Jobs at Better

Manage and grow relationships with mortgage broker partners for Better Wholesale’s HELOC product. Responsibilities include onboarding, training, scenario guidance, account management, pipeline and funded-volume forecasting, issue resolution, CRM tracking, broker feedback, and partner activation. The role combines consultative sales, mortgage expertise, and channel-building in a launch environment, with future opportunities to develop new broker relationships and support additional wholesale lending products.

Follows up with mortgage leads, schedules consultations, gathers borrower information, assists with loan applications, requests and organizes documentation, tracks pre-approval files, updates referral partners, manages advisor communications, and maintains accurate CRM pipeline records.

Provide operational and technical support for Matrix tools, systems, workflows, websites, and landing pages. Coordinate user onboarding and offboarding, training, documentation, email signature management, data integrity, backups, troubleshooting, and compliance. Maintain production technology systems, create user guides and training materials, and ensure tools remain secure, functional, and aligned with business and regulatory requirements.

Supports marketing production, workflow automation, AI-enabled content operations, campaign reporting, asset management, onboarding materials, and quality assurance. Builds automations across Airtable, Zapier or n8n, Canva, and internal tools; maintains dashboards and campaign trackers; prepares email and social campaigns; organizes marketing libraries and proof assets; and verifies branding, links, disclaimers, names, dates, and regulatory fields.

90-day paid training program introducing mortgage fundamentals, customer service, workflow and pipeline management, and hands-on use of Tinman. Associates receive mentorship, real-world process training, and may transition into junior operations or sales support roles after successful completion.

Lead accounting for a mortgage banking fintech, owning month-end/quarter/annual close, technical accounting for loans/MSRs/hedges, SEC and regulatory reporting, SOX and audit liaison, reserves and counterparty reporting, and automation of reconciliations. Build and scale a global accounting team and partner with Capital Markets, FP&A, Engineering, and Operations to improve controls, data quality, and close speed.

The Senior Workday Solutions & Integrations Specialist designs, builds, and optimizes integrations in the Workday ecosystem, collaborating with various teams to ensure data flow and process alignment.

Lead strategy, execution, and optimization of multi-channel paid media (search, social, display, video, affiliate). Manage agencies and team members, own paid media budget and finance reconciliation, maintain marketing data infrastructure and attribution, drive creative testing and experimentation, and deliver executive performance reporting to align media with business goals.

Support the Secondary/Lock Desk by auditing and maintaining pricing data, reviewing and processing lock requests and maintenance (extensions, re-locks, updates), preparing trade data, resolving pricing mismatches, and answering pricing and investor-guideline questions. Perform daily pricing audits and system updates, handle operational issues, and assist with related tasks as assigned.