Jobs at The Access Group

Own and optimize B2B partner marketing campaigns from planning and audience segmentation through execution. Adapt content for partner audiences, coordinate with Partner Managers and cross-functional teams, create communications, webinars, events, and co-marketing activity, and track MQLs, SQLs, pipeline, and campaign performance to drive partner engagement and new business.

Manage a portfolio of enterprise charity customers, building relationships and helping them achieve fundraising goals through effective platform adoption. Develop success plans, lead business reviews, support onboarding, identify risks and growth opportunities, reduce churn, and collaborate with internal product and delivery teams. Use customer data and industry insight to influence stakeholders, improve outcomes, and communicate complex software concepts clearly.

Develop and maintain scalable full-stack software across front-end and back-end systems. Collaborate with product, design, QA, and engineering teams on technical design, code reviews, and delivery. Use AI-assisted development tools responsibly, improve code quality, address technical debt, and support Azure DevOps CI/CD, infrastructure, incident response, and troubleshooting. The role requires cloud, API, database, microservices, and Agile development experience.

Develop and manage customer relationships, identify upsell, cross-sell, and new-business opportunities, run acquisition campaigns, lead customer meetings and presentations, and coordinate post-sale handoffs with project teams. The role requires strong communication, persuasive selling, business-process understanding, technical product knowledge, customer service, and comfort working toward targets across multiple sales motions.

Own and evolve the organization’s Azure and AWS cloud platform, including governance, compliance, identity and access management, networking, monitoring, compute, security, and reliability. Design scalable hybrid connectivity, manage Windows and Linux workloads, respond to incidents, improve disaster recovery, and drive automation and standardization. The role partners with application and platform teams to establish technical standards, resolve complex infrastructure issues, and continuously improve cloud security, efficiency, and operational performance.

Generate qualified sales pipeline through lead response, proactive outreach, discovery conversations, and AI-informed engagement. Qualify finance decision-makers and channel partners, create opportunities, hand leads to Account Executives, build partner relationships, represent the company at APAC events, and maintain accurate CRM data for forecasting and sales execution.

Lead Coins ERP implementations from requirements gathering through go-live. Conduct customer workshops, map construction and home-building processes, configure and test solutions, and train end users on software and cost-accounting processes. Advise customers on financial workflows, manage multiple implementation projects, support product enhancements, and build trusted customer relationships.

Drive regional growth for hospitality software by identifying hotel and hospitality prospects, developing partnerships, conducting market research, presenting tailored solutions, negotiating contracts, and closing deals. The role manages client relationships, tracks KPIs and revenue targets, monitors OTA and hospitality trends, and collaborates with sales, product, and marketing teams. Strong experience selling revenue management software or hospitality technology is preferred.

Manage B2B software accounts while achieving sales, maintenance, bureau processing, and consultancy targets. Responsibilities include product demonstrations, prospect and client relationship management, exhibitions and seminars, sales handovers, product expertise development, and independent work toward individual and team objectives. The role requires strong communication, organization, self-motivation, attention to detail, and willingness to travel and stay overnight when required.

Supports the setup, management, optimization, and reporting of paid media campaigns across Google Ads, Meta, and metasearch. Monitors performance, tracking, budgets, ROAS, and customer acquisition, while producing reports and identifying optimization opportunities. Collaborates with ecommerce, customer success, design, and digital operations teams; contributes to training materials, best practices, customer meetings, and campaign go-live projects.

Support the setup, management, optimization, tracking, and reporting of paid media campaigns across Google Ads, Meta, Display, and Metasearch. Monitor performance, improve ROAS and customer acquisition efficiency, produce actionable reports, research platform changes, and share best practices. The role also supports Ecommerce Managers, Customer Success teams, customer meetings, training resources, and website launch campaigns while developing performance marketing expertise.

Supports the setup, management, optimization, and reporting of paid media campaigns across Google Ads, Meta, and metasearch. Monitors performance using GA4, Ads Manager, and Looker Studio, contributes to testing and reporting, supports ecommerce managers and customers, researches platform trends, and helps develop training and best-practice materials.

Resolve customer queries through multiple channels, troubleshoot software issues, escalate complex problems, and maintain clear communication within service-level agreements. Document customer interactions in case-management systems, provide proactive follow-up, and identify support-process improvements. The role requires technical problem-solving, customer service, clear communication, time management, attention to detail, and the ability to learn software products and use AI productivity tools.

Leads, coaches, and develops Sales Development Representatives to achieve pipeline and opportunity-generation targets. Uses performance data, call reviews, forecasting, and reporting to improve prospecting, discovery, qualification, conversion, and team effectiveness. Partners with Sales, Marketing, and Revenue Operations to refine targeting and lead follow-up processes, while fostering accountability, growth, and continuous development.

Manages billing, invoicing, accounts receivable, collections, bank reconciliations, month-end activities, supplier invoices, and financial reporting across multiple SaaS entities. The role maintains customer and contract data, reconciles Xero with Salesforce, resolves billing queries, supports regulatory filings, coordinates with cross-functional teams, and drives process improvements. It requires strong reconciliation, billing contract, analytical, organizational, and stakeholder-management skills.

The Account Executive will generate and manage new business opportunities through outbound prospecting, networking, and marketing leads. Responsibilities include conducting consultative sales conversations, delivering software demonstrations, preparing proposals, managing negotiations through close, maintaining CRM records and forecasts, and developing expertise in the legal software market. The role requires strong communication, relationship-building, commercial awareness, and the ability to manage a sales territory and full sales cycle.

Manage and grow strategic customer accounts, build trusted relationships with senior stakeholders, identify retention and expansion opportunities, and support revenue growth through software and services. Lead sales opportunities from discovery to close while collaborating with pre-sales, consultancy, product, support, and customer success teams. Maintain account plans, forecast pipeline activity, negotiate contracts, and help customers achieve business goals.

Sells Unleashed Software’s inventory management solution to small and midsized businesses. Responsibilities include qualifying customer needs, managing inbound and outbound pipelines, forecasting performance, conducting online demonstrations, leading consultative sales processes, cross-selling modules and services, updating CRM records, attending industry events, and maintaining product knowledge. The role focuses primarily on inbound prospects with some LinkedIn and industry-networking prospecting.

Build fast, secure, scalable full-stack web applications using TypeScript across frontend and backend. Contribute to product delivery from idea to launch, work with cloud infrastructure and deployment tools, focus on performance and user experience, and collaborate in cross-functional teams. Familiarity with event-driven architectures, cloud platforms, Infrastructure as Code and AI tools is a plus.

Build customer relationships, respond to high volumes of queries, host customer meetings, understand business needs, and support the sales process through smooth handovers to project teams. The role requires clear communication, organization, adaptability, and the ability to explain solutions persuasively. Experience selling software in a digital environment is beneficial.