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Automate marketing campaigns via Email, SMS, WhatsApp, and chat with Brevo. Trusted by 500,000 companies.
The Role
Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, Push, SMS, WhatsApp, Chat, and much more. As a proud B Corp certified company, we are committed not only to performance but also to purpose—meeting high standards of social and environmental impact.
Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €179M ARR in 2024 (35% growth year on year) and has close to 1,000 employees globally.
The Solution Engineer role merges expertise in product knowledge with crucial involvement in the sales and customer integration phases. You will support our sales team by leading technical presentations and product demonstrations, while ensuring our solutions align with the prospects' requirements. Beyond the sales phase, the role extends to guiding customers through the integration process with Brevo, emphasizing dedicated support to help clients achieve their business objectives. This position demands a balance of technical acumen and customer engagement skills.
As a Solution Engineer, you will:
- Define, customize and execute implementation plans with key deliverables and project milestones with the CSM/PM and Deliverability experts.
- Define and execute implementation plans, ensuring optimal setup and usage of product features, including API integrations.
- Work closely with the CSM team & Technical teams (Product, Engineering, and Customer Care) to keep on optimizing the implementation process.
- Address technical questions from customers, offering accurate and comprehensive information to foster confidence in our solutions.
- Create compelling technical proposals that highlight the unique advantages and value proposition of our products.
- Proactively test, troubleshoot, and monitor client setups during the implementation phase, ensuring a seamless onboarding experience.
- Conduct product training sessions for customers and the revenue department, and provide technical guidance during product installation and customization.
- Stay abreast of industry trends and product developments, and facilitate the integration of customer feedback into product development, enhancing product relevance and competitiveness.
What will contribute to your success:
- Bachelor’s degree in Engineering, Computer Science, or related field.
- +3 years of experience in Consulting, Sales Engineering, Technical sales, or Product management roles.
- Strong technical background with a special focus on RESTful API and capability to exploit logs and strong understanding of the e-mail marketing sector.
- Fluent in French & English
- Exceptional presentation and communication skills, with the ability to effectively communicate technical information to a non-technical audience.
- Experience with CDP (customer data platform) is a plus!
- Proven ability to develop relationships and consult with customers to understand their business challenges and objectives.
- Ability to work collaboratively with cross-functional teams, including sales, product development, and marketing.
- Excellent problem-solving skills and the ability to think strategically about business and technical challenges.
- You are curious, eager to learn, and have great adaptability to change!
What we offer :
- Meal vouchers - Swile (12,5 € per day)
- Excellent private health care, of which 70% is covered by the company
- RTT
- 50% Reimbursement of Navigo or bicycle mileage reimbursement
- Inter-office trips
- Work's council benefits (Leeto)
- Social, green and LGBTQIA+ committees to take care of environmental and social matters
- Several services related to prevention, health and personal and professional well-being on Welii platform
- Very competitive referral program
- Second parent leave: 1 month of fully paid leave
- Kids leave: additional time off if your children are sick and need you
- English classes, and over 155000 courses available on Udemy
- Budget to support your workspace at home
- Relocation package for international talents
- A brand new office in a central location with free fruits, drinks & lots of fun activities
- Sustainable Mobility Package if you choose to commute to work on a mechanical or electric bike
- ...and more!
Meet us !
- A first video interview with our Talent Acquisition Team
- A second video interview with a Solutions Engineer
- Case study
- A last video interview with our Head of Solutions
Brevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.
Brevo values work-life balance and offers flexible working hours and remote work. This policy is based on a mutual understanding between the Head of, Managers, and Team Members.
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The Company
What We Do
Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform to grow meaningful relationships.
Why Work With Us
We’re proud of our teams’ diversity. Different perspectives, varied backgrounds, and diverse experiences make us stronger as a whole. If you’re looking for a fast-paced, diverse, and exciting work environment where your potential for growth and development is unlimited, then we look forward to meeting you soon!
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