Jobs at Backbase

Designs and validates complex BankingOS solutions for banking customers. Leads discovery, workshops, prototypes, AI agent integrations, technical testing, architecture decisions, and solution documentation. Coordinates Sales, Product, Services, partners, and customers through implementation, while assessing reliability, privacy, security, and autonomy. Mentors colleagues and contributes reusable assets and product feedback. Requires banking expertise, enterprise solution design experience, AI application knowledge, and approximately 25% travel.

Designs enterprise banking architectures integrating BankingOS with existing systems, APIs, data, security, and AI agents. Builds prototypes, tests agent workflows, assesses reliability and privacy risks, and plans production deployments. Leads technical evaluations, architecture workshops, and RFP responses while explaining decisions to technical and executive audiences. Creates reusable patterns, mentors colleagues, contributes customer feedback to product development, and supports regulated-industry implementations with approximately 25% travel.

Designs enterprise banking architectures integrating BankingOS with existing systems, APIs, data, security controls, and AI agents. Builds and tests prototypes, evaluates reliability and privacy risks, defines production-ready solutions, leads architecture workshops and RFP responses, mentors colleagues, documents designs, and contributes customer feedback to product development. The role requires hands-on experience with Java, Spring, cloud-native systems, distributed architectures, identity management, DevOps, and regulated-industry security.

Designs and delivers complex AI-enabled digital banking capabilities across frontend, backend, APIs, microservices, and data pipelines. Owns the full software development lifecycle, improves architecture, integrates LLM-based assistants and machine learning models, and develops secure, scalable fraud prevention and entitlement services. Provides technical leadership through mentoring, code reviews, system design, technical debt reduction, and CI/CD optimization while collaborating with product, architecture, and UX stakeholders.

Senior SDET responsible for quality architecture, shift-left testing strategy, test automation infrastructure, and CI/CD integration. The role develops automated acceptance and regression suites, applies AI-driven testing techniques, mentors engineers in TDD and BDD, and validates requirements for clarity and testability. Requires advanced Java expertise, proficiency in Python or JavaScript, mastery of modern automation frameworks, and strong knowledge of SDLC and V-Model practices.

Lead development of secure, scalable native iOS capabilities for Backbase’s mobile banking platform. Build Identity and Authentication SDKs and libraries using Swift and Apple technologies, translate business requirements into technical solutions, and uphold engineering quality standards. Collaborate across multidisciplinary squads, write automated tests, maintain CI/CD pipelines, support customers and partners, and promote AI-native development practices. The role requires strong iOS architecture, API integration, mobile security, and fintech or banking experience.

Leads requirements gathering, business specification approval, backlog management, user story and feature documentation for digital banking transformation projects. Acts as a trusted Backbase consultant and customer proxy product owner, facilitating workshops, advising on product customization, managing change requests, and coordinating with engineering and R&D. Mentors junior analysts, uses AI to improve documentation, and communicates project risks, dependencies, and progress.

Build and deploy enterprise-grade AI agents for banking clients, adapt software engineering practices for nondeterministic agent behavior and LLM dependencies, and develop self-optimizing agent systems. Collaborate with customers and product teams to identify needs, prioritize initiatives, and shape Backbase’s AI platform. Apply Python, agentic AI frameworks, retrieval-augmented generation, context engineering, evaluation, guardrailing, and agent collaboration protocols.

Owns DevOps and platform engineering for a digital banking domain, including releases, CI/CD reliability, ephemeral and shared environments, Kubernetes runtimes, secrets, connectors, infrastructure automation, and observability. The role partners with distributed engineering teams, supports incident response, documents operational practices, and applies AI agents to automate environment setup, pipeline diagnosis, runbooks, and platform operations. Responsibilities include managing GitHub Actions, Terraform, Helm, GitOps, cloud infrastructure, and production workloads.

