Backbase has entered a new era of digital banking with the launch of the world’s first AI-Native Banking OS. This is not just a platform; it is a fundamental shift in how banks operate. By unifying digital channels, front-office workspaces, and back-office operations under a single Control Plane, we enable banks to run as one. Our OS coordinates execution across customers, employees, and AI agents, ensuring every action is authorized, governed, and context-aware. At Backbase, we are transforming the promise of AI into measurable business impact for over 120 leading financial institutions globally.
About the RoleThe Principal AI Engineer - Banking OS Control Plane for Integrations is a pivotal role within our Ecosystems department. In this role, you won't just be using tools to build connectors; you will be the core engineer responsible for building and enhancing the Integrations Control Plane - Connector Studio—our proprietary, AI-powered platform designed to enable the seamless creation of connectors.
You will architect the intelligent engine and the platform tools that empower teams to integrate diverse banking systems effortlessly. You are building the "brain" and the machinery of the Connectivity and Integration Layer (powered by Grand Central), which acts as the critical bridge between our intelligent frontline and the complex world of legacy core systems, CRMs, and fintechs.
What We’re Looking ForWe’re looking for a Principal AI Engineer with a passion and deep knowledge in building intelligent, context-aware agentic systems, tools, and platforms. You’ll play a key role in leading the development of the AI-powered studio, creating the intelligent workflows and automated tools that simplify and accelerate the generation of complex banking connectors.
You should be:
- 🚀 Experienced: Minimum 8 years in software engineering, with 5+ years developing and delivering enterprise-grade AI applications.
- 🧠 Technically Strong: Expert proficiency in Python, Django, and hands-on mastery of Agentic AI frameworks (LangGraph, LangChain, Agno), RAG architectures, and API-first design.
- 🧩 Agentic Thinker: Well-versed in modern AI agent patterns including MCP, A2A, ACP. You understand how to build modular systems where agents collaborate, reason, and adapt to context dynamically.
- 🛠️ MLOps / LLMOps Savvy: You’re comfortable with model lifecycle management, prompt versioning, fine tuning, context management, agent monitoring, and AI experimentation using platforms like Azure AI Foundry, HuggingFace, and LangChain.
- ☁️ Cloud & Infra Native: Good knowledge of cloud platforms (preferably Azure), Kubernetes for AI workloads, and CI/CD pipelines that support rapid and reliable delivery.
- 🌟 Startup Mindset: You're a self-starter—proactive, resourceful, curious, and comfortable moving fast.
- 🗣️ Excellent Collaborator and Mentor: A strong communicator who leads by example—champions clear documentation, promotes knowledge sharing, and enjoys mentoring others to elevate team capabilities and drive scalable impact..
Skills Required
- Minimum 6 years in software engineering
- 3+ years delivering enterprise-grade AI applications
- Proficient in Python
- Deep hands-on experience in Agentic AI frameworks
- Experience with model lifecycle management and AI experimentation
Backbase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Backbase and has not been reviewed or approved by Backbase.
-
Fair & Transparent Compensation — Pay is considered fair in certain U.S. roles, with strong offers in senior engineering, solutions architecture, and sales tracks in higher‑paying markets. In some U.S. contexts, compensation is described as fair for the job.
-
Leave & Time Off Breadth — PTO is described as generous in the U.S., with separate sick time and paid holidays contributing to a supportive time‑off setup.
-
Wellbeing & Lifestyle Benefits — Hybrid/remote work programs, office perks like snacks, and learning‑budget messaging provide lifestyle flexibility and support beyond baseline coverage.
Backbase Insights
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac. Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms. Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
