Jobs at Amherst

Supports HOA violation compliance across single-family rental properties by reviewing notices, updating Salesforce records, tracking cure deadlines, coordinating resolution with internal teams, documenting compliance evidence, communicating with HOAs, escalating fine risks, and preparing reports on open and aging cases.

Manages HOA compliance for residential rental properties by researching requirements, submitting registrations and approvals, coordinating inspections and violations, tracking deadlines and payments, maintaining records in Yardi and related systems, and communicating with HOAs, residents, vendors, and internal teams. The role ensures timely completion of lease approvals, renewals, access documentation, architectural requests, and compliance records while escalating risks and resolving outstanding issues.

Lead product strategy and execution from discovery through delivery. Define and prioritize roadmaps, identify product gaps and opportunities, gather customer feedback, conduct user and A/B testing, and measure product performance. Partner cross-functionally with business stakeholders, UX, engineering, data, and product teams to deliver customer-focused solutions. Apply agile practices and Salesforce ecosystem expertise across Service Cloud, Field Service Lightning, and Digital Experience.

Manage social media channels, online review platforms, and brand reputation inquiries. Handle escalations through resolution, request updated reviews, monitor online conversations, gather resident insights, prepare reputation reporting, and collaborate cross-functionally on customer experience initiatives.

Supports Workday HRIS administration, configuration, reporting, data audits, business process testing, security, and employee lifecycle transactions. Partners with HR stakeholders and consultants to improve processes, maintain data integrity, troubleshoot issues, and support performance, learning, compensation, compliance, and organizational initiatives. Creates documentation and provides reporting, training, and project coordination for HR programs.

Own HOA relationships across an assigned metro cluster through site visits, drive-bys, hearing representation, issue resolution, and escalation management. Prepare evidence, negotiate cure timelines, track outcomes, identify recurring disputes, communicate rule changes internally, and keep field and leasing teams aligned. Success is measured by reducing violations, improving hearing outcomes, resolving disputes, and becoming the trusted primary contact for HOA partners.

Leads Resident Performance, Default, and Housing Choice Voucher operations, owning collections, default resolution, subsidy recovery, compliance, KPIs, quality, cycle times, and resident experience. Sets strategy, improves workflows, builds reporting and controls, partners cross-functionally, and develops managers across distributed teams. Success depends on reducing losses, improving payment performance, controlling aged default inventory, minimizing HCV abatements, and strengthening operational scalability.

Oversee budget and forecasting processes, prepare financial packages, conduct variance analysis, and support senior management with financial presentations and project support.

Support senior portfolio managers by building and maintaining portfolio and fund-level financial models, preparing investor operational reports on weekly/monthly/quarterly cadences, identifying data discrepancies, improving reporting processes, and responding to investor requests and special projects for single-family residential joint ventures.

Lead management of complex property, casualty, catastrophe, auto, and workers' compensation claims; oversee TPAs and vendors; evaluate coverage, reserves, and settlements; mentor claims staff; drive process improvements, KPIs, and catastrophe response.

Transform raw data into actionable insights by collaborating with business units, optimizing SQL queries, enhancing Tableau dashboards, and driving process improvements.

Assist in managing portfolio investment models, prepare investor reports, monitor performance, and resolve data discrepancies. Collaborate with senior team members for operational metrics and investor communication.

The Drywall Framer will work within the StudioBuilt team to construct offsite housing solutions, focusing on drywall framing tasks as part of a larger production process.

The VP of Portfolio Strategy & Analytics will lead data-driven insights into asset performance, ensuring strategic capital allocation and optimizing portfolio returns. They will collaborate with various departments to enhance decision-making, reporting, and analytics infrastructure.

Summer marketing intern to audit and redesign resident- and prospect-facing collateral, ensure brand consistency across print and digital touchpoints, support digital transformation initiatives, and collaborate with the marketing team to execute brand initiatives.

The Analyst in Portfolio Management creates financial models, prepares investor presentations, collaborates on initiatives, and provides analysis for strategic decision making in real estate finance.

Support the transaction management team by reconciling property data, coordinating due diligence, managing communication with vendors, and processing property transactions efficiently.