Better's mission is to make homeownership simple, faster, and more accessible for everyone.
The Role
Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.
The facts that speak for themselves:
- We’ve funded over $110 billion in loans (more than any other fintech in the US!)
- Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
- Better’s propriety AI platform makes us an award-winning lender:
- Fintech Breakthrough Award 2025: Best Lending Innovation
- Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
- Yahoo! Finance (2025): Best Online Mortgage Lender
- Money Magazine (2025): Best for fast closing
- Forbes (2023): Best Online Mortgage Lender
We’re building the future of home finance—and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
A Better Opportunity
Our Senior Manager, Public Relations will lead Better's communications efforts with day-to-day operations, collaborating on daily tasks, monthly reporting and larger strategic goals. This role will include diverse responsibilities, with opportunities to work in internal communications and external media relations and participate in writing and growth initiatives. This is a full-time, on-site role reporting into our New York City office.
The Senior Manager, Public Relations will lead day-to-day external communications efforts and manage agency partnerships to elevate Better’s brand and media presence. This role partners closely with executive leadership to shape messaging and ensure alignment across press, product, and growth initiatives.
This is a hands-on role for a strategic operator who can translate business priorities into clear, compelling narratives while managing external PR partners effectively.
Responsibilities
- Lead external communications efforts to strengthen Better’s brand and public presence
- Develop and execute press materials, media pitches, executive talking points, and messaging that align with company priorities
- Serve as primary point of contact for external PR agency partners, managing deliverables and ensuring alignment with overall strategy
- Coordinate announcements and external communications related to product launches, partnerships, and company milestones
- Support proactive media outreach and reactive media engagement in collaboration with agency and executive leadership
- Monitor and report on media coverage and performance, using insights to inform future external communications strategy
- Collaborate with cross-functional partners (Product, Growth, Marketing) to ensure consistency of external messaging and positioning
- Assist with issues and reputation management escalation with agency and leadership as needed
Qualifications
- 5-8+ years in corporate communications, PR, or media relations required
- Experience managing an external agency relationship
- Experience supporting executive-level messaging
- Strong writing and editing skills
- Experience in fintech, financial services, or other regulated industries preferred
- Ability to operate in a fast-paced, high-visibility environment
- Strong judgment and discretion
- Interest in finance, tech, real estate and the homeownership space
- Confident in managing multiple priorities and projects simultaneously
- Excellent organizational skills, attention to detail and thoroughness
- Strong skills in social media, digital platforms and current trends
- A dynamic, enthusiastic individual who can take both initiative and direction
- A team player who enjoys collaboration
- A curious mind with a strong desire to learn
Company Benefits
We’re proud to support our employees and their families with a benefits package designed to care for their health, well-being, and everyday life. All full-time and benefit-eligible part-time employees can enjoy the following benefits:
- Day One Coverage – Your benefits begin on your first day, so you’re supported from the start
- Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are
- Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost!
- Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses
- Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs
- Disability & Life Insurance – Provided at no additional cost to give you added peace of mind
- Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most
- Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work
The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
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The Company
What We Do
Founded in 2016, Better is a digital-first homeownership company whose services include mortgage, real estate, title, and homeowners insurance. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion. We see the value in each person's perspective and recognize their talents, regardless of what the market says. We believe it's important to nurture a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
Why Work With Us
The Better mission is rooted in values that drive us. We do what’s in the best interest of the consumer We have growth mindsets, not fixed ones We believe that success lies in execution, not credentials We act like owners, not just employees We work to find answers on our own, not wait for them to be given to us We optimize for mission, not ego
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