The role involves supporting the Closing department through pre-closing tasks, quality reviews, and communication with stakeholders, ensuring compliance and timely loan closures.
Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We’ve funded over $100 billion in loans for our customers, more than any other fintech
- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval
- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender
- Fintech Breakthrough Award: Best Lending Innovation Award
- Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing
- We are Forbes’ Best Online Mortgage Lender for 2023
- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.
Description
The Closing Support team plays a crucial role in assisting the Closing department by handling key pre-closing and quality control tasks. This includes preparing Initial Closing Disclosures (ICDs), pre-balancing files, performing quality reviews, and ensuring all regulatory requirements are met. The role requires strong attention to detail, organizational skills, and a clear understanding of mortgage documentation and compliance standards.
Responsibilities
· Communicate and coordinate with internal and external stakeholders.
· Generate accurate and timely disclosures and closing documents, ensuring all regulatory requirements are met.
· Pre-balance the Closing Disclosure (CD) by coordinating with settlement agents and internal teams.
· Coordinate with the Loan team—including Loan Specialists, Closers, and Title Companies—to drive progress toward key milestones.
· Review loan files prior to closing to identify potential roadblocks and escalate them to the appropriate teams to ensure timely loan closure.
· Assist with post-closing activities, including disbursement issues and supplemental wire requests, etc.
Basic Qualifications/ Skill Sets
· High school diploma or equivalent; bachelor's degree in a related field is a plus.
· Minimum of [1] years of experience in mortgage closing, loan processing, or a related role.
· Strong understanding of mortgage loan documentation, terms, and regulatory guidelines.
· Excellent attention to detail and organizational skills.
· Ability to work independently and meet tight deadlines.
· Proficient in using mortgage industry software and tools.
· Strong communication and interpersonal skills.
Company Benefits
In Office Perks
Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.
Health & Well-being
Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.
Other Perks at Better
Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.
