Jobs at ACR Globe

Serves as the first point of contact for hotel guests, managing check-ins, check-outs, reservations, enquiries, payments, records, complaints, and guest requests. Provides information about hotel services, coordinates with internal departments, maintains a welcoming reception area, protects guest confidentiality, and follows hotel procedures. The role requires strong communication, customer service, administrative, and multitasking skills, with flexibility to work shifts, weekends, and public holidays.

Build and maintain customer and client relationships, manage enquiries and complaints, coordinate engagement activities, prepare customer-facing and corporate communications, monitor satisfaction and engagement metrics, and develop retention initiatives. The role collaborates with Sales, Marketing, and Operations to improve customer experience, resolve issues, maintain the organisation’s professional image, and provide management reports.

Create and publish video and marketing content, manage social media and digital campaigns, build sales funnels, generate and nurture leads, collaborate with sales, use AI tools, analyze campaign performance, and recommend strategies to improve engagement, conversions, and revenue.

Leads finance and accounting operations across restaurant outlets, overseeing budgeting, forecasting, reporting, tax compliance, audits, cash flow, banking, inventory controls, cost reduction, risk management, and financial policies. Provides strategic insights to improve profitability, support expansion, and ensure regulatory compliance.

Supports daily accounting operations, including transaction processing, record maintenance, reconciliations, invoicing, accounts payable and receivable, journal entries, general ledger updates, payroll support, budgeting, audit assistance, and statutory compliance. The role requires accurate financial reporting, adherence to GAAP and company policies, and proficiency with Excel and accounting software.

Leads field sales representatives and distributors across Lagos and Abuja, drives primary and secondary FMCG sales targets, expands distribution, monitors market and competitor activity, develops trade relationships, coaches sales teams, and submits performance reports and forecasts.

Leads FMCG sales operations across Lagos by managing sales representatives and distributors, driving primary and secondary sales targets, expanding distribution, maintaining retailer relationships, monitoring market activity, and reporting KPIs. The role includes recruiting distributors, coaching field teams, executing market expansion strategies, and conducting extensive fieldwork.

Drives sales and lead generation by developing marketing strategies, identifying prospects, promoting products and services, conducting market research, managing client relationships, meeting sales targets, preparing reports, and supporting digital marketing and social media campaigns.

Manage inventory accounting and stock valuation using Tally ERP 9, process material inward and outward entries, reconcile stock, verify dispatches, record sales and debit or credit notes, prepare MIS reports, monitor aging inventory, coordinate with production, purchasing, finance, and warehouse teams, and maintain audit-compliant documentation.

Supports HR and administrative functions across restaurant business units, including employee records, attendance, leave, payroll preparation, recruitment logistics, onboarding, HR communications, performance tracking, training, employee queries, compliance reporting, audits, office supplies, and general administration.

Manages HR and personnel operations, including recruitment, onboarding, employee records, attendance, payroll coordination, grievances, disciplinary actions, policy compliance, performance support, training, engagement, statutory returns, and government agency requirements. The role also supports senior management, workplace safety compliance, and expatriate visa processes.

Leads strategic and daily operations across multiple restaurant outlets, driving efficiency, profitability, service quality, food safety, compliance, and customer experience. Oversees procurement, inventory, logistics, staffing, performance KPIs, quality control, product development, and continuous improvement while ensuring consistent brand and operational standards.

Leads day-to-day fibre network operations, ensuring service reliability, customer satisfaction, and compliance. Drives regional sales and business development to expand the customer base, market share, and revenue. Manages client relationships, resolves escalated issues, coordinates technical service delivery, monitors performance metrics, and reports on regional results.

Leads the group-wide HR function across restaurants, production, and event services. Develops HR strategies, manages recruitment, onboarding, workforce planning, payroll coordination, employee relations, performance management, training, engagement, retention, compliance, audits, and HR analytics across multiple locations and diverse teams.

Installs, tests, maintains, splices, terminates, and troubleshoots fiber optic cables and network systems within a 20-kilometer OLT coverage radius. Responds to service calls, resolves connectivity issues, performs maintenance and upgrades, supports network expansions, reads technical layouts, and ensures compliance with health, safety, and technical standards while collaborating with sales and customer support teams.