Jobs at CHAGEE

Support departmental projects and daily operations by completing tasks assigned by a supervisor, following company policies and procedures, and maintaining professionalism and confidentiality.

The Country Operations Director leads retail operations in Korea, enhancing operational efficiency, customer experience, and compliance while developing scalable frameworks and team leadership.

Manage HR and administrative functions for store and office operations, oversee HRIS, handle recruitment, employee relations, and ensure HR policy compliance.

The Head of User Operations will lead the User Operations strategy, optimize customer experience, streamline processes, and oversee a high-performing team while ensuring compliance and collaboration across departments.

Provide administrative support to the HR team, assist with onboarding, maintain HR records, support employee engagement, and manage HR communications.

The Country Finance Head will lead financial operations in Thailand, develop strategies, ensure compliance, and manage risks while collaborating with stakeholders.

The Head of Brand Marketing will lead branding strategies and marketing initiatives, oversee customer service, and manage a team to enhance brand visibility and growth.

Lead branding and marketing strategies, enhance customer engagement, manage teams and budgets, and oversee customer service operations in Vietnam.

Develop and oversee content for social media, create email marketing campaigns, analyze performance metrics, and collaborate across departments to enhance brand visibility.

The Accounting Manager will oversee month-end close, intercompany transactions, sales/use tax filings, and partner with teams to improve financial processes and controls.

Lead global customs compliance and government relations for supply chain operations. Oversee customs documentation, tariff classification, duty management, and risk mitigation. Monitor regulatory changes, liaise with authorities, and build stakeholder relationships. Collaborate cross-functionally to align procedures, educate teams, and drive continuous process improvements and technology adoption to streamline customs clearance.

Plan, execute, and optimize in-app cross-market campaigns across APAC. Coordinate with product, design, marketing, BI and local teams, monitor participation/conversion/retention metrics, generate performance reports, gather user feedback, and manage budgets and resources to improve campaign outcomes.

Plan and execute in-store and local marketing for store openings and ongoing operations: design menu boards and POS, manage merchandising and budgets, coordinate agencies and landlords, analyze campaign performance, support new product trials and consumer research to inform product development.

Lead and optimize O2O strategies across Japan and Korea, manage last-mile delivery and vendor partnerships, integrate online and in-store systems, analyze performance metrics, ensure consistent customer experience, drive process improvements, and manage local teams and compliance.

Support regional PR campaigns and media outreach: research, press materials, coverage tracking, stakeholder coordination, content creation, and basic issues/crisis monitoring. Assist senior leadership briefings and day-to-day reporting duties.

Develop and execute APAC employer branding strategy; create multimedia content and campaigns for social platforms; manage careers page; run employee advocacy and engagement programs; partner with HR/TA/Operations/Marketing; research talent market insights and track campaign ROI.

Manage APAC corporate secretarial functions, schedule and run board meetings, maintain statutory filings, prepare and review legal documents and templates, liaise with external counsel and service providers, manage legal spend and purchase orders, support drafting and training materials, maintain calendars, and perform general legal administration.

Support APAC supply chain month-end close, manage billing/contract governance with 3PLs and vendors, coordinate claims and recoveries, maintain landed cost and cost-to-serve views, and liaise with market and HQ stakeholders to resolve discrepancies and improve cost visibility.

Design and optimize membership tiers, benefits, and point systems for SEA. Drive member acquisition, retention, repurchase, and churn prevention with data-driven strategies, A/B testing, and growth-hacking. Localize for SEA and integrate online membership benefits with offline retail (OMO) to maximize customer lifetime value.

Manage APAC communications and public affairs: draft and localize press materials, coordinate regional PR calendars and media outreach, support launches and events, monitor/report performance, assist issue management and government relations, coordinate stakeholder mapping, and travel to markets as required.