Compliance Advisory Manager

Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. 

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

Cross River’s Compliance team ensures our business follows consumer compliance regulations, industry best practices, and established Bank procedures. This role supports the Bank’s offering of consumer and business-purpose card products in conjunction with third-party providers. Before the Bank can onboard a new third-party provider, the Bank must perform due diligence. Once a third-party provider is onboarded, regular compliance oversight includes ongoing compliance monitoring and testing. The Credit Card Compliance Specialist will initially be tasked with leading the due diligence, approval and onboarding processes, and will then expand into ongoing compliance monitoring and testing.
Responsibilities:

• Create strong internal relationships across different Bank functions in order to contribute compliance subject matter expertise during prospective third-party provider meetings.
• Review due diligence submitted by prospective third-party providers including documentation of CMS, regulatory policies and procedures, compliance charter, application flow, application disclosures, and cardholder agreements, against consumer compliance regulations, card network rules, card industry best practices, and in accordance with FDIC Credit Card Activities Guidance and established Bank procedures.
• Develop thoughtful analysis and draft follow up questions on the due diligence materials provided by the prospective third-party providers. Recommend additional control enhancements and or testing as necessary and appropriate.  
• Act as compliance liaison to “hold hands” with third-party providers, including facilitating meetings, during the due diligence and onboarding phases.
• Execute ongoing monitoring reviews in accordance with the established procedures to provide ongoing independent assessment of compliance with applicable rules and regulations.  
• Review consumer marketing of lending products for compliance with applicable regulatory requirements.  
• Identify compliance risks associated with proposed product offering and/or business practices. Provide advisory support to external partners on interpretation and application of consumer compliance requirements, as well as Bank policies, to proposed changes.  
• Support the Compliance management and reporting responsibilities during the onboarding process.  

Qualifications:

• 1-3 years of direct regulatory compliance experience supporting credit card lending function.  
• Demonstrable experience in building relationships such as through consulting, partnership creation, onboarding, or marketing.
• Ability to communicate effectively with business, compliance and technical stakeholders and translate requirements across stakeholders. 
• Strong knowledge of consumer compliance laws and regulations impacting card programs, including, but not limited to TILA/Regulation Z, ECOA/Regulation B, FCRA/Regulation V, as well as strong knowledge of card network rules and card industry best practices. CRB’s current BIN association is with Visa.
• Ability to draft internal memos, or company policies as required.
• Ability to work in a team environment and assist with reviews, projects and/or team initiatives.  
• Strong organizational skills and willingness to take ownership and responsibility of tasks.  
• Ability to manage multiple projects simultaneously with minimal supervision.

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Salary Range: $150,000.00 - $175,000.00