Jobs at Backbase

Lead a 100+ person engineering organization across multiple customer programs in the Middle East. Coach Engineering Managers and technical leaders, improve delivery predictability, quality, operational readiness, and engineering metrics, and establish governance across teams. Build trusted customer relationships, drive organizational transformation, and introduce AI-assisted development, automation, and modern platform practices. Develop regional engineering capabilities through hiring, succession planning, technical communities, and career development.

Lead the technical vision and architecture of a digital banking platform. Prototype and validate architectural ideas, drive refactoring and efficiency initiatives, contribute to product functionality and proofs of concept, and collaborate across R&D, Pre-Sales, and Customer Success. Serve as the backend technology expert and technical leader while delivering scalable microservices using cloud-native and traditional application-server environments.

Lead global enterprise demand generation strategy and execution for a B2B fintech platform targeting Global 2000 banks. Responsibilities include managing integrated campaigns across paid, owned, and earned channels; overseeing localization, agencies, vendors, team development, and a seven-figure budget; and building forecasting models and dashboards to optimize pipeline, funnel health, account velocity, and marketing ROI.

Own account-based marketing strategies for strategic new-logo and existing-customer accounts across Europe North West. Partner with Sales and BDM teams to identify priorities, activate personalized digital, content, executive engagement, and event programs, and use AI and marketing technology to improve outreach. Track engagement, conversations, pipeline creation, opportunity progression, and revenue impact across complex enterprise sales cycles.

The Senior QA Engineer will develop and execute tests, enhance automation practices, mentor peers, participate in agile ceremonies, and promote quality assurance among the team. Responsibilities include maintaining test strategies, managing defect metrics, and engaging with clients.

Owns a portfolio of customer accounts following Backbase platform implementation. Serves as the primary technical advisor, troubleshooting issues, guiding product adoption, recommending upgrades, aligning customer requirements with the product roadmap, and coordinating with engineering and implementation teams. The role requires translating complex technical concepts for varied audiences, influencing technical strategy, supporting digital transformation, and building relationships with architects and C-level stakeholders.

Own a portfolio of post-implementation customer accounts and serve as their key technical advisor for Backbase. Lead troubleshooting and technical strategy, resolve product questions, drive adoption, recommend upgrades, and align customer requirements with product roadmaps. Build relationships with architects and executives, represent customer feedback internally, and collaborate with product engineering and implementation teams. The role requires strong software architecture and banking technology expertise, leadership in technical troubleshooting, and the ability to communicate with technical and executive audiences.

Lead IT governance, risk, and compliance programs with primary ownership of AI governance frameworks. Translate regulations and security requirements into product guardrails, business processes, and customer-facing guidance. Manage attestations, third-party risk, policy governance, risk metrics, and enterprise compliance discussions. Develop an AI-native compliance operating model using automation and AI for monitoring, control testing, evidence collection, assessments, and reporting. Lead a team of two while partnering with Product, Engineering, Security, Legal, and Sales.

Designs, implements, and manages Azure cloud infrastructure for highly available customer banking runtimes. Responsibilities include cloud security, compliance, disaster recovery, cost optimization, troubleshooting, automation, on-call support, and infrastructure scalability. The role uses Terraform, AKS, Kubernetes, Helm, Istio, and Azure services while mentoring peers and driving technical initiatives.

Design, implement, and manage Azure cloud infrastructure for highly available customer runtimes. Ensure resilience, security, compliance, scalability, and cost efficiency while troubleshooting infrastructure issues and participating in on-call support. Automate operational processes using Terraform, Kubernetes, Helm, Istio, and Azure services. Contribute to disaster recovery, cloud security, continuous improvement, and operational efficiency while mentoring peers and driving technical initiatives.

The Senior Account Executive at Backbase will manage their own sales quota, focusing on digital banking transformation opportunities, building customer relationships, and leading sales cycles to exceed goals.

Lead the Digital Identity product line: define 12+ month roadmap, drive multi-squad execution, champion customer and market needs, collaborate on architecture and UX, and mentor product managers. Responsible for launching identity features (biometrics, FIDO2, fintech integrations), running validation loops, and representing product to clients and executives.

Design, implement and maintain backend services for a digital banking platform. Own full lifecycle delivery within a cross-functional team, collaborate with architects and QA, ensure security, performance and scalability, work with microservices, relational databases, integration patterns, and support frontend tasks as needed.

Lead frontend development for the Entitlements platform, owning full SDLC. Design scalable, secure systems, mentor engineers, integrate with backend microservices, and advance LLM-based assistants and personalization using OpenAI/ML models.

The Senior Account Executive drives new business sales, focusing on value selling at C-Level, managing relationships, and closing substantial deals in the financial services sector while collaborating with internal teams and partners for success.

Ensure availability, reliability, and security of managed hosting for investment applications. Troubleshoot infrastructure issues, participate in on-call, automate operations, optimize cloud costs, and improve resilience, scalability, and observability.

Lead design and delivery of Entitlements features for high-traffic digital banking products. Own full SDLC, improve architecture and integrations, mentor engineers, and build LLM-based assistants and personalization engines while ensuring security, scalability, and resilience.

Partner with the Services department as the dedicated TA lead: own end-to-end recruitment, build proactive pipelines, advise with market data, run structured assessments, use AI and ATS, and lead two recruiters to improve practices and deliver hiring outcomes.

The Senior Account Executive is responsible for developing customer relationships, achieving sales targets, and collaborating with internal teams to close significant software deals within the financial sector.

Own product lifecycle for banking-focused features: define strategy and roadmap, prioritize with squads, collaborate with UX, engineering, sales and customer success, use data and customer insight to drive decisions, and manage stakeholder expectations through launch and decommissioning.