Teams at ACR Globe

Build and maintain customer and client relationships, manage enquiries and complaints, coordinate engagement activities, prepare customer-facing and corporate communications, monitor satisfaction and engagement metrics, and develop retention initiatives. The role collaborates with Sales, Marketing, and Operations to improve customer experience, resolve issues, maintain the organisation’s professional image, and provide management reports.

Manage the company’s social media presence by developing strategies, planning content calendars, creating and publishing branded content, engaging with audiences, monitoring trends, and tracking performance analytics. The role includes community management, issue escalation, reporting on reach and engagement, and recommending initiatives to increase brand awareness and audience growth. Candidates should demonstrate hands-on social media management experience, initiative, professional communication, and flexibility for occasional evening or weekend work.

Leads a team of sales representatives and distributors across Lagos, driving primary and secondary FMCG sales targets. Responsibilities include distributor recruitment, territory supervision, market expansion, retail brand presence, competitor monitoring, partner relationship management, coaching, KPI reporting, forecasting, and sales performance improvement.