Teams at City Bank

Provide daily resolution of Treasury Solutions client issues, support onboarding and implementation of TS products, assist officers with client expansion and retention, handle escalations, maintain TS reports, and ensure compliance with bank policies while delivering exceptional customer service.

Solicit and manage indirect auto loan accounts through dealer relationships. Underwrite, document, service, and collect loans while ensuring regulatory compliance, recommending loans for committee approval, and providing customer support and training.

Manage and underwrite indirect (dealer-originated) auto loan accounts, build dealer relationships to increase volume, service and collect on past-due loans, ensure proper documentation, interview applicants, analyze creditworthiness, approve loans within authority, and support loan committee and training.