Jobs at Brevo

Own enterprise customer success strategy, retention, risk management, renewals, and expansion. Build executive relationships, lead cross-functional execution, represent customer feedback, drive advocacy, and contribute to team enablement and process improvements. The role requires native French, fluent English, strong KPI ownership, enterprise account management experience, and a data-driven, proactive mindset.

Drive revenue across the Spanish market by qualifying inbound leads, managing the full sales cycle, closing PRO offering deals, and meeting monthly and quarterly quotas. Responsibilities include pitching solutions, identifying upsell and cross-sell opportunities, maintaining accurate CRM data, forecasting pipeline, handing customers to Customer Success, escalating complex deals, and improving sales processes.

Own and deliver ecommerce features end-to-end for PushOwl: build backend services in Python and Go (with some PHP), touch frontend when needed, prototype with users, make product trade-offs, ensure reliability and performance, and ship SaaS/B2B features in small autonomous pods using AI tooling.

Build, deploy, and operate production AI agents and multi-agent systems. Own end-to-end delivery including agent development, CI/CD, infrastructure, monitoring, evaluations, regression testing, context engineering, and production debugging. Partner with CX, RevOps, and Data teams to identify needs, ship solutions rapidly, and shape the agent platform architecture. The role requires a pragmatic whole-system thinker with production engineering, DevOps, LLM, prompt engineering, and evaluation experience.

Lead France field marketing and coordinate global integrated campaigns to drive pipeline and revenue. Build and manage a field marketing team and regional budget, execute ABM and multi-channel programs (events, digital, content), and align Sales, Product, and central Marketing to measurable ROI targets.

Own and scale Brevo’s enterprise sales enablement program by accelerating AE onboarding and ramp, implementing MEDDPICC, developing sales content and playbooks, enabling managers to coach consistently, managing enablement tools and partners, and tracking KPIs such as ramp time, win rate, and forecast accuracy. The role also shapes the enablement roadmap and expands support to customer success and other teams.

Lead a cross-functional pod end-to-end for Brevo's mid-market product: define problems from user signals, shape solutions and prototypes, run builds, set measurable outcomes, launch and run beta, enable GTM, and apply AI tools across discovery, prototyping and analysis.

Lead sales operations for a high-velocity, multi-BU GTM organization: build and automate analytics and dashboards, own forecasting cadence and pipeline hygiene, design territories and quotas, manage CRM and sales tech stack, and drive strategic GTM projects and efficiencies using SQL, BI tools, and systems configuration.

Design, implement, and automate large-scale data storage solutions (Postgres, MongoDB, ClickHouse, object storage). Perform installation, tuning, monitoring, backups, disaster recovery, and production incident response. Collaborate on deployment pipelines, maintain documentation, and participate in on-call rotations to ensure high availability and reliability.

Sell Brevo’s CRM and marketing technology to new mid-market customers across North America and Latin America. Qualify inbound leads, manage a sales pipeline, close high-velocity deals, and refer enterprise opportunities. Maintain monthly sales targets, build customer relationships, identify upsell and cross-sell opportunities, and contribute to improving sales processes and tools. The role requires fluent English and Spanish communication and a hybrid schedule in Austin.

Manage enterprise billing and collections, maintain client relationships on billing matters, issue invoices, support monthly close and cash collection, improve billing processes and automation (including AI agents), onboard clients, assist sales with POs, and track KPIs and overdue accounts.

Own end-to-end analytics: translate business questions, build and maintain dbt/warehouse data models, write performant SQL, ensure data quality, deliver insights, and architect AI-ready data and analytical AI agents to automate and scale decision-making across Product, Finance, Marketing, and Revenue.

Qualify and convert target North American accounts into enterprise opportunities by sourcing and researching prospects, outbound prospecting (cold email/call), setting meetings, collaborating with Enterprise AEs, and positioning Brevo.

Provide front-line support across phone, email, and chat: resolve tickets, escalate complex issues, guide customers on solutions, collaborate with tech team to identify bugs, and learn technical aspects of email marketing (DNS, HTML, API).

Handle customer inquiries across phone, email, and chat; manage and resolve tickets; escalate complex issues; collaborate with tech to identify bugs; learn email-marketing technicals (DNS, HTML, API); may work nights/weekends.

As a Creative Design Intern, you will design visual content, support marketing campaigns, collaborate with teams, and maintain brand consistency across various channels.

Drive enterprise sales in French-speaking markets for a SaaS CRM/Martech platform. Manage full sales cycle from discovery to contract signature, work with SEs/SDRs/BDRs, apply sales methodologies, represent Brevo at events, and build relationships with C-level prospects to grow market penetration.

Manage a portfolio of strategic enterprise customers through onboarding, adoption, renewal, and expansion. Drive retention and growth by building executive relationships, delivering training and demos, leveraging Salesforce and customer health metrics, identifying expansion opportunities, and collaborating cross-functionally to advocate for customer needs and influence product roadmap.

Lead product and engineering for a Business Unit, owning product vision, roadmap, execution, KPIs and P&L impact. Build and develop cross-functional distributed teams, align product and engineering strategy with business outcomes, collaborate with GTM functions, and drive operational excellence and adoption of AI and scalable engineering patterns.