The job in short
Join the banking revolution! As the global leader in Engagement Banking, Backbase is at the forefront of revolutionizing banking services through technology. We are looking for a skilled Platform Engineer to join our Wealth Team, where we build the next generation of digital investment solutions.
In this role, you will be the backbone of our software delivery, ensuring that our Investment applications are deployed and managed under the highest professional standards of Cloud Ops. You will bridge the gap between software development and operations, focusing on Resilience, Availability, and Scalability to provide a seamless experience for our banking customers.
Meet the job
●Ensure the availability and reliability of the managed hosting service we provide to our customers;
●Ensure that the solution always runs in a compliant, secure and cost-effective way;
●Participate in our on-call pool and help to ensure maximum reliability, high availability and uptime;
●Help foster a culture of continuous learning and improvement;
●Troubleshoot and resolve infrastructure-related issues, ensuring resilience, availability and scalability within Wealth Domain;
●Contribute to increasing operational efficiency and helping to bring overall cloud cost under control.
How about you?
- You are proficient with tools and tech like Helm Charts, Kubernetes, Istio, ArgoCD, Github/GHA;
- Experience with Monitoring and Observability, particularly the Grafana stack and OpenTelemetry (OTEL), is desirable.
- You have an understanding of cloud infrastructure security, cloud-native technologies, and desired state configuration;
- You have strong communication skills allowing you to drive initiatives and decisions inside and outside your team;
- You have at least 5 years of experience in system engineering including at least 3 years of working with the aforementioned technologies;
- You combine technical excellence with mentorship skills, and provide your peers with hands-on guidance and collaborative problem-solving;
- You are focused on automation-first. Not content with anything manual, your goal is to make every process predictable and automated;
- You have knowledge of designing and implementing scalable, highly-available cloud infrastructure;
- Knowledge of Python stack is a plus;
- You have good English communication skills to collaborate with international teams.
Skills Required
- Proficiency with Helm charts
- Experience with Kubernetes
- Experience with Istio
- Experience with ArgoCD
- Experience with GitHub and GitHub Actions
- Monitoring and observability (Grafana stack, OpenTelemetry)
- Understanding of cloud infrastructure security and cloud-native technologies
- At least 5 years system engineering experience, including 3 years with listed technologies
- Automation-first mindset and experience automating operational processes
- Experience designing and implementing scalable, highly-available cloud infrastructure
- Mentorship and strong communication skills (English)
- Knowledge of Python stack
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac. Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms. Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
