Jobs at City Bank

Designs, operates, and continuously improves the bank’s information security program. Responsibilities include security engineering, threat and vulnerability management, incident response, IAM, cloud security, AI governance, security tools administration, data protection, reporting, security awareness, vendor risk, and business continuity support.

Sells Treasury Management and commercial banking products to commercial and middle-market clients. Develops sales plans, identifies prospects and cross-sell opportunities, conducts consultative needs assessments, presents proposals and demonstrations, manages the full sales cycle, and supports implementation and issue resolution. Partners with lenders and banking personnel, manages client relationships, tracks pipeline activity, supports service-charge growth, communicates product improvements, and maintains current BSA knowledge.

Supports Microsoft Windows systems and infrastructure through installation, configuration, upgrades, monitoring, troubleshooting, performance optimization, security, backup, and disaster recovery. Provides second- and third-level support, develops scripts and automation, coordinates with vendors and IT personnel, maintains documentation and change controls, and participates in system design, testing, training, and knowledge transfer.

Handles inbound customer calls regarding bank accounts, online and mobile banking, loan payments, debit cards, disputes, fraud, fees, and account maintenance. Provides courteous, confidential support, documents calls in Synapsys, resolves issues using bank systems and internal resources, makes quality referrals, follows policies, participates in training, and escalates complex issues appropriately.

Analyzes borrower credit information, underwrites complex loan requests, prepares loan memorandums, ensures compliance with lending policies, supports lenders and senior management, maintains customer relationships, and mentors and trains credit analysts. The role also coordinates internal and external training, participates in credit reviews and hiring, and helps develop the credit department.

Provides administrative and customer service support for commercial lending. Responsibilities include processing credit applications, preparing and reviewing loan-closing documents, coordinating appraisals and title orders, funding and servicing loans, perfecting liens, tracking documentation exceptions, processing payments and wires, supporting SBA loans, and communicating with borrowers and internal departments.

Provides customer service and administrative support for mortgage loan origination and servicing. Duties include taking applications, pulling credit, ordering loan documents and inspections, coordinating with loan officers, realtors, title companies, and buyers, managing files through closing, handling post-closing follow-up, resolving appraisal issues, and maintaining closed-loan records.

Analyzes borrower credit information, underwrites complex loan requests, prepares loan memorandums, and ensures compliance with lending policies. The role supports lenders and senior management, participates in credit reviews, maintains customer relationships, mentors and trains credit analysts, coordinates training, and contributes to credit department development and hiring.

Analyzes personal and commercial financial statements, tax returns, loan covenants, and borrower reporting compliance. Clears financial reporting exceptions, prepares covenant compliance memorandums, manages compliance certificates and ticklers, obtains missing financial information, and ensures credit procedures comply with bank loan policy while collaborating with credit and loan review teams.

Provides first-level technical support to bank employees through phone, tickets, and email. Responsibilities include password resets, answering technology questions, resolving hardware and software issues, and supporting digital banking products. The intern will also cross-train with team members while developing technical, analytical, customer service, and professional skills in a fast-paced team environment.

Shadows operational departments to learn banking and finance operations, apply coursework in real-world settings, protect customer confidentiality, provide courteous and accurate customer service, and maintain security awareness.

Shadows the Treasury Department to learn banking and finance operations, apply coursework in a real-world setting, protect customer confidentiality, provide courteous and accurate customer service, and maintain strong security awareness.

Shadows the BSA/FLPD department to learn banking and finance operations, apply coursework in a real-world setting, protect customer confidentiality, provide courteous and accurate customer service, and maintain strong security awareness.

Supports commercial lending operations by accepting credit applications, collecting borrower and collateral documentation, preparing loan and closing materials, coordinating appraisals and title work, scheduling closings and inspections, processing funding, payments, wires, advances, and payoffs, perfecting liens, tracking exceptions, and assisting borrowers and loan officers. Maintains records in banking systems and ensures loan documents and compliance requirements are accurate and complete.

Responsible for originating, underwriting, documenting, and servicing consumer loans in accordance with bank policy and regulations. Interview applicants, analyze financial information and creditworthiness, establish and negotiate loan terms, manage loan portfolio performance, collect past-due accounts, perform customer site inspections, advise clients on financial matters, sell bank products, and prepare loan submissions for committee approval as needed.

Provide customer-facing support for commercial lending by preparing new loans and maintaining existing loan files. Duties include CIP and credit checks, creating CIFs, coordinating loan closings and document ordering, reviewing loan documents, managing UCCs/liens, processing loan disbursements and payments, handling ACH/wires/cashier's checks, scanning and tracking loan packages, and supporting SBA/government-guaranteed loan documentation.