Jobs at The Access Group

The Operating Systems Engineer supports and maintains infrastructure services, ensuring security and performance, while managing virtual environments, backups, and server patches.

The Senior Citrix Engineer manages Citrix Virtual Apps and Desktops services, ensuring high availability, performance, and security while supporting enterprise environments and resolving incidents in a global operations center.

Manage and grow a portfolio of accounts through proactive client engagement, onboarding support, cross-selling, and pipeline management using Salesforce and Clari. Apply MEDDPIC or similar sales methodology, run targeted campaigns, handle queries and complaints, and collaborate with internal teams to drive recurring revenue and customer satisfaction.

As a Customer Success Manager, you will provide services to customers, resolve issues, deliver program reviews, and manage events to enhance relationships.

Guide customers through full software implementation lifecycle: configure systems, manage data migrations, deliver training, create documentation, and lead multiple onboarding projects to ensure adoption and long-term value.

Manage high volumes of customer enquiries, build and maintain stakeholder relationships, host remote and in-person meetings to uncover needs, support the sales process and ensure smooth handovers to the projects team, and deliver an excellent customer experience while adapting in a fast-paced software environment.

The Revenue Operations Analyst will analyze end-to-end funnel metrics, build dashboards for insights, and improve lead lifecycle processes, connecting Sales and Marketing operations.

Lead customer marketing and lifecycle strategy for Tradify across ANZ and UK. Design and run lifecycle programs from onboarding to advocacy, build targeted campaigns to reduce churn and drive adoption, partner with Product, Customer Success and Sales, manage marketing automation and reporting, and iterate based on data to improve retention and expansion.

Support customers during the technical onboarding of the Coins ERP solution, delivering training and managing data for setup and reporting.

The HR Intern will support the Employee Success team by developing dashboards in Power BI, managing data, and exploring AI solutions for workflow optimization.

Design and develop software solutions using various technologies, provide technical leadership, manage projects, and ensure adherence to development standards.

Assist in coordinating strategic projects, preparing documents and presentations, managing meetings and calendars, conducting research, and supporting the MD with various administrative tasks.

Design and build solutions on Salesforce with a focus on CPQ, lead technical decisions, manage integrations, and mentor the team.

The Senior Content Writer will create engaging content for various channels, focusing on SEO, conducting research, and collaborating with teams to enhance brand awareness.

Seeking an experienced Credit Controller to manage accounts, resolve disputes, prepare reports, and ensure efficient cash management while fostering customer relationships.

Manage a portfolio of strategic enterprise accounts to drive adoption, retention, renewals, expansion, and advocacy. Identify risks and opportunities, run business reviews and workshops, coordinate cross-functional resolution, generate upsell revenue, and advise customers on best practices and product roadmap.

Manage group tax accounting and global tax compliance, including year‑end provisions, group consolidation, corporation tax across EMEA, RDEC claims, Pillar Two and CbCR support, transfer pricing input for acquisitions, M&A tax risk management, indirect and employment tax guidance, and tax governance activities while working with internal stakeholders and external advisors.

Own and grow territory within existing customers by finding new sites and products. Manage full sales cycle from first conversation to close, collaborating with pre-sales and customer success. Build strong customer relationships through proactive engagement. Deliver virtual and in-person product demonstrations, explain value, forecast and maintain accurate pipeline records, and create and execute sales strategies to hit targets.

Own and refine product requirements for the Nexus/PaySuite platform. Write user stories and acceptance criteria (Gherkin, INVEST), gather stakeholder and customer feedback, support sprint ceremonies, and help shape the roadmap to unify payment methods and APIs into a joined-up SaaS experience.

Serve as strategic partner to the Managing Director for the Global Operations Centre, driving alignment, governance, and execution. Maintain operating rhythms, build KPI dashboards, lead major initiatives, manage risks, and coordinate cross-functional stakeholders to deliver outcomes while fostering a strong employee experience.