Engineering Manager

Posted 6 Days Ago
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Hiring Remotely in Guadalajara, Jalisco, MEX
Remote
Senior level
Fintech
The Role
Lead a software engineering team, manage SDLC Release Management processes, facilitate application feature delivery, ensure production integrity, and support operations during non-standard hours.
Summary Generated by Built In

The job in short

In this key leadership position, where you will lead a best-in-class, functional team of software engineers. Along with leading and growing the team, you define and promote the team’s ways of working, hiring, and training strategies. 

Meet the job

Strong background in SDLC Release Management in an agile environment, building procedures and artifacts that are necessary for its development. 

Be able to manage the release management cycle, from strategic planning, conceptualization, scheduling, rigorous testing, seamless deployment and the effective control of a software release.

The primary objective is to facilitate the quick delivery of essential applications features and enhancements to the customer by multidisciplinary development teams in a complex environment while simultaneously upholding the integrity, confidentiality, and availability of the production environment.

How about you

  • Minimum of a bachelor’s degree in engineering;
  • 6+ years of engineering experience;
  • Experience identifying and resolving risks;
  • Experience leading application support teams.
  • Effective in managing responsibilities in high-stress situations
  • Given the 24/7 nature of the Bank industry and our client base across North America, this role requires the flexibility to support operations outside standard 9–5 business hours
  • Experience in Development and Test;
  • Experience planning next iterations;
  • Verification and validation of changes
  • Post-release sanity check and production stabilization 
  • Coordinate with the support team to ensure a smooth handover
  • Identify and implement Release Management Improvements such as reduce manual intervention
  • Ensure the definition and alignment of the release management Roadmap with product teams
  • Experience as people manager of a software development cross-discipline team of at least 10 members
  • Be able to manage ambiguity
  • Strong stakeholder management skills
  • Strong Spanish and English communication skills
  • Preferable ITIL v4

You are expected to have a good understanding of the below technical stack:

  • J2EE;
  • Spring framework;
  • Microservices;
  • Cloud Native app development;
  • DevOps;
  • Security Testing.

Skills Required

  • Minimum of a bachelor's degree in engineering;
  • 6+ years of engineering experience;
  • Experience leading application support teams;
  • Experience in Development and Test;
  • Strong stakeholder management skills;
  • Strong Spanish and English communication skills;
  • Preferable ITIL v4;

Backbase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Backbase and has not been reviewed or approved by Backbase.

  • Fair & Transparent Compensation Pay is considered fair in certain U.S. roles, with strong offers in senior engineering, solutions architecture, and sales tracks in higher‑paying markets. In some U.S. contexts, compensation is described as fair for the job.
  • Leave & Time Off Breadth PTO is described as generous in the U.S., with separate sick time and paid holidays contributing to a supportive time‑off setup.
  • Wellbeing & Lifestyle Benefits Hybrid/remote work programs, office perks like snacks, and learning‑budget messaging provide lifestyle flexibility and support beyond baseline coverage.

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The Company
951 Employees
Year Founded: 2003

What We Do

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac. Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms. Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.

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