Develop and maintain native Android SDKs, libraries, and identity and authentication features for digital banking applications. Translate complex requirements into scalable technical designs, write clean Kotlin code, automate testing, maintain at least 80% unit test coverage, and support CI/CD practices. Collaborate across multidisciplinary squads, uphold engineering standards, contribute throughout the SDLC, and promote AI tools and agentic frameworks for development productivity and test automation.

Designs and delivers shared infrastructure foundations, SDLC improvements, and automation across teams. Leads Azure provisioning through Infrastructure as Code, governs cloud and local environments, builds observability frameworks, and integrates agentic AI into engineering workflows. Centralizes solutions for recurring manual tasks while ensuring infrastructure is secure, scalable, maintainable, and production-ready.

Lead Android development for banking solutions in Ho Chi Minh City, integrating the Backbase platform into customer systems and building tailored native applications. Develop features, tests, upgrades, and reusable components; provide maintenance and on-call support; and serve as the Android technical authority. Mentor client-side developers, conduct audits and training, run workshops, advise customers, and guide the Android team’s technical direction.

Manage and optimize Azure cloud infrastructure for customer and internal banking runtimes. Responsibilities include implementing secure, compliant, resilient, highly available, and cost-effective cloud environments; troubleshooting infrastructure issues; supporting disaster recovery; improving automation and operational efficiency; and mentoring peers. The role focuses on Azure services, Kubernetes, GitHub, ArgoCD, Istio, Grafana observability, cloud security, scalability, and reliability.

Lead strategy and execution for a zero-to-one platform spanning durable workflows, data connectors, and AI agents. Own roadmap, MVP scope, positioning, customer discovery, cross-functional alignment, SDK and visual-editor experiences, and product-market fit. Partner with peer PMs to define integrations across platform pillars. The role requires technical fluency, systems thinking, decisive prioritization, enterprise customer empathy, and comfort working with ambiguity and AI-enabled product workflows.

Own quality engineering for a customer engagement platform by defining test strategies, designing acceptance criteria, building Playwright web automation, governing Android and iOS testing, integrating CI/CD quality gates, managing test environments, analyzing results, reducing flakiness, and coaching engineers on TDD, BDD, contract testing, synthetic data, and AI-assisted testing.

Manage and improve the availability, reliability, security, scalability, and cost efficiency of hosted investment applications. Troubleshoot cloud infrastructure issues, participate in on-call support, automate operational processes, and implement cloud-native deployment and observability practices. The role also involves driving technical initiatives, mentoring peers, and collaborating with international teams.

Lead a 100+ person engineering organization across multiple customer programs in the Middle East. Coach Engineering Managers and technical leaders, improve delivery predictability, quality, operational readiness, and engineering metrics, and establish governance across teams. Build trusted customer relationships, drive organizational transformation, and introduce AI-assisted development, automation, and modern platform practices. Develop regional engineering capabilities through hiring, succession planning, technical communities, and career development.

Design and deliver complex AI-enabled digital banking capabilities across frontend, backend, APIs, microservices, and data pipelines. Own the full software development lifecycle, improve architecture, integrate LLM-based assistants and personalization engines, and implement secure, scalable fraud prevention and entitlement services. Mentor engineers, conduct code reviews, reduce technical debt, and optimize CI/CD processes while collaborating with architects, product owners, and UX designers.

Designs and delivers shared infrastructure foundations, automates SDLC workflows, provisions and governs Azure environments using Infrastructure as Code, and builds observability frameworks. The role reduces organizational toil through centralized solutions, integrates agentic AI into engineering workflows, and ensures infrastructure is secure, scalable, maintainable, and production-ready. It requires advanced CI/CD expertise, strong infrastructure or DevOps experience, and the ability to solve complex problems across multiple technology layers.

Leads and develops cross-functional software engineering teams, aligning engineering initiatives with product plans and company goals. Coaches engineers, drives high performance, supports hiring and onboarding, establishes team practices, and helps define strategic direction. Partners with product managers, architects, and stakeholders to prioritize work and deliver high-quality software. Requires strong software development experience, people management, Agile leadership, and knowledge of technical practices including continuous integration, testing, release management, monitoring, and related tools.