives, tracks market and regulatory developments, and improves strategy-team processes through automation and systematization.

Supports banking operations by overseeing merchant activity, third-party agents, regulatory compliance, transaction processing, settlement, reconciliation, and incident response. Reviews risks and operational controls, monitors daily banking transactions, supports cross-functional teams, and manages ad hoc projects while ensuring adherence to federal and state laws, card brand rules, and bank policies.

Manage enterprise fintech banking clients, serving as the primary relationship contact, driving retention, growth, cross-sell, and strategic planning. Build senior-level client relationships, conduct business reviews, interpret market and client data, assess regulatory and risk considerations, coordinate internal issue resolution, support contract renewals, and ensure AML/BSA compliance. The role requires marketplace lending expertise, cross-functional collaboration, strong communication, and periodic client travel.

Represent Finance throughout new product development and launch. Document accounting, tax, liquidity, reconciliation, control, and reporting requirements; map product funds flows and journal entries; lead cross-functional integration calls; track dependencies, blockers, and action items; provide leadership reporting; and improve planning templates, workflows, and documentation. The role partners closely with Finance, Product, Technology, and Operations to ensure products integrate effectively into financial systems and processes.

Provide legal counsel on commercial transactions, including IT/SaaS, sponsorship, vendor, customer, licensing, and general contracts. Draft, review, and negotiate agreements; support due diligence and closing documents for investments and acquisitions; advise on AI-related transactions and legal-department AI implementation; and collaborate with compliance, technology, risk, operations, and business stakeholders.

Leads capital markets strategy for commercial lending portfolios, including loan sales, participations, securitizations, investor relationships, transaction structuring, hedging, market analysis, compliance, and cross-functional execution. Builds scalable distribution channels across commercial real estate, construction, healthcare, lender finance, and SBA lending while optimizing liquidity, pricing, and balance sheet efficiency.

Leads the FP&A organization and partners with the CFO, CEO, board, and business leaders on budgeting, forecasting, strategic planning, profitability, cash flow, M&A, and investment decisions. Builds high-performing finance business partner and analytics teams, improves planning processes, develops management reporting and performance monitoring, and advances FP&A technology through automation, predictive analytics, AI/ML, dashboards, and scenario-planning tools. Oversees talent development, vendor relationships, governance, and integration with enterprise analytics functions.

Lead product positioning, messaging, market strategy, and go-to-market execution for fintech infrastructure products spanning payments, cards, lending, deposits, compliance, and digital assets. Translate complex technical capabilities into compelling narratives for fintech operators, developers, executives, and sales teams. Synthesize market and competitive insights, develop launch strategies, align cross-functional stakeholders, and enable pipeline growth and brand differentiation.

Responsible for designing, implementing, and maintaining secure, scalable IT infrastructure across cloud and on-prem environments, ensuring reliability and compliance with financial regulations.

Handle complaint escalations from fintech partners: review and draft regulatory responses, investigate complaints, track cases and deadlines, perform call and quality reviews, collaborate with internal teams, identify root causes and corrective actions, and ensure regulatory compliance (FDIC, CFPB, state regulators).

Lead cross-functional projects from intake through launch and post-launch support. Maintain project plans, risk and issue trackers, and executive status updates. Coordinate stakeholders across business, operations, risk, compliance, legal, credit, and technology. Support operational workflows, SLA monitoring, process documentation, and enable automation and AI-assisted improvements to reduce manual effort and scale execution.

Lead and build a risk-aligned, automated IAM program across cloud, on-prem, and SaaS. Define IAM strategy and architecture, manage privileged access, implement lifecycle automation (JML), enforce RBAC/ABAC, deploy SSO/MFA, support PAM, and maintain controls for FFIEC, SOC 2, and PCI DSS compliance while partnering with engineering, compliance, and audit.

The QA Engineer II will develop test cases, build automation, and perform manual and automated testing for Online and Mobile Banking applications while collaborating with teams to ensure quality throughout the testing process.

As a Software Engineer II, you will develop scalable software modules, build backend systems using various technologies, and collaborate with teams to deliver AI-powered solutions.

Support annual budgeting, quarterly reforecasts, variance and KPI analysis, Board/investor reporting, client profitability, and ad-hoc scenario modeling to inform financial decisions across business units.

Manage end-to-end onboarding for multiple fintech clients, coordinating compliance (KYC/AML), technical integration (API/SFTP/sandbox), cross-functional teams, tracking timelines, escalating issues, and creating repeatable onboarding documentation and frameworks.

Design, develop, and deliver scalable backend systems and components using .NET 10 and C#. Build and maintain databases and messaging infrastructure (PostgreSQL/SQL Server, RabbitMQ), deploy with Docker and AWS, apply DDD and ORMs, triage/prioritize work, and contribute to distributed, event-driven architecture with emphasis on reliability and idempotency.

Lead design, implementation, and optimization of Workday Financials and HCM platforms. Architect integrations, ensure data governance and regulatory compliance (SOX/SOC/GDPR/FFIEC), oversee deployments and upgrades, provide platform support, training, and mentorship, and align Workday capabilities with Finance and HR business objectives in a regulated financial services environment.

Perform AML/CFT, OFAC, and customer due diligence for fintech and payments partnerships. Assess onboarding risks, advise on product controls, develop compliance program materials and training, coordinate exams/audits, and support fraud prevention and transaction monitoring efforts.

Design end-to-end UX for AI/LLM-powered financial products, build prototypes and design systems in Figma, collaborate with engineers, run user research and A/B tests, and create trust, explainability, and prompt-driven interaction patterns while ensuring regulatory alignment.