Jobs at Backbase

Manages large-scale online banking implementation projects for global banking clients. Coordinates Backbase internal teams, customers, partners, and senior stakeholders; oversees project teams, budgets, risks, issues, reporting, change management, and program strategy. Facilitates client workshops, identifies business development opportunities, supports agile ways of working, trains teams in Scrum, and manages multiple projects or teams within complex transformation programs.

Senior Project Manager leading online banking implementation projects and large transformation programs for global banking clients. Responsibilities include stakeholder and client management, project financial reporting, team leadership, Agile and Scrum coaching, risk and issue management, change management, client workshops, resource planning, and identifying business development opportunities. The role is hybrid in Guadalajara two days per week.

Develop and maintain Android mobile applications for a fintech product. Design innovative features, improve user experience, and help evolve the mobile platform. Lead Android best practices, identify tooling gaps, reduce technical debt, and optimize CI/CD pipelines. Collaborate in an Agile environment, with potential responsibility for testing practices, continuous integration, and mentoring through technical expertise.

Develop and maintain Android mobile applications for a fintech product used by developers worldwide. The role involves creating innovative mobile features, improving user experience, following Agile practices, and applying Android development best practices. Candidates should have built and published at least one Android app on Google Play. Experience with testing frameworks, scripting languages, and Jenkins is preferred.

Develop and maintain Backbase mobile banking applications for iOS using Swift, UIKit, and SwiftUI. Build reusable components and APIs, leverage AI-assisted development workflows, and deliver production-ready features with strong accessibility, security, performance, and backward-compatibility standards. Collaborate within an Agile Scrum team while writing tests and supporting continuous integration.

Develop and maintain production iOS applications and reusable framework APIs for Backbase Digital Banking. Build Swift components using UIKit, SwiftUI, and the Backbase Design System while ensuring accessibility, security, performance, backward compatibility, and testability. Collaborate within an Agile Scrum team, deliver features end to end, and improve tooling, technical debt, and CI/CD pipelines using AI-assisted development workflows.

Build user-focused web applications and digital banking solutions using Angular, TypeScript, backend integrations, APIs, and microservices. Leverage AI coding assistants and agentic workflows to accelerate development, testing, refactoring, and integrations. Own production-ready features, maintain accessibility, security, performance, and testability standards, and collaborate within cross-functional Scrum teams.

Design and deliver complex frontend features for digital banking products across their full lifecycle. Own architecture, APIs, scalability, performance, security, releases, and maintenance. Provide technical leadership through mentoring and code reviews, improve tooling and CI/CD, reduce technical debt, and use AI tools throughout development and testing. Collaborate with architects, product managers, and UX designers in an agile environment.

Lead technical ownership for strategic client accounts, drive solution design and engineering excellence, partner with delivery and product teams, act as technical advisor to executives, govern architecture and quality, unblock squads hands-on, and ensure successful go-live and post-production scaling.

Lead enterprise customer success across the region by building executive relationships, driving Backbase platform adoption, maximizing customer value, leading renewals and expansion, and developing customer advocacy. Create joint success plans, gather product feedback, collaborate with Sales, R&D, Services, and partners, and mentor customer success team members. The role requires frequent travel to client locations and hybrid work from the Atlanta headquarters.

Design and deliver scalable frontend-centric banking software across the full SDLC. Lead architecture, APIs, microservices integration, code reviews, mentoring, security, CI/CD improvements, and technical debt reduction. Contribute to LLM voice assistants, real-time personalization, entitlement, and fraud-prevention services while collaborating with architects, product owners, and designers.

Develop and enhance iOS and Android banking-platform components, including SDKs and libraries, under senior guidance. Participate in code reviews, apply MVVM and clean architecture, follow SDLC practices, and collaborate on cross-functional mobile initiatives. The role requires clean coding, documentation, continuous integration experience, proactive problem-solving, and office attendance in Krakow twice weekly.

Lead the technical vision and architecture of a digital banking platform. Prototype and validate architectural ideas, drive refactoring and efficiency initiatives, contribute to product functionality and proofs of concept, and collaborate across R&D, Pre-Sales, and Customer Success. Serve as the backend technology expert and technical leader while delivering scalable microservices using cloud-native and traditional application-server environments.

Owns accurate, timely, and compliant payroll across the Netherlands, UK, and Spain. Provides payroll, tax, benefits, and regulatory guidance; manages vendors, employee inquiries, risks, and statutory reporting. Maintains payroll data and documentation while improving processes, controls, integrations, automation, and scalability. Partners with HR and Finance and resolves complex payroll cases in an international environment.

Own strategic banking and credit union customer relationships throughout the full lifecycle, from implementation and adoption through renewal and expansion. Build executive stakeholder relationships, establish governance, manage success plans and value baselines, coordinate internal account strategies, drive platform adoption, conduct value reviews and QBRs, identify expansion opportunities, and turn satisfied customers into advocates and references. The role requires frequent regional travel and strong financial-services technology expertise.

Leads customer success across the Middle East by building executive relationships, driving product adoption, maximizing license consumption, developing joint success plans, supporting renewals and account growth, and gathering feedback for product improvement. The role partners with Sales, R&D, Services, Marketing, and customers to achieve business outcomes. Frequent regional travel is required, along with Arabic and English fluency and 10+ years of customer-facing technology or software experience.

Leads customer success across APAC by building executive relationships, driving product adoption and license consumption, maximizing customer value, managing success plans and renewals, developing advocates, collecting product feedback, and identifying account growth opportunities. Partners cross-functionally with Sales, Services, R&D, UX Research, Marketing, and customers to improve satisfaction, retention, and ARR growth.

Lead global enterprise demand generation strategy and execution for a B2B fintech platform targeting Global 2000 banks. Responsibilities include managing integrated campaigns across paid, owned, and earned channels; overseeing localization, agencies, vendors, team development, and a seven-figure budget; and building forecasting models and dashboards to optimize pipeline, funnel health, account velocity, and marketing ROI.

Own account-based marketing strategies for strategic new-logo and existing-customer accounts across Europe North West. Partner with Sales and BDM teams to identify priorities, activate personalized digital, content, executive engagement, and event programs, and use AI and marketing technology to improve outreach. Track engagement, conversations, pipeline creation, opportunity progression, and revenue impact across complex enterprise sales cycles.

Owns a portfolio of customer accounts following Backbase platform implementation. Serves as the primary technical advisor, troubleshooting issues, guiding product adoption, recommending upgrades, aligning customer requirements with the product roadmap, and coordinating with engineering and implementation teams. The role requires translating complex technical concepts for varied audiences, influencing technical strategy, supporting digital transformation, and building relationships with architects and C-level stakeholders.