Brevo
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As a Customer Success Manager at Brevo, you will engage with enterprise-level clients, establish goals and KPIs, and drive customer success through proactive account management and marketing strategy contributions.
The Customer Experience Representative manages client interactions, providing timely support for technical issues, addressing customer inquiries over email and phone, and fostering strong relationships. They work with the tech team to resolve bugs and ensure an exceptional client experience while applying their knowledge of email marketing and CRM systems.
The role involves managing client tickets via email and phone, ensuring timely resolutions to customer inquiries and issues. It requires building strong client relationships and collaborating with the tech team to resolve technical issues. A deep understanding of email marketing and the Brevo platform is essential.
The Product Designer will be responsible for designing and optimizing campaign creation and management flows for email, SMS, WhatsApp, and Push notifications at Brevo (formerly Sendinblue). They will collaborate with the UX team, engineers, and product managers to create high-fidelity prototypes and implement design solutions that enhance the user experience.
Seeking a Golang Engineer at Brevo in Noida to be responsible for application design, code development, testing, deployment, and maintenance. Requires 1-3 years of Golang experience, knowledge of NoSQL technologies, and excellent communication skills.
The Sales Development Representative will qualify inbound prospects and convert them into paying clients. Responsibilities include evaluating leads from marketing campaigns, identifying client needs, setting up meetings, offering product demonstrations, and responding to client proposals.
As an Orchestration Platform Engineer at Brevo, you'll design, develop, and maintain container infrastructures and CI/CD pipelines. Responsibilities include optimizing performance, managing platform architecture, and collaborating across teams to provide effective solutions for orchestration needs.
As a Technical Support Analyst at Brevo, you will analyze and resolve technical issues for customers, monitor SLAs, collaborate with Technical Managers and Product Owners on ticket categorization, and drive improvements in the support process. Excellent communication and troubleshooting skills are essential for this role.
As an Account Executive at Brevo, you will drive revenue growth by signing large new accounts, maintaining sales targets, and understanding client needs to deliver the best solutions. You will generate leads, close deals, and establish long-term relationships with enterprise clients, while contributing to the sales team's success.
As a Product Manager, you will manage the product roadmap, track market dynamics, suggest new features, and facilitate cross-team communication. You will work on product discovery, specifications, and delivery while monitoring KPIs to drive decisions and improve user experience.
As Legal Counsel at Brevo, you will provide strategic legal advice, draft and negotiate agreements, ensure compliance with regulatory frameworks, analyze legal developments, and manage litigation. This role requires a business-focused mindset and strong skills in communication and collaboration with various stakeholders.
As Legal Counsel, you'll draft and negotiate legal agreements in French and English, provide practical legal advice, ensure compliance with regulations such as GDPR, and manage litigation processes. You'll work independently and collaboratively to support the organization in a fast-paced environment.
The Partnerships Manager at Brevo will focus on driving growth for partner programs by identifying and recruiting high-value partners, developing outreach strategies, enabling partners with the necessary resources, and collaborating with internal teams to align partner needs with organizational goals. The role also involves performance tracking and strategic relationship management.
The HR Project Manager at Brevo will lead strategic HR initiatives aimed at enhancing employee engagement and organizational culture. Responsibilities include designing training content, conducting employee engagement surveys, managing change initiatives, and collaborating on cross-functional HR projects.
As a Customer Experience Representative, you will manage client tickets, resolve issues, and enhance customer relations. You will provide outstanding support via email and phone, collaborate with the tech team on bugs, and develop email marketing knowledge.
The Customer Success Manager will manage enterprise client portfolios, ensuring effective adoption and retention of the Brevo platform. Responsibilities include setting client goals, monitoring KPIs, resolving technical issues, and collaborating with various departments to enhance customer experience.
The IT Support Specialist will analyze departmental needs to improve efficiency and provide end-to-end customer support. Responsibilities include onboarding and offboarding employees, troubleshooting IT issues, managing hardware/software inventory, and implementing IT operations.