Jobs at Amherst

Manages legal default cases by coordinating with law firms, sheriffs, vendors, residents, and internal teams. Responsibilities include case communication, notice distribution, lockout coordination, progress tracking, property status updates, report generation, data interpretation, documentation, and responsive phone or chat support. The role requires accurate record-keeping, deadline follow-up, legal-process compliance, research, and first-contact resolution.

Manage social media channels, online review platforms, and brand reputation inquiries. Handle escalations through resolution, request updated reviews, monitor online conversations, gather resident insights, prepare reputation reporting, and collaborate cross-functionally on customer experience initiatives.

Processes and monitors Housing Choice Voucher cases, coordinates inspections, abatements, follow-ups, and documentation, maintains accurate case records, communicates with residents, landlords, and internal teams, resolves issues, escalates recurring trends, and supports compliance and departmental KPI achievement.

Supports Workday HRIS administration, configuration, reporting, data audits, business process testing, security, and employee lifecycle transactions. Partners with HR stakeholders and consultants to improve processes, maintain data integrity, troubleshoot issues, and support performance, learning, compensation, compliance, and organizational initiatives. Creates documentation and provides reporting, training, and project coordination for HR programs.

Own HOA relationships across an assigned metro cluster through site visits, drive-bys, hearing representation, issue resolution, and escalation management. Prepare evidence, negotiate cure timelines, track outcomes, identify recurring disputes, communicate rule changes internally, and keep field and leasing teams aligned. Success is measured by reducing violations, improving hearing outcomes, resolving disputes, and becoming the trusted primary contact for HOA partners.

Leads Resident Performance, Default, and Housing Choice Voucher operations, owning collections, default resolution, subsidy recovery, compliance, KPIs, quality, cycle times, and resident experience. Sets strategy, improves workflows, builds reporting and controls, partners cross-functionally, and develops managers across distributed teams. Success depends on reducing losses, improving payment performance, controlling aged default inventory, minimizing HCV abatements, and strengthening operational scalability.

Oversee budget and forecasting processes, prepare financial packages, conduct variance analysis, and support senior management with financial presentations and project support.

Owns complex fund- and joint-venture-level financial models for investor distributions, returns, waterfalls, carried interest, preferred returns, and capital accounts. Performs scenario, sensitivity, and period-over-period attribution analyses; reconciles models to actual operating, cash, debt, and investor data; and enforces model governance and quality control. Partners with asset management, investor relations, FP&A, acquisitions, capital markets, and accounting while presenting portfolio performance and strategic insights to senior management and institutional investors.

Support senior portfolio managers by building and maintaining portfolio and fund-level financial models, preparing investor operational reports on weekly/monthly/quarterly cadences, identifying data discrepancies, improving reporting processes, and responding to investor requests and special projects for single-family residential joint ventures.

Lead management of complex property, casualty, catastrophe, auto, and workers' compensation claims; oversee TPAs and vendors; evaluate coverage, reserves, and settlements; mentor claims staff; drive process improvements, KPIs, and catastrophe response.

Transform raw data into actionable insights by collaborating with business units, optimizing SQL queries, enhancing Tableau dashboards, and driving process improvements.

Assist in managing portfolio investment models, prepare investor reports, monitor performance, and resolve data discrepancies. Collaborate with senior team members for operational metrics and investor communication.

The Drywall Framer will work within the StudioBuilt team to construct offsite housing solutions, focusing on drywall framing tasks as part of a larger production process.

Lead the vision and execution of data product roadmap; translate business needs into epics and acceptance criteria; partner with data engineering and analytics; run agile ceremonies and manage backlog; champion data-as-a-product; scope and pilot AI/ML capabilities; present roadmaps and business cases to leadership.

The VP of Portfolio Strategy & Analytics will lead data-driven insights into asset performance, ensuring strategic capital allocation and optimizing portfolio returns. They will collaborate with various departments to enhance decision-making, reporting, and analytics infrastructure.

Summer marketing intern to audit and redesign resident- and prospect-facing collateral, ensure brand consistency across print and digital touchpoints, support digital transformation initiatives, and collaborate with the marketing team to execute brand initiatives.

The Analyst in Portfolio Management creates financial models, prepares investor presentations, collaborates on initiatives, and provides analysis for strategic decision making in real estate finance.

Support the transaction management team by reconciling property data, coordinating due diligence, managing communication with vendors, and processing property transactions efficiently.