Jobs at Backbase

Lead global analyst, influencer, and executive community programs to build advisory boards, launch a flagship executive network, and convert influence into measurable pipeline. Own analyst relations, consultancy engagement, thought leadership amplification, cross-functional alignment, and influence-to-pipeline measurement integrated into SFDC.

Lead a software engineering team, manage SDLC Release Management processes, facilitate application feature delivery, ensure production integrity, and support operations during non-standard hours.

The Customer Success Director will drive customer satisfaction, foster product adoption, and enhance customer success across the region, ensuring clients achieve their business goals using Backbase's solutions.

Lead, coach, and develop cross-functional software engineering teams; align engineering initiatives with product and company goals. Drive Agile practices, ensure high-quality CI/CD, automated testing, release management and performance monitoring. Set team strategy, hiring and onboarding, and support individual growth to deliver customer-focused software.

Design and deliver organization-wide SDLC and infrastructure improvements, automate multi-stage workflows with AI, lead Azure IaC provisioning and governance, implement observability frameworks, and build centralized solutions to reduce toil and improve delivery across teams.

Manage multiple complex projects, coordinate communication among stakeholders, and support clients in implementing Backbase solutions, requiring banking domain experience and project management skills.

The Engineering Director leads teams, manages hiring, defines processes, aligns engineering goals with business objectives, and implements training strategies to ensure high performance.

As a Solution Architect, you will design and implement web-based architectures, lead technical projects, and liaise with clients while ensuring security, performance, and scalability.

Lead and scale the Services organization across multiple regions, manage operations managers, design and implement processes and methods for consistent delivery, drive recruitment excellence, and introduce innovative employee experiences while balancing strategic planning with hands-on execution.

The Senior Business Analyst will capture requirements, manage client expectations, perform gap analysis, and guide teams to achieve customer goals in banking projects.

Design, build, and deploy LLM-driven AI solutions for banking; work with LLM platforms and MLOps/LLMOps; collaborate with customers and teammates; troubleshoot production systems; document and train others; maintain high physical and mental readiness.

The Senior Account Executive at Backbase will manage their own sales quota, focusing on digital banking transformation opportunities, building customer relationships, and leading sales cycles to exceed goals.

The Senior Account Executive drives new business sales, focusing on value selling at C-Level, managing relationships, and closing substantial deals in the financial services sector while collaborating with internal teams and partners for success.

The Principal AI Engineer will lead the creation of the Agentic AI Automation Platform, focusing on developing intelligent systems that automate complex banking operations and enhance productivity.

Ensure availability, reliability, and security of managed hosting for investment applications. Troubleshoot infrastructure issues, participate in on-call, automate operations, optimize cloud costs, and improve resilience, scalability, and observability.

The Senior Backend Engineer will develop and enhance banking solutions, own the software lifecycle, and collaborate across teams to implement best practices.

Senior strategic partner to the CEO and SLT responsible for aligning product, AI platform evolution, and commercial execution. Designs and runs executive operating cadence, tracks transformation initiatives, surfaces execution risks, and ensures roadmaps translate into sellable, deliverable products. Integrates product, sales, marketing, and services to drive platform adoption, packaging, pricing, and field effectiveness. Drives repeatable delivery of an AI-native Banking OS from vision to revenue and measurable customer outcomes.

The Senior AI Engineer will design, develop, and deploy AI-driven solutions, focusing on agent orchestration, advanced retrieval, system architecture, and mentoring junior engineers in a regulated financial environment.

The Senior Account Executive is responsible for developing customer relationships, achieving sales targets, and collaborating with internal teams to close significant software deals within the financial sector.

In this role, the Senior AI Engineer will design and develop scalable AI solutions, focusing on infrastructure, agent orchestration, and evaluation frameworks in a banking context, as well as mentoring junior engineers.