Fair Lending Manager, Special Projects

Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. 

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

The Bank is seeking an experienced professional to lead Fair Lending Planning, Reporting, and Special Projects, reporting to the Head of Fair Lending.  The position will support the team’s strategic direction by designing and implementing a multitude of program elements, including reporting, while planning and leading special projects as needed to advance CRB’s fair lending program.

Primary Duties and Responsibilities:

The Fair Lending Manager for Planning, Reporting, and Special Projects works independently and collaboratively, in conjunction with individuals and teams within Fair Lending, Compliance, other Risk disciplines, and the business, to plan and execute Fair Lending projects across all team disciplines. The incumbent will perform a wide range of duties, including the following:

• Plan and carry out special projects, reporting, and ad hoc requests, across all disciplines within the fair lending program (which can include Compliance Management Systems, Data collection and validation, Statistical Analytics, Governance) and in collaboration with the Head of Fair Lending, Compliance, Analytics, Data, Data Science, and colleagues and teams within CRB, to high standards of rigor and quality.  Reporting may require communicating highly technical concepts to broad audiences. 
• Provide leadership and day-to-day management support to the fair lending team across multiple workstreams.
• As needed, analyze current operational processes, identify improvements that will result in greater efficiencies, and with colleagues and stakeholders, implement improved processes.
• Synthesize and interpret relevant information related to the Bank’s Fair Lending Program for regulatory workstreams, or to provide recommendations, support decision-making, and drive strategy.
• Create processes for developing, managing, and submitting regular or ad hoc team deliverables.
• With Fair Lending leadership, provide and/or facilitate clear, concise, and effective Fair Lending reporting to senior management, executives, and governance bodies.
• Oversee the implementation, management, and maintenance of program documentation and repositories.
• Provide timely and effective ad hoc support to Fair Lending team leadership and potentially across any and all Fair Lending team workstreams.

Qualifications:

• 3+ years of experience leading and executing complex Fair Lending or consumer compliance workstreams, for a fintech bank preferred.
• Bachelor’s degree required.
• Experience using Excel, PowerPoint, Word, and report creation tools.
• Strong time management and oral and written communication skills.
• Experience in the financial service or banking sectors, preferably in fintech bank compliance, consumer or small business lending products, or consumer or small business credit risk management.
• Understanding of U.S. Fair Lending and Fair Banking-related laws and regulations, including, but not limited to, the Equal Credit Opportunity Act (ECOA/Reg B), Unfair, Deceptive and Abusive Act and Practices (UDAAP), and the Fair Housing Act (FHA).

Additional Requirements:

• Critical thinking and the ability to "connect the dots"; to synthesize information from various sources and multiple data points across multiple business units.
• Demonstrated problem-solving ability, flexibility and adaptability.
• Ability to operate successfully in a fast-paced environment.
• Ability to collaborate successfully across internal teams.
• Strong planning and organizational skills.
• Strong presentation skills.
• Experience working with stakeholders to build relationships and ensure operations are effectively carried out.  
• Expertise in fintech banking data, data validation, statistical analytics is a plus.
• 2+ years experience in fintech banking fair lending compliance (e.g., risk assessments, program oversight, or complaints management) strongly preferred.

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Salary Range: $130,000.00 - $160,000.00