Engineering Manager - Deliverability

Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS, WhatsApp, Chat, and much more. Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €142M ARR in 2023 (40% growth year on year) and has close to 1,000 employees globally.

We are looking for an experienced Engineering Manager - Deliverability to lead our efforts in optimizing email deliverability across a platform serving 500K+ clients. In this role, you will drive a data-driven strategy to enhance deliverability performance, develop monitoring systems to detect anomalies, and transform data into actionable insights. You will manage and mentor a cross-functional team, collaborate with product teams to develop client-facing features, and establish key deliverability metrics and reporting systems.

As Engineering Manager - Deliverability, you will:

• Lead a data-driven deliverability optimization strategy across our platform serving 500k+ clients
• Build and implement comprehensive monitoring and observability systems to detect anomalies in deliverability patterns
• Develop analytics frameworks to transform deliverability data into actionable insights
• Manage and mentor a cross-functional team of developers, data analysts, and deliverability operations specialists
• Establish and optimize deliverability metrics, KPIs, and reporting systems
• Collaborate with product teams to design and implement client-facing deliverability features
• Partner with level 1 and level 2 support to create effective tools and training programs for client support
• Stay current on email technology, trends, and regulations. Build relationships with ISPs to ensure optimal email delivery.
• Define and implement technical best practices and architecture design ensuring high-quality software development and scalability.
• Oversee project planning, tasks prioritisation, and allocate resources effectively to meet deadlines.

What will contribute to your success:

• 5+ years of experience in email deliverability, preferably in a high-volume environment
• Strong data analysis and visualization skills with experience building monitoring systems
• Proven track record managing technical teams and driving performance
• Deep understanding of email infrastructure, ISP requirements, and deliverability best practices
• Experience with data processing technologies and analytics platforms
• Knowledge of email authentication protocols (SPF, DKIM, DMARC)
• Excellent communication skills to translate technical deliverability concepts to various stakeholders
• Background in SaaS or email service provider environments is highly desirable

What we offer:

• A unique opportunity to join an international and collaborative scale-up environment in a hyper-growth context
• Meal vouchers - Swile (12,5 € per day)
• Excellent private health care, of which 70% is covered by the company
• RTT
• Bi-annual global company offsite; inter-office trips (when the current sanitary situation permits)
• Work's council benefits (Leeto)
• Social, green and rainbow alliance committees to take care of environmental and social matters
• Several services related to prevention, health and personal and professional well-being on Welii platform
• Very competitive referral program
• Second parent leave: 1 month of fully paid leave
• Kids leave: additional time off if your children are sick and need you
• English and French classes, and over 155000 courses available on Udemy
• Budget to support your workspace at home
• A modern office in a central location with free fruits, drinks & lots of fun activities
• Relocation package and visa sponsorship for international talents
• Sustainable Mobility Package if you choose to commute to work on a mechanical or electric bike
• ...and more!

Brevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination. 

Brevo values work-life balance and offers flexible working hours and remote work. This policy is based on a mutual understanding between the Head of, Managers, and Team Members